Review History for CBMD

Springs Apartments


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CBMD

prospectiveVisited 2015

5/30/2015

I have been searching for an apartment for some time. I have been to many properties and generally when I enter a leasing center even if all leasing agents are busy someone will at least acknowledge my presence and let me know someone will be with me soon. I went to visit these apartments today and had the worst experience I've ever had. The first thing that was annoying was the actual leasing center was behind a locked gate. Next once I entered the facility I walked back to the office and the lone older gentleman did not even acknowledge my presence. He simply continued his conversation with one of the tenants about the recent rain storms and flooding. I thought maybe he thinks I live here, so he isn't in a hurry to help me. Even if that was the case, I may have needed to pick up a package. He could have at least acknowledged my presence. I have a feeling had I been a man and not a person of color, I would not have received such treatment. It absolutely infuriates me. I had another appointment to keep, so I left without getting any information. These apartments are the worst for providing customer service to prospective tenants. They don't even have a website to allow prospective tenants to see the apartment interiors and exterior and gather information to be more informed before making an appointment for a visit. This place is awful.

    Review 2 out of 49

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    Springs Apartments

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