Review History for anonymous

The Oaks of North Dallas


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anonymous

Resident ā€¢ 2012 - 2013

7/23/2013

I hated living in this apartment. It was AWFUL. The worst part were the roaches EVERYWHERE. When I would make dinner, roaches would run across the stove. I kept my dishes in my dishwasher because I didn't trust the cabinets - every time I opened a cabinet or a drawer, a roach would run out. One time I was in the shower and a roach ran up from the drain. It was disgusting!! I even saw a roach crawling on the clothes hung up in my closet. I spoke with the front office several times, but they never did anything about it. They told me that the exterminators would come every other Friday, but I don't know why I believed them. I used to work Fridays, but my schedule changed and I was off on Fridays and I never saw an exterminator. The front desk acts nice, but nothing ever gets done. Every time I had a maintenance request, I would have to call the office 3 or 4 times before someone would come fix it. One time my toilet was leaking and my bathroom was flooded so I called before the office opened and left a message. I then called back when the office opened. I called again 2 more times during the day and someone finally came around 5 pm to fix the leak. The maintenance guys were always really nice and helpful - management is the real problem. The apartment complex was also pretty sketchy. I constantly saw cops stopped with their lights on in front of various apartments in the complex. Two of my neighbors had their tires slashed one night. Additionally, a lot of people own dogs and no body picks up after them so there is dog poop all over the grounds. A lot of the people do not keep their dogs on leashes either so you have loose dogs running around and jumping on tenants. There are also lots of stray cats living in the area. At night, parking was terrible. It was impossible to find a space close to my apartment if I came home after 9 pm. Additionally, the complex started making us have a parking pass or our car would be towed...but I think it was a lie because I got a new car and when I went to the front desk to ask about a new pass they told me "not to worry about it" Another thing that bothered me were the fake wood floors. The weight of my furniture made indents into the floor and ripped the floor in some places. I couldn't wait to move out of here. Do your self a favor and go somewhere else. There are a ton of apartments in the area and they have to be better than this place.
    Manager

    7/26/2013

    The Oaks of North Dallas
    Dear Anonymous, Thanks for your feedback! I'm the new manager and appreciate hearing from past residents like you. I am focused on delivering a patrol service for safety, weekly pest control, and prompt maintenance. Please let me know if I can help you in the future. Sincerely, Community Manager

    Review 262 out of 452

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    The Oaks of North Dallas

    March 2024

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