Review History for anonymous

MAA Bear Creek


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anonymous

Resident 2004 - 2006

10/24/2006

Look good on the outside but has serious problems

This place looks quite nice from the outside. My main issue with this place is that I had one heck of a time getting minor maintenance taken care of in a timely manor. I have had the A/C go out, faucets leaking, and a few other minor issues. My problem with this place is that there seems to be no accountability from management to get these issues resolved in a timely manor and when I called the office after hours my calls were never returned. I often had to visit the office multiple times to get an item fixed. The front gates on the right side have been non-operational for much of 2005 and into 2006 so security is also a problem here. The standard answer from the office was always that the gates will be fixed shortly. I always pay my rent on time and I find it aggravating when it takes 5 months (no kidding) to get a kitchen cabinet door rehung that fell down because the hinge screws are drilled into particle board. I don't mind the maintenance items so much as the apathy on the part of management to fix items in a more timely fashion. I have moved on to a new complex and believe me it is worth the extra $100 a month I pay. The money I paid in rent was never an issue with me, it was the simply the lack of follow-up from this so called new and improved management is atrocious. As a side note the fitness center has machines that have been out of order for months. Thanks for listening and I would have to give this place an avoid rating. There is no reason to put up with bad service..

    Review 593 out of 675

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