Review History for anonymous

Newport at West Beach


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anonymous

Resident 2012 - 2014

4/9/2014

We have lived here for years, and when the new ownership took over everything went to heck. We are moving out next month thanks to it. Misty is the new office manager here, and I honestly can't tell if she is really rude, or just plain ignorant. She never opens the office at the posted time, I can't tell you how often myself and other residents have sat outside the office well past scheduled opening time, often in excess of 30 minutes. They have misplaced several of my packages, several of my rent checks, and they REFUSE to provide any kind of maintenance in a timely manner. We had a hole in our roof for over a week that was dripping water and Misty honestly just seemed annoyed that I was even daring to ask her about it. We had an electrical outlet burn out and cause a small fire and I had to call every single day for over a week before Misty would do anything about it. When the communal porch lights go out it presents a safety hazard and Misty again acts like it is no big deal and ignores the problem. The previous managers fixed every problem we ever had within a day or two, why do I have to keep calling every single day to get anything fixed here? And why does Misty act like she couldn't care less every time I ask her about anything?

    Review 7 out of 67

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