Here's MY truth:
I have lived at Bayou Park for over 6 yrs. This, by far, is the best Mgt yet. The new Mgr makes the affort to get to know each resident on a first name basis. He goes above and beyond to ensure we our maintenence needs are met efficiently...and correctly. I can't say enough! My A/C was down...close to "after hours"...on the weekend. I heard back from a staffer in 10 minutes! This translates into me renewing my lease for yet another year. Good luck finding a rate like this in the Loop...in a safe, clean neighborhood. We border Memorial and the Heights...the location doesn't get any better than this.
I was planning to move away last year. Now that Matt, the Mgr has joined the team...they can't get rid of me.
Roach issues met w/ immediate attention; A/C down; new fridge needed; carpet cleaning.....the list goes on and on. No request is too big or too small.
There is a completely different code of ethics here now. Give it a chance and realize things have significantly improved. If there's any further doubt...check your inbox and see how many times Matt reaches out to ensure his residents feel safe...and informed.
Enough said:) Bayou Park is the place to be!