I am on my second year renting here and I now know that I was crazy to sign a second year with them (the only reason I did was because I didn't really take the time to find something else when i should have). Here is a list of issues I have had with my apartment, number of attempts it took them to fix it and how long it took them to address it and to resolve it.
Issue-----------response time......resolution time.....number of attempts to resolve
washer..........about 1 month......replaced after over 15 attempts ("new" one not working either)
microwave.......aprox 30 days.......nearly 2 months....about 3
ac not working...about 1 week.......nearly two weeks....about 4
fluctuation in water temperature in the shower
.................about 2 weeks.....3 months(first time..more than ten and the problem is ongoing...
wind coming in through the walls....
...............1 week...............problem is still ongoing and they refuse to address again (on this last complain they came and said they fixed the heater when i never mentioned it was not working and now it is not working; i guess they though i deserved some payback for getting them away from their precious facebook time..
I hope you get the idea an if you are planning to rent here run away as fast as you can,,,,if you don't believe this take a walk around the property but not just the parts that they show you on your future resident tour...thanks for reading
sincerely..
incredibly dissatisfied tenant.
i