Review History for anonymous

Townhomes of Coyote Ridge


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anonymous

Resident 2003 - 2004

6/24/2004

If you live at this lame excuse for a golf course community - GET PAPERWORK EVERYTIME ANY EMPLOYEE OF THE MANSIONS ENTERS YOUR TOWNHOME!!!!!!! I just finished reading every review on this site about this place and my heart is pounding! Our townhome completely, entirely, every inch, was flooded over 3 1/2 months ago. It is still not repaired! Though we expected this since our air conditioning has been a maint. problem for the entire time we've been here. The first night it didn't work. A broken air conditioning unit was obviously not considered an emergency, even in the heat of a Texas Summer. <br>They even lack the talent to make things look repaired! They thought they were being sneaky by "attempting" to replace a patch of carpet missing in our dinning area with a piece they purposely cut from the corner of our master closet (we now see concrete there) so the "genious repairmen made a hole to patch a hole-what skills they have!" and they actually slid my wedding dress (while inside its hanging bag) across the rail it was hanging on and positioned it to block the view of the hole they purposely left in the carpet, intentionally TRYING to hide it. Ha! I was in such shock at the sight when we discovered it, that i burst out in laughter before I began to boil with anger at such disrespect and complete lack of intellegence The Mansions' maint. department displayed, once again. Icing on the cake, it was. Cause that happened recently, after we've waited all this time on the right color carpet to come in, to do the repair. 500 and something units and they don't keep a small scrap of it on hand? uh, right <br>With an over-sized pocket knife, they cut our carpet in 5 different places from wall to wall to remove padding, left that sopping wet, stinking berber carpet inside for us to continue living on. Now, and ever since the flood, yet never before in my life, I have allergy attacks every day!!!!!!!!!!!!!!!! I CAN'T FREAKIN' BREATH!!!!!!!!!!!!!! ANYMORE!!!!!!!!! AND I THINK I'LL END UP BLOWING MY NOSE RIGHT OFF MY FACE BEFORE LONG!!!! <br>Could it be we have mold growing where we eat, breath, sleep, live.....? uh, I bet so! <br>If someone can sue a multi-million dollar franchise for coffee burns, i know we've got a case! it's only THE LAW! that after a flood a landlord has to replace carpet - mold, in some cases, can be deadly, so i've read recently <br>Thank God we have a dog sitter who comes each day since we work long hours. If it weren't for her stopping by around noon, that day, we wouldn't have realized it until 7pm that night. Our brand new furniture would have been completely ruined for sure. Not to mention, we (my fiance and I, who both live there) were in the middle of planning our wedding, being only 4 weeks away! His family planned to stay with us when the time came and had never seen where we live. Coming all the way from sunny San Diego, Ca to stay at our molded, toilet pipe overflow, waste dump that we had onced bragged about because it has crown molding, tile floors and marble counter tops. They came into town, they stayed, only the first night though, then went to a hotel for the rest of the weekend. <br>The day it happened, I cleared it up real quick with the head maint. manager that we would not be held responsible since we had nothing to do with the flood. She verified, only verbally, that it was The Mansions' responsibility for the damages (only to the townhome though, not anything of ours damaged inside it was their responsibility-why this, I don't undersand) AND! there were 2 other townhomes that were effected by this. One involved, was discovered by their newest tenant that day. She was moving her first load in and was welcomed by wet carpet. Too late to change her mind though, she'd already signed a lease. <br>Here we are, married 2 months now, and still looking at carpet that is torn from one side of the room to the other, when we were told this exact statement by the maint. manager, "Your townhome will look the way it did when you moved in, after the repairs are made. They should be done in about 3 days." (7 days is the maximum time limit the law allows landlords in major situations, such as floods, so i've read) <br>In the beginning we were nice about it, cooperative, hoping that they would treat us right and be quick about the repairs so that we could just go home. <br>The place was unliveable for at least 3 days and uncomfortable ever since. There were many empty/availible units they could have offered us for a place to sleep, otherwise, they wouldn't have clowns dancing on the street corners advertising several months free rent to sign their lease and paying people to decorating every door of every tenant living in the leasing communities nearby, when it is treaspassing, to advertise in these communities and they are in the same damn business and get away with doing it all! They even have their own warning against soliciting posted on the front gate (which is always broken, by the way) forbidding exactly what they are employing people to do, in their own community. <br>We also physically see vacant townhomes, all the lights on inside way past office hours, blinds open, vacant, clean, ready to occupy, carpets that looks to be brand new and completely dry. So many vacancies, in fact, that while on walks with the dog, you stop, look behind you at the glow from each vacant townhomesý window (and that's just on your side of the property), then you get a strange feeling that maybe there's a real reason everyone is leaving. It must be happening to a lot of tenants, not just you. You may even be tempted to count the availible units just to know how many tenants have left before you realized........something. <br>No shelter, nor compensation for hotels or expenses for boarding our pet while we were flooded out of our home, were offered to us. We were left with only a few hours to find a place to sleep for the night on the day it happened. <br>The water bill for that month was $10 higher than normal. $10-$13 is our normal water payment per month for the 7 months prior that we had lived there. Think about it, an entire months supply of water. <br>Thatýs: <br> <br>2 showers a day=60 showers/per month <br>3-4loads/laundry a week=12-16loads/month 1 dog bath per week=4/month <br>load/dishes ever 2 days=15loads/dishes <br> <br>That much water spewed out from a pipe in our bathroom and the water had nowhere else to go but everywhere in our place, forced through the baseboards, through the walls, and into the neighboring townhomes. Not one tiny bit of warning did that pipe give us. Not a sign, not a one! the same pipe that we passed by several times every day and night, never hinted that it was about to take a dump in our home! It just mysterioulsy broke! <br>Not one maint. receipt was left any of the times they have been in our place. I have no idea who has had the opportunity to rumage through our things while moving our lives into our garage in order to remove the soaked padding underneath the soaked carpet. <br>We were refused help when moving our entire lives back in. <br>We are still tripping on the places where padding is missing which we have complainded and complained about for more than 3 months! We were promised new carpet, never got it. Baseboards are yellow from water damage, and seperating from the walls! We were promised new ones - we were even told they had been ordered and were already paid for! Haven't seen em. They only painted those baseboards! They were thinking us ignorant enough not to know the difference! They even missed one of the most damaged baseboards of all, which is the first one a person sees when they walk in our front door. Being directly across the room from the entrance it's hard to miss, and it's exactly why we took a closer look and therefore proved they lied straight to our faces. The maint. manager even called us at work before we'd returned home the same day, to let us know they had been replaced. When asked for a receipt showing that they had installed new base boards, and not just calked the spaces between the baseboards and the walls, and lazily painted them, the guy who "supposedly" replaced the baseboards of a 1300 square-foot town home in only a couple of hours, used the excuse, "Oh, I must have thrown it out with the old baseboards." BUT WE WERE STILL LOOKING AT THE OLD BASEBOARDS!!! <br>The dog sitter confirmed that no one had been there before her 2pm visit. There was not enough time to have done what he or the manager claimed before we returned home <br>After 6 weeks of being ignored i forgot about the "being nice about it" attitude and sent an email to the head maint. manager, demanding each and every receipt as they had never left a single one, leaving us no proof that our townhome has ever been flooded and the maint. manager replied (3 days later) by phoning my husband-told him that she refused to service us anymore. If we needed maint. assistance, we would need to talk to someone else. No mention of the paperwork we were rightfully entitled to. No evidence of reply to that email..... <br>But she's the head maint. manager!!!!! Is the head maint. manager allowed to say that to a tenant??!! If so, we better be allowed to be upset about ALL OF IT!!! <br>The bugs are a nightmare, the kids upstairs must have only one toy, and it's got to be a pogo stick, which they told us they could do nothing about.....Our entire 13 month lease, paid in full when we signed it and this is how we are treated. <br>As our lease is soon coming to an end, these reviews scared me. <br>I bet we end up in court cause the move-out cost of flood damage will most likely be enough to make it worth paying the attorney's fees. I just thought "completly stressed out" was over after planning my wedding. That was nothing compared to what, I'm thinking, is in store for us when we move. <br>Take my advice, if you are thinking about leasing here, don't. <br>This place has made me scared to ever leave my dead bolt unlocked. Who has been in here? and seen all that we have? who has had the freedom to rumage through our things? why are there things we can not seem to find ever since that day? <br>I have no idea who. But, whoever they all are, they all have access to every key to every home in this place.......... <br>telling them we were getting married soon didn't mean anything to them - the mansions probably collected insurance money while we continue living among the mold, and the bugs it attracts (well, we didn't have a bug problem for the first 7 months, coicidence?) <br>i mean come on, everyone knows a honeymoon comes after a wedding, and something is entirely wrong if a newly married couple can't totally relax and enjoy it because they fear their home could be violated by the very people from whom they lease it, since it is well-known, by the entire "Mansions" staff, that those tenants are 1,000's of miles away. <br>beware - this place is beyond hell....... <br>why even think of paying their extremely high prices to live in it???!!! <br>Interesting Note: Check out their ad on the dallas news website - notice it doesn't boast about anything but the "extra's" on the property - did it not cross their minds that potential tenants might want to know about the townhome their renting? then again, who'd wanna live in the one I just described? <br> <br>

    Review 612 out of 640

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