Review History for anonymous

West Town Apartments


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anonymous

Resident ā€¢ 2011 - 2013

2/26/2013

I don't even know where to start. The parking is terrible at these apartments, after 9pm forget finding a good parking spot near your building especially when your carrying groceries and have to park at the back of the apartments. The maintenance staff is rude and terrible about doing a good job on fixing anything. We had previously lived in a smaller apartment and moved into a larger apartment. They gave us the apartment in terrible conditions, nothing was fixed and the day that we were moving in they were barely installing the light fixtures for the front entrance hall. The first week we moved into the apartment I pulled on the ceiling fan chain to turn on the light and the fan almost fell on my head. I could have gotten hurt severely. That same day I called the office and it took them 2 days to come to my apartment and fix the fan. I couldn't sleep in my bedroom for fear of the fixture loosening and falling on me in the middle of the night. I wish I had something positive to say about these apartments, but as the days go by everything gets worse. The office needs to reevaluate and organize their maintenance staff and the way the run things around the apartments. And also very often you will find dog feces on the sidewalks. I will never live in these apartments again, they are overpriced for what they are really worth.
    Manager

    3/28/2013

    West Town Apartments
    Dear Anonymous, As a current resident we would like to thank you for making West Town your home as of 2011. We do know you have many choices of choosing where you want to live and are glad you decided to stay. Our maintenance team is here to provide you the best service you deserve. We will be more than happy to discuss any request you may have for your apartment. My suggestion when parking is not available by your building is to park by your apartment for a few minutes to unload your groceries. If you would like to stop by our office I will be more than happy to discuss this matter with you in person. Sincerely, Community Manager 915-584-3497 www.westtownapts.com westtownapts@cottonwoodres.com

    Review 79 out of 146

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    West Town Apartments

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