Review History for Verified Resident 115405

The Oaks of North Dallas


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Resident 115405

Verified Resident ā€¢ 2014

12/1/2014

Bad very bad . . . lamentably low quality customer service!!! When I move here at Haverly Park the lady that attend and made my application promised me the apartment will be shinning and just great. First day I didn't realize about the condition of everything, was until the fifth day that I realize that, AC was noisy, (they try to fix, they came after several emails, complaints few visits at the office) and finally they fix it few days ago (heater). At the same time I request service or replace sink cabinet, cabinets doors in kitchen were dirty and old, blinds still super dirty and spills on some parts. The only good thing was carpet replaced and new paint, after supposed o be "shinning". Having been myself very frustrated I have the intention to move out a.s.a.p.the customer service id poor inside the management office I have few emails that show all these attempts of service as evidence.
    Manager

    12/30/2014

    The Oaks of North Dallas
    Dear Resident, Thanks for taking the time to review our community, we appreciate the feedback. We are always looking for ways to improve and help make Haverly Park a great home for all of our Residents. It seems like there may be some issues that we can help resolve, I would love the opportunity to talk with you to help resolve any of these problems that you have mentioned. Please give me a call or come in to the Leasing Office so we can talk about some of these things, thanks! Sincerely, Community Manager

    Review 115 out of 452

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    The Oaks of North Dallas

    March 2024

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