The View at Lake Highlands
#14,634 #266 #2,507

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The View at Lake Highlands

9855 Shadow Way, Dallas, TX 75243
(93 Reviews)
$881 - $1,475/mo
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Floor Plans & Pricing

Studio

0 bedroom 1 bath

Studio, 1 Bath | 471 sq. ft.

$881

1 Available Unit

See Floor Plan Details

1 bedroom 1 bath

Studio, 1 Bath | 471 sq. ft.

$1,031 - $1,051

See Floor Plan Details

1 Bedroom

1 bedroom 1 bath

1 Bed, 1 Bath | 655 sq. ft.

$951 - $971

4 Available Units

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1 bedroom 1 bath

1 Bed, 1 Bath | 729 sq. ft.

$1,115 - $1,135

4 Available Units

See Floor Plan Details

1 bedroom 1 bath

1 Bed, 1 Bath | 655 sq. ft.

$1,101 - $1,121

2 Available Units

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1 bedroom 1 bath

1 Bed, 1 Bath | 729 sq. ft.

$965 - $985

See Floor Plan Details

2 Bedrooms

2 bedroom 1 bath

2 Beds, 2 Baths | 1,050 sq. ft.

$1,455 - $1,475

10 Available Units

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2 bedroom 1 bath

2 Beds, 2 Baths | 1,050 sq. ft.

$1,305 - $1,325

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

C

Review Ratings

Noise

3.7

Grounds

1.7

Safety

1.0

Office Staff

2.3

Maintenance

2.3

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

The View at Lake Highlands Reviews

(93)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 1144533

Verified Resident ā€¢ 2022 - 2023

5/26/2023

bad tenants that welcome criminals to their homes. being forced to pay for a trash removal service that doesnt remove trash. maintenance staff is great. leasing office people are good. the second laundry room is in disrepair and used for drug trafficking. hot water breaksā€¦Ā See More >
    Review Author Icon

    Resident 1142076

    Verified Resident ā€¢ 2021 - 2023

    5/18/2023

    This place used to be great, very quiet. Over the past year or so, it's went to complete ----. Ive found both needles and shell casings/bullets just sitting in the grass outside. Everytime I walk out, somebody is asking me if I want to score.ā€¦Ā See More >
      Review Author Icon

      Resident 1128742

      Verified Resident ā€¢ 2022 - 2023

      4/6/2023

      They don't fix anything ever. I have been there since October 2022. My washer has never worked, also the window is about to fall out as well. The manager has her head up her --- and has no clue how to run an apartment complex.

        Review Author Icon

        Resident 1122545

        Verified Resident ā€¢ 2020 - 2023

        3/16/2023

        The experience is horrible, have experienced bed bugs and roaches. My bathroom light went out and I reported it, took two months to fix it. The perimeter is dirty and always hear gun 's like Boys in The Hood here.

          Review Author Icon

          anonymous

          Resident ā€¢ 2021

          12/3/2021

          I really wish there was an option to leave 0 stars. Management is the worst. Very bad experience with the them, old apartments , rude staff and not a safe place to live. Cockroaches are anywhere and you pay a pest control fee like anywhereā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2019 - 2021

            1/4/2021

            The staff at this place is horrible , you call no one answers & whenever you do get ahold of Evelyn or Collette they are very unprofessional the attitude and sass I have received from these lady's is disgusting you'd think we're in an pandemicā€¦Ā See More >
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              Adam_L244

              Resident ā€¢ 2018 - 2019

              1/3/2019

              This is my first time renting an apartment and me and my wife love it. The rent is decently price, we came upon hard times financially and the ladies in the office were more then willing to help us out and let is make payments.ā€¦Ā See More >
                Review Author Icon

                anonymous

                Resident ā€¢ 2019

                1/2/2019

                Olga and Kim's Crew were nice, professional and welcoming, since the new management has came to the view, she's a very angry and nasty individual and she has manipulate the rest of the ladies to follow suit .No-one likes her!!! She is extremely unprofessional. Sheā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2018

                  12/31/2018

                  This place is absolutley the worst place I have ever lived. They are unprofessional and have no clue what they are doing. I could write a book on all the things that have gone wrong from day one and I have lived here shy ofā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2013 - 2018

                    12/2/2018

                    Community is shared with a local fire department and sometimes an occasional startle can occur from sirens. Good old fashion customer service diminishes all the more after move-in. One primary concern has been the rest room around sink area but nothing was ever done aboutā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2016 - 2018

                      7/31/2018

                      I've lived on this property for three years! Between the bed bugs , roaches and the HORRIBLE property manager Alice I've decided to end my lease . Alice is a very cold hearted person who calls all the tenants liars. My rent was based onā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2017 - 2018

                        7/12/2018

                        The new owners hiked the rent for the studio by 50%. Have been paying $510.Now they want $775 making this the most expensive studio in Dallas. I feel the city apartment body should look into this. Stay away from this place.

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                          Mitchell_L

                          prospective ā€¢ Visited 2018

                          1/6/2018

                          Kim Hernandez the manager is a person who has no education at all.Very antiprofessional and rude.I think the apartment complex will be better with a professional manager. Other than that everything in the apartment complex it seems to be ok !

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                            anonymous

                            Resident ā€¢ 2017 - 2018

                            8/2/2018

                            I've been living here for almost a year and I must say I'm very satisfied. Every since Ms. Alice have taken over the property it has been the best stay. She's nice, kind, and very respectful. She will try her best to make you feelā€¦Ā See More >
                              Manager

                              3/30/2017

                              The View at Lake Highlands
                              Thank you for the review, the View At Lake Highlands appreciates when our customers take time to leave a note about us! We are glad you experienced our world class service and hope to see you again with your friends. The View At Lake Highlands Management
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2015 - 2017

                              1/4/2017

                              This apartment complex is horrible; I would not recommend anyone to live here. The staff members are lazy, unprofessional and unorganized. This apartment complex has been without hot water for a week maybe. This has been an issue; instead of them getting a handle onā€¦Ā See More >
                                Manager

                                1/25/2017

                                The View at Lake Highlands
                                Thank you for taking the time to share your experience with us. Our goal is to give all our residents the best experience we possible can. Unfortunately this is a time that we were not and made repairs. Water was restored the same day. We understand it is frustrating and will strive to make your home better in the future. We appreciate your feedback and would love to make an appointment to meet you at the office. Please contact the manager as soon as possible.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2015 - 2016

                                9/1/2016

                                I've lived here a year and I can't wait until November 2016 to leave. Roaches have taken over my apartment. I've lost all the food in my pantry due to coming home and finding the cabinet filled with roaches. I've asked for them to sprayā€¦Ā See More >
                                  Manager

                                  3/31/2017

                                  The View at Lake Highlands
                                  Anonymous, Thank you for bringing this issue to our attention. I sincerely apologize for the roaches and we understand your frustration. We try to maintain the highest standards of service, but its clear we fell short in this case. Please contact me at your convenience, I'd like to find out how I can earn back your business. Regards , Kimberlee Hernandez Manager
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                                  ladycoqui

                                  Resident ā€¢ 2015 - 2016

                                  6/7/2016

                                  I moved in few months ago been pleased with Management and maintenance service provided, I'm new to this are and after viewing other communities been impress with the upkeep of this property. Thank you for having a great customer service staff.ā€¦Ā See More >
                                    Manager

                                    9/21/2016

                                    The View at Lake Highlands
                                    Thank you for your feedback.
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2015 - 2016

                                    6/7/2016

                                    I have lived at the view at lake highlands since October of 2015 and I love it . The Only bad thing I have to say about it is that the apartment numbers and buildings are confusing. I have to always meet people that comeā€¦Ā See More >
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                                      anonymous

                                      Resident ā€¢ 2013 - 2016

                                      4/10/2016

                                      I do not suggest moving here at all unless they get new management. The previous people in management were the best and why I choose this complex, but this place has gone downhill with the new management. Maintenance calls do not get done unless you remindā€¦Ā See More >
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                                        AshleyB13

                                        prospective ā€¢ Visited 2016

                                        3/11/2016

                                        First of all I'm not the type to easily pick up on people or preach racism unless it really hits me hard in the face. I understand everyone is fighting a battle no one is aware of & sometimes we take it out onā€¦Ā See More >
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                                          Lrsawyer

                                          prospective ā€¢ Visited 2015

                                          12/16/2015

                                          Possible New Residence... How has the parking improved, the spaces and over all residents space. There was also complaints about account issue rent, money issues. How has this improves or has it got worse. Just curious, as to I will be relocating to Dallas and like theseā€¦Ā See More >
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                                            Aarodriguez1994

                                            Resident ā€¢ 2015

                                            10/21/2015

                                            Being a new resident, we were received by a great staff here. The manager has been great and manages the complex well. I have an upgraded apartment and I love it! Everything is great. I absolutely love the new granite counter tops. They make theā€¦Ā See More >
                                              Review Author Icon

                                              sheevalea

                                              Resident ā€¢ 2015

                                              10/20/2015

                                              We moved in to The View at Lake Highlands in July, and we've been really happy here! Our move in experience was great- the staff was quick to get us our lease and our keys, and any time we've had a question, they've been great! Whenā€¦Ā See More >
                                                Review Author Icon

                                                kipjmooney

                                                Resident ā€¢ 2015

                                                10/20/2015

                                                My wife (and dog) and I love living at The View at Lake Highlands. Our apartment was fully upgraded with hardwood floors and granite countertops. Our neighbors are very friendly. Maintenance is fairly quick with responses to work orders and the staff is super helpful.ā€¦Ā See More >
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2014 - 2015

                                                  10/20/2015

                                                  The staff here is amazing! Olga the Assitant Manager is the reason I renewed my lease. She's very professional and accommodating. The property is well maintained and the price is very good for its North Dallas location. The only thing Iā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Carport
                                                    • Covered Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Tiny. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Medium. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Birds Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Small. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Medium. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Small. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Birds Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Medium. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Birds Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Tiny. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Small. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Size: Tiny. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Air Conditioner and Heat
                                                    • Balcony or Patio
                                                    • Barbecue and Picnic Areas
                                                    • Billiards
                                                    • Blinds
                                                    • Breakfast Bar
                                                    • Business Center
                                                    • Cable Ready
                                                    • Carpet
                                                    • Clubhouse
                                                    • Convenient Location to Shopping and Dining
                                                    • DishWasher
                                                    • Electric Kitchen Appliances
                                                    • Fitness Center
                                                    • Freeway Access
                                                    • Gated Access
                                                    • Granite Countertops
                                                    • High-Speed Internet
                                                    • Kitchen Pantries
                                                    • Media Center
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • Package Receiving Service
                                                    • Park Nearby
                                                    • Play Area
                                                    • Pool
                                                    • Premium Flooring
                                                    • Premium Units
                                                    • Quality Landscaping
                                                    • Refrigerator
                                                    • Tiled Flooring
                                                    • Vaulted Ceilings
                                                    • Walk In Closets
                                                    • Woodburning Fireplace
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                                                    Leasing

                                                    Convenience and quality combine to provide community amenities that will make your life more enjoyable. Included are beautiful landscaping, a game room with billiards, a business center, high-speed internet access, a media room, a laundry facility, a play area, a picnic area with a barbecue, a shimmering swimming pool, and a state-of-the-art fitness center. Rest assured at night with our on-site maintenance team and gated access. Call The View at Lake Highlands today to schedule your tour and see what makes our community an amazing place to call home!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 10:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 04:00 PM
                                                    This community is managed by

                                                    Anterra Management

                                                    A
                                                    A
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q:Ā How easy is it to find guest parking?

                                                    Frequently Asked

                                                    Based on 93 number of votes by renters, The View at Lake Highlands is currently rated 2.9 out of 5 stars.
                                                    The View at Lake Highlands is rated 1.7/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The View at Lake Highlands is rated 2.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The View at Lake Highlands is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The View at Lake Highlands is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The View at Lake Highlands is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    The View at Lake Highlands is rated 2.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Anterra Management
                                                    Cats Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Tiny
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Medium
                                                    Pet Limit: 2
                                                    Birds Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Small
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Medium
                                                    Pet Limit: 2
                                                    Cats Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Small
                                                    Pet Limit: 2
                                                    Birds Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Medium
                                                    Pet Limit: 2
                                                    Birds Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Tiny
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Small
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Size: Tiny
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    The View at Lake Highlands

                                                    March 2024

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                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    The View at Lake Highlands is a 471 - 1,050 sq. ft. apartment in Dallas in zip code 75243. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $881 - $1,475. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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