Review History for anonymous

The Versailles Apartments


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anonymous

Resident ā€¢ 2012 - 2015

5/14/2015

DO NOT LIVE HERE!!!! My experience at this apartment has been TERRIBLE!!! I am moving as soon as my lease is up. The office staff is very friendly while you are leasing but once you become a resident prepare for the WORST. Corporate makes things up and is constantly changing. Formal communication is a notice on your door. No phone call or e-mail. I was promised new carpet..didn't happen. I call in and put in service request... doesn't happen. I finally just call the after hours request and they come in but do not fix ANYTHING!!! My toilet runs! All DAY! I have put in several request for them to say that there is nothing wrong. When they do come in for a service request sometimes it not even for your apartment!! The maintenance guy came in to fix the half bath.. I do not not have a half bath..I lived in a 1 bedroom. When I called the office staff they said " oh must have been the wrong apartment". If you do call be prepared to get sent to voicemail and not receive a call back. The only way that they answer your call is if you call blocked. Sometimes rent is not posted on the unto the 2nd but it is due on the 1st. There are not any speed bumps. There is no way I would live here with children. The gate does not close/work. No visitor parking. You can definitely hear your neighbors. Grass isn't cut often. There is a tennis court... that does not have a net...... The area/location is nice but that is the only positive thing. You have direct access to the Tollway and every store you could think of. There is also a dog park walking distance. Please just do your research. The new management company BH management has TERRIBLE reviews.

    Review 215 out of 299

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    The Versailles Apartments

    March 2024

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