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Sorrento Apartments


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anonymous

Resident ā€¢ 2005

11/15/2005

I believe I may have experienced the worst nightmare one could ever experience in apartment living here at The Hell-hole @ Fossil Creek. I have many issues but would like to mention the fact that "The Assistant Manager" has proven beyond a shadow of a doubt that she has no idea or clue as to the laws in the state of Texas regarding Lockouts for non-payment of rent! I'm self-employed so my income is sporadic and not on a particular schedule, so my rent might be a few days late sometimes. I explained this to mngmnt when i signed the lease. One month or two ago,She came to my apartment to hand me a lockout notice based on my rent being late. Well she had applied my rent payment to some unpaid late charges from a previous month and that made my rent not paid in full. Well, I proceeded to explain to her that Management can apply rent to unpaid late charges but by doing so, they forfeit their right to perform a lockout on the tenant. I never got the words out of my mouth before I heard this thunderous screaming and barking coming out of her mouth not letting me get a word in edgewise. So the next afternoon I was locked out illegally by her and her henchmen(maint). It then took me 48 hours to get a key because she flat out told me I was not getting back in to the apartment until rent was paid! I could have paid the left over portion of rent in due time but I began to realize that this woman has no idea of the laws and statutes that she is supposed to know! After all its her job! Next month I'm a few days late and she comes beating on my front door screaming that if I don't answer the door that she is going to have mant knock it down! I refused to get out of bed to answer the door knowing it was her screaming at my door when all of a sudden maint. drills the lock out and she entered the apt searching room to room for me. My bedroom door was locked and she told the maint man to take off the door knob to my bedroom door where she proceeded to enter my bedroom telling me that she was locking me out and that I had to leave the apt because she was locking me out! So again I was forced out of my apartment! Again another illegal lockout! Please somebody train this person on how to do her job?

    Review 119 out of 135

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    Sorrento Apartments

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