Staff was less than helpful. Told that it was not their problem that the masterbedroom was 85 degrees at 9 pm - that was just how the a/c was in that apartment. Maintenance entered the apartment to fix "problems" that were never reported by us. Lost a set of our keys that were inadvertantly turned in upon us moving out of the complex. No attempt made to apologize for losing our stuff. Noise level ridiculous. Gated entry - ha!! Out of operation for weeks at a time. Asked for property manager's manager to call us (not located here in town) and we have yet to hear from her, it has been over 2 weeks. Staff asked how they could improve their service for future residents - without asking how they could improve their service for us. Complete idiots.