Review History for anonymous

Montfort Place


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anonymous

Resident 2014 - 2015

5/25/2015

DO NOT MOVE HERE!!!! The office staff is horrible. They are rude and act like you are bothering them when you come in to ask a question or deal with anything. If you leave a message for the manager. Do not expect a call back. They dont have a groundskeeper, so the property looks like crap. There are shingles from the roof that have been laying on the ground for months. DOG POOP EVERYWHERE. The dog stations baggies are never refilled. The residents refuse to actually put trash INSIDE the dumpster. So the area around the dumpster is always horrible. The only good thing is the maitenance staff. They are quick and courteous.
    Manager

    5/26/2015

    Montfort Place
    Dear Resident, Thank you for taking the time to write this review. We value our residents and are sorry to hear your comments about our staff team. Customer service is important to us and to see you are being provided quick and friendly service is key. Finding an apartment that accepts pets can be a challenge. At Montfort Place, we are happy to provide pet-friendly living. We do our best to ensure our community is well-maintained. Most pet owners are responsible and value communities like ours so they may enjoy the pet friendly atmosphere. We recognize that not everyone is a pet lover and we diligently try to be accommodating and remind all residents of the rules concerning pets. There is a lot to offer for residents without pets and we hope that you can enjoy our peaceful community and our convenient location with the best dining, entertainment, and shopping Addison has to offer. Again, we apologize for your experience at our community. Please feel free to stop by my office so we can address these issues and concerns to find the proper resolution. Sincerely, Michelle Morales Property Manager

    Review 61 out of 206

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    Montfort Place

    March 2024

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