I called the office to have maintenance come out and fix my heater 1 day before Thanksgiving. (The heater will switch on, go for about 3 minutes then flipped the breaker.) The maintenance came out several hours later at around 9:30 pm, told us that he would be out by 1 pm the next day to fix my heater. The next day rolls around, no maintenance man. I WENT UP to the office that day and they told me 'You're on the list and they'll be with you soon' they NEVER came. it's now 4 months later, me my two small children and my husband have gone through the freezes with NO WORKING HEATER.
also, there is some jerk that when they take their trash to the dumpster dumps half of it all the way there. the apartments cleaned up all of the trash EXCEPT in front of my apartment. I called up there to say something and they were like 'oh we thought it was yours' JERKS. DON'T MOVE HERE. i can't wait to leave.
this is their corporate address. use it if you need to.
1845 Walnut Street, 18th Floor
Philadelphia, PA 19103
(267) 402-5700 tel