Review History for anonymous

Ashford Court Apartment Homes


Review Author Icon

anonymous

Resident ā€¢ 2014 - 2015

3/25/2015

I have to say the only reason I give a one star is because I have to and because the staff is friendly and nice within their limits. I lived there for 8 super long months and I will have to say that I was in constant fear for my life. I have never in my life lived with this fear. I am originally from Miami, where I moved back too now with my family. This place, ashford court, gave me the worse impression possible of Houston. I have never had to sleep every single night with my gun outside the holster and a bullet in the chamber at all times ready for anything to break right into my door at night. On Xmas day, I arrive home to my house broken into and everything gone. My wife who was right about to pop (9 months pregnet) having to go through all that. I was going to wait for my contract to finish and I was so in fear of my life already, not only due to this incident, that I had to leave several months before. In no way did they help me giving me the excuse that I wasn't the only one that hot robbed and everyone else had to pay to break lease as well. Yet, I ask the security and I was definitely the only one that got robbed. Well "security", they are never there. Xmas day people walk out my house with a 65" tv, playstations, labtops, etc and no one sees anything. Yet, I blame myself for being a nice neighbor and letting a neighbor in my house for the Thanksgiving holiday. However, there was really no sympothy for my wife, my unborn child at the time, and myself. I was forced to pay my whole break of lease and my father who lived several apartments away lost his deposit after he didn't break lease, because of a whole bunch of things they made up. First, in the kitchen there was always a major leak, the walls breaking behind the refrigerator. It will take weeks for them to come fix it. Me, I still owe them like a thousand something. I even left the place about 2 weeks before what I was suppose to leave and nothing. They always have people in line for an apartment, but they couldn't help. These are people who probably don't read or believe in reviews. I have never written a review. I think only when people are pissed they write reviews. I've had business of my own and know what that's like. But I feel so much fear and hate towards this place that I will like to tell everyone, trust me, DO NOT DO IT!!! They didn't want to help me with the cost after the hell I went through, so I personally will like to tell you don't believe anything about this place and spend the money for a better area/ apartments. Don't let the okay looking pool fool you, this is a dangerous place, especially for a family. The cops even told me after they robbed me to leave ASAP. TRUST ME DON'T DO IT!!!! Look elsewhere, I have never written a review in my life, only the good ones I use to write for my company as many company's do, but I definitely have to write this one! Liz and the staff are great! But they work with the area they have and their budget, no security 24hrs on staff etc, bad place to live in! Nice staff, but dangerous place!!!!!!!! The assistant manager the day I went in to say what happen to me on Xmas day, she didn't even ask me how me and my family where, I don't know her name but I wouldn't call someone out like that anyways. Liz and Wendy are awesome, but the place is horrible to the 100th power and you will fear.
    Manager

    3/26/2015

    Ashford Court Apartment Homes
    I'm glad to hear you like our staff. It's not easy assembling a group of dedicated people so it's good to hear that our efforts have been worthwhile. I've been mugged at gun-point and my car's been broken into in my Houston neighborhood where rent is well over $1,000 for 1BR. My Austin apartment was burglarized and my bicycle was stolen twice. I understand your frustration, but crime happens everywhere. It's easy to feel singled out and blame neighborhoods or security but the real blame lies with criminals and we're all responsible for our own safety. I applaud your efforts to take care of your family. I'm doing the same. I recommend you check HPD's statistics to better judge a neighborhood rather than relying on individual incidents. There were about 60 thefts, burglaries and robberies in each of our two neighborhoods in the last 30 days. There were over 500 in HPD's Southwest Division. Police recommend the following to reduce the chance of falling victim to crime: -Leave nothing in your car -Leave nothing in view from outside your home -Make your home seem "lived in" when you're away -Be aware of your surroundings -Know your neighbors There are probably others, but you get the idea. The last is one reason why we hold resident functions at Ashford Court. They're fun and allow residents to get to know each other. Then, when someone sees a stranger walking out of your apartment with a 65" TV, they'll likely call the cops. We screen our applicants and courtesy officers work 7 days a week. You don't see them often because they're on a random, rotating schedule. We've worked with HPD's Westside Division for years. But even when we do our part and you do yours, bad things still happen to good people and we're sad to lose a resident due to the actions of a criminal. Your father left owing two month's water, allowed electricity to transfer into our name before moving out, and didn't clean up very well. His $150 deposit covered all but $7.03 of these charges.

    Review 19 out of 122

    Share This Review

    Check Availability

    Ashford Court Apartment Homes

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review