I lived hear for 1 year and could not wait to move out!
The grounds were tolerable, I could deal with the fact that there are way too many illegals that live here and even with the noise and traffic that surrounds this complex, but the LACK OF PROFESSIONALISM and just down right underhanded manner that the management company hires to work this complex is inexcusable.
Be warned, you will be hit with hidden fees when it comes time to move out of your unit and despite that fact that you go out of your way to ensure all small holes are repaired and leave the place spotless you still end up getting hit with a "rug cleaning fee" and penalized for turning your keys in 1 day early??? Give me a break! I have never dealt with such unprofessionalism or unscrupulous behavior in my existence of renting!
I am positive this review will get a response saying that "it is unfortunate that I feel this way" but trust me, they truly deserve getting this bad review. Horrible Manager and staff.
Bottom line: Stay Away.
Manager
6/16/2015
5401 Chimney Rock
Dear Anonymous,
In compliance with Federal Fair Housing Laws, 5401 Chimney Rock Apartments operates as an equal opportunity renter and welcomes anyone who completes an application, meets our qualifying standards, and wants to live at our community. We invite you to our leasing office in order to go over your Final Account Statement charges. We are here to serve you and to answer any questions or concerns you may have. Please contact us at 713.661.3790 or chimneyrock@imtresidential.com.
Thank you for taking the time to provide us with feedback . We take all comments (positive and negative) to heart and consider all resident feedback valuable and vital for improvement.
Community Manager,
Jamie