Review History for anonymous

Gramercy on the Park


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anonymous

Resident 2014 - 2015

8/26/2015

I have lived here a year and hope my review help you decide whether to rent here or not. Pros: Close to 2 tollways - George Bush & Dallas Tollway Close to dog park - Walking distance from it and pet friendly Staffs - They are decent staffs Elevator - Easy moving to 4th floor Noise level - Inside is pretty quiet even though they are literally right next to Bush. Outside by the garage is very loud though Cons: Close to 2 tollways - Has its cons. I spent $140 a month on average using the tollways Electricity bill - I was being billed by Reliant between $50-$300 a month for 1 bedroom 900 sqsft apartment. It was totally ridiculous so I changed to green mountain. It was slightly better but both electric companies blamed poor insulation of the apartment for such a high electric bill. Water bill - It's divided among community... so even when I did not use water much while gone on trip for over half month, I was still billed about $20. That's a lot for water. Low Security - I saw security guard at the complex maybe like 8 days out of 365 days I lived there. And there is no gate. There were a lot of criminal activity reported in the complex. If you are a female, I would be worried about living here... I am a male and got mugged here on the complex close to garage. Summary: I would have liked to give better rating but they sent me a letter trying to charge me for "dirty oven" - $15. I even hired professional to clean and I cleaned myself as well right before I dropped the keys. I called and now they claim it was "dirty microwave." They were really shady about it and would not budge. Then they tried to blame the cleaning service I used. I talked to the manager and even she was super ------ about it and basically made me feel like I was lying. Why would I clean the whole place but leave just 1 thing dirty for them? My eyes must have been deceiving me before I left. Honestly, this place was better with previous ownership with previous management... Ever since new ownership came in with Lincoln property management, they have gone downhill. In the future, I plan to avoid any place with Lincoln Property Management in place.
    Manager

    9/15/2015

    Gramercy on the Park
    Dear Resident, I am so sorry to hear your time at our community was not a great experience. We definitely take all feedback to heart and look at it as an opportunity to grow. We have courtesy patrol at our community every day and our limited access gate should be completely installed within 30 days. We understood your frustration over the cleaning charge for the microwave and we reversed this. Please let me know if you have any other concerns that need to be addressed. Warm Regards, Brandy Lawrence Business Manager

    Review 198 out of 248

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