Review History for anonymous

5401 Chimney Rock


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anonymous

Resident 2012 - 2013

1/18/2013

This property is very old and there is alot of crime in the area. They are charging too much for rent as well as incompetent security guards who allowed my car to be broken in to as well as one of my neighbors got mugged and tried to fight off the attacker while screaming for help from security and ended up in the hospital with multiple stab wounds. do not rent here, the head management is cumbersome and lackluster, she is --------------------------------------- -------------------------- ( one time she came banging on my door for rent halfway through the month and i told her it was only the 19th and she said, " i shouldn't have to remind you " and then walked off . If you value your time, money and safety do not rent here PERIOD !! this place is a dump, beware.
Manager

2/8/2013

5401 Chimney Rock
Although the picture included with your review is not of our community, if you are a resident; we are sorry to hear that you have not been satisfied with your experience living at 5401 Chimney Rock. Since we routinely check the pricing of our competitors each week, we are confident that the product we offer is the best at the price per square foot. We know that you can certainly find an inferior product at a lower price, but you will not find a competing product at a better price. We stand behind our product and service with pride. We do not have security guards at 5401 Chimney Rock, we have courtesy guards that are simply required to report issues that occur to the office. The guards are not hired to guarantee the safety and security of the residents or the staff as no one can guarantee your safety or security in this city. We encourage our resident's to contact local authorities should they have questions regarding crime in the are. We strive to provide friendly customer service and a comfortable living environment for all our residents and we apologize if you feel as though we have not exceeded our standard of excellence. If there is anything we can do to improve your living experience, or should any further issues arise; please feel free to contact us directly at customerservice@imtresidential.com.

Review 292 out of 457

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5401 Chimney Rock

March 2024

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