Review History for movinandshakin

MAA Bear Creek


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movinandshakin

Resident 2012 - 2013

9/24/2013

First, I do not work here! Everyone thinking that a good review has to be posted by an employee is asinine. I moved here in May 2012. I have never seen a roach. Ever. Yes, there is a bit of an ant problem, but it's summer in Texas and I see the staff and lawn care guys out treating for it all the time. My hot water heater blew around 8pm one night and flooded out the laundry room and maintenance was here within 15 minutes. A pipe to the toilet broke and they were here in about the same amount of time. I did not have an icemaker after I moved in. Put in a request and had one the next day. I have seen the staff completely ignore the phone. But, many times it's because they're with a resident or potential resident. To make that person wait in order to answer the phone would be rude. That's what voicemail is for. The office staff changes a lot but everyone I've ever dealt with has been pleasant and helpful. Granted, I don't really need much and have only been to the office half a dozen times, but each time was without issue. The lack of enough dumpsters is a big negative. By Saturday, the dumpster is overflowing and there is trash all over the area. They definitely need more than one! If you look at a random sampling of reviews for other apartments on this site, you will see that most of them are very negative. Most people only take the time to write a review when they're unhappy. Therefore, the percentages are very low across the board. I don't believe these apartments are worth the rents they are charging, but if they were cheaper and had a little bit of upgrading, I would highly recommend. The cons: the carpet, bathroom tile and cabinetry are cheap and are well overdue for replacement. The rent is too high here to have shoddy materials.

    Review 538 out of 675

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