Review History for anonymous

Heights of Cityview


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anonymous

Resident 2012 - 2014

2/16/2014

We have lived here a year and eight months. We have had three leases over that term. (We have renewed twice.) I am ready to leave A.S.A.P. which will be this fall. Not only do they regularly raise the rent, but they have horrible maintenance (Just to fix an ice-maker, it took twelve calls to maintenance! I just started buying ice instead, but my mom, visiting, got on me to keep on them until it actually made ice. What a hassle.) Other maintenance requests have been left unresolved for months they then tell me I should call rather than submit the request online through their online maintenance request link. I call, and that doesn't guarantee anything... Like when the smoke alarms were going off in the apartment below and no one was home. It was an couple of hours until maintenance came to take a look. Early on, after the first notification, when no one had come, I called the office again. I was nervous about having an unchecked fire alarm going off under us. I was informed they were short on staff and no maintenance or courtesy officer was on the property to come check it out. I asked if we shouldn't have the fire department come check, just in case. Her reply? A very curt, emphatic and cross "No ma'am!!!" Well, I'm glad they cared so much for the safety of their residents! I guess, however, I should have guessed by the way the security gates only work 2/3 the time and one has been broken since I moved in (remaining open for anyone to enter). I felt pretty safe, nonetheless, until my neighbor was broken into two weeks ago their door was kicked in. They, also, are seeking to leave. I like the view, and how quiet it is, but it is far from the "luxury" they bill the place as! P.S. The grounds got a low rating because, while most looks okay, the back where one can't see it from the road or parking lot there is only dirt and we have had to clean up the trash ourselves. In addition, there are no pet disposals near-by, which leaves me as the pooper-scooper outside our door. Additionally, no salt is put out for icy conditions, leaving the public walks quite unsafe. Construction is just dated... windows hard to operate, doors not sealing properly, etc.

    Review 111 out of 154

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    Heights of Cityview

    March 2024

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