On one hand, I love this property. The prices are cheap, the pools are usually nice, and the office staff is generally friendly.
However, I have had more run-ins with the finance staff than I care to think about. That being said, I have never been late on a payment for my fault. They once changed the way they do automatic bill pay and never alerted me, making my once-scheduled and timely payment void. Then they had the audacity to charge us hundreds of dollars in late fees and even give us an eviction notice.
Also, we recently moved from one apartment to another. Not only did they charge us an extra month's rent on the first apartment, but they charged us fees for not having a lease. Why this happened, I still don't know.
Luckily, we have managed to work out the issues thus far and I still think the trouble is worth living with for the price.