Review History for Betweentheveils

Chateaux Dijon


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Betweentheveils

Resident 2015

7/6/2015

As a new tenant at Chateaux Dijon Apartments I have a lot to say and none of it is nice. OK Maybe one thing. As we signed the lease we were told that it was one price $1,600.00. Then after we signed the lease then we were told that there were additional fees to be added to the rent. There was a fee for this and a fee for that, none of which are optional. We never would of signed the lease if we knew that it was going to cost more. There was absolutely no disclosure of additional fees before we signed the lease. I believe this is called bait and switch and non disclosures by a business while you are negotiating a contract and after you sign a contract is illegal, and extremely unethical. But they don't care. All they care about is getting that contract and getting your money. Further more the managerial staff absolutely doesn't care about your work orders and they do not get to you in 24 hours as some people might think. Try more like 3 days! Then there is the uncompleted work orders through out the complex. Recently they have been "UPDATING" the laundry rooms. But unfortunately they do not finish the updates before they start on the other laundry rooms. So you are doing your laundry in a hot, sweaty sweat shop that wreaks of dirt, filth. No folding tables, no AC. Nothing! They said that they sent emails, "which no one gets!" that the cards that you have money on will not work for now on. No reimbursement on the cards that you have already loaded. The company will not reimburse you for any funds that are still left on the previous laundry room cards. The complex states that they are "UPDATING" the plumbing and they have to turn off the water between 11 am and 2pm. They said that maintenance is allowed to work on the plumbing on three days, but you never get an email or notice at your door 24 hours ahead of time. We have notified the office that people do work from home and we need to be notified, in writing via a memo with in 24 hours prior to shut off. No response from management at all. Also you have sewage back ups from the next door neighbors into your showers. It still occurs and nothing ever gets done. You have loud music from cars that mysteriously appear and disappear at night. Very suspicious cars....Not saying that there maybe some drug trade going on but definitively am saying that it was a quiet place to be but not anymore. If you are looking for a family atmosphere where you can have kids playing in the streets and walk your dog at night with out problems, this is not the place for you. Don't expect your problems taken care of in a timely manner by maintenance. If you expect the fresh paint to remain on your walls and doors and not to peel off and be repainted, don't move here. If you expect to be treated like a person and not a number and a check at the end of the month, forget it. Do not expect your AC to work all the time. If you expect to have the pools clean for your kids or for yourself, this is definitively NOT the place for you. If you expect not to have attitude with some of the management staff when you file a complaint, this is definitively NOT the place for you. I I do have one nice thing to say about the apartment complex. Our lease is over in less than a year. RESIDENT!

    Review 118 out of 225

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    Chateaux Dijon

    March 2024

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