Review History for anonymous

5401 Chimney Rock


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anonymous

Resident 2008 - 2009

11/28/2014

Management: You all haven't changed. If you were to take as much time actually implementing a REAL solution to the parking problem, or atleast being honest as you do trying to post these fake and bogus reviews to make the staff and complex sound good, then just maybe you wouldn't have to worry about typing lame --- empty responses to cushion these legitimate complaints. The parking issue has existed FOR MANY YEARS! And it will continue to exist for many more. The only way the complex can provide adequate parking is to EXPAND THE PROPERTY BY ADDING TO THE PARKING AREAS. But until those genius --- property owners ever decide to do that, any dressed up BS excuse you give about the ongoing parking issue simply equates to you blowing smoke and pipe dreams up everyone's ---... basically lying to residents. And lying about something you can't possibly attempt to cover up or even remedy is proof that ya'll really are dishonest with residents and quick to lie about damn near anything. You're that ignorant to think the residents are comfortable with you all? Only a fool would find trust in a liar. Ya'll are fake and heartless. No integrity. Residents are absolutely justified to complain, just as they're also justified to not believe a single damn word you post or say. How could you expect anyone to? You can't even realize when people know you're lying to them. And you and your maintenance crew need to stop entering residents dwellings secretly when you think their not home and unannounced. You're notorious for it. One of them came in on me while I was in the shower. FOUL... DISRESPECTFUL... UNLAWFUL. And yeah... I find it funny that in your responses, you encourage the anonymous reviewers to come by the office and/or call so you can find out who they are. Possibly to end up retaliating? You know that can set you up for a law suit, right? Ya'll are sad. You're a wonderful staff until that lease gets signed.
    Manager

    12/18/2014

    5401 Chimney Rock
    Hi Anonymous, We at 5401 Chimney Rock understand your frustrations. I can assure you we take all resident concerns very seriously, and work hard to find resolutions in order to continue to better our community. To ensure authentic reviews from our residents, we have partnered with a survey program to provide us with resident feedback. All reviews, both negative and positive, that are marked "Verified Resident" are completed via this resident survey program. We apologize that parking may be somewhat limited at times. In effort to alleviate any stress caused by parking, we implemented reserved parking for residents. Should you want to rent a reserved parking space, please stop by the front office so we can get that set up for you. In regards to our Maintenance Team, they are only allowed to enter a unit if the resident has created a work order. If you do not want the Maintenance Team to enter when you are not home, please indicate that in the work order, or let us know at the front office. I invite you to the front office so we can discuss all your concerns. I assure you that this invitation is nothing more than an attempt to better your living experience at 5401 Chimney Rock. We want all our residents to feel at home at 5401 Chimney Rock. Your Community Manager, Jamie

    Review 181 out of 457

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    5401 Chimney Rock

    March 2024

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