Review History for KimboTron

Fox Hall


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KimboTron

Resident 2006 - 2007

7/15/2010

My initial review was not a good one and I had every intention to move to a new location. However, these issues have improved drastically and I find myself still living here three years later. For starters, they have cleaned up their management staff. One person in the office, who was completely unpleasant, left the job and since then, I have had nothing but pleasant experiences with the office staff. Friendly, professional, and responsible. Kudos for the improvement! Theft has still been a problem, although not frequently. It seems to happen in spurts - 2 or three incidences within a 2 week period, then nothing for six months. The apartments seem to be a target as they are right off the freeway and in close proximity of very wealthy residents. I do not feel safe going to my car at night and refuse to go to my mailbox (where an armed robbery occured) at night. In addition, I had a man come to my door one night and try to open it. He was gently turning the doorknob to see if it was open - who knows what would have happened if it was. I yelled and he ran off. Still, pretty unsettling. There is also a lot of rust in the water. Don't drink it! Rust stains form all over the shower(including the shower nozzle). The water pipes and cooling system (AC) are old and rusty. Open the cooling system...its ancient! But, its an old building, so I guess that comes with the territory. You really can't beat all untilities paid. Great price and location, quiet community - not bad! I have lived all over the place and this is the longest I have lived in an apartment. Overall, I am happy and will not move until I need a bigger place or can no longer afford the rent :P Initial Review: I have been at this apartment for over a year and I have finally decided to move. The leasing agent is a CON-ARTIST and held back discussion of pet deposits and such until AFTER I signed the lease. Furthermore, she rented an apartment to me that looks NOTHING like the layout she showed me. She tried to start my lease one day earlier than planned AND charge me for that extra day. The architecture at this place is atrocious. In my bedroom, I have three closets. Three closets?!?!?!?!? Why not just have one big closet? My bedroom has 4 ugly doors in it. And moving my couch into the place was a nightmare with all the woodem beams everywhere and the wall near the doorway that restricted entry of anything bigger than a person. Theft has been a huge problem. I moved here from California and when I was in Cali, I lived in some really bad neighborhoods. But nothing compares to the insecure feeling I get at this place. I rarely check my mail because I am scared to walk around the complex after dark. There have been 2 armed robberies that I know of since I have been there. During one day, there was a heat wave and the temperature was above 100 degrees. The maintenance staff was to replace my a/c filter and after doing this, they turned the a/c off for whatever reason. I came home at 7pm (when I get off work) to an apartment that felt like a sauna. My cats were sprawled on the floor and looked miserable. I was furious and called the office, chewed them out on the voice mail. This was totally inconsiderate. And then there is the leasing office...I would have to agree that these people are so rude. They belittle me and patronize me as if I am a child and I am 28! I have bad credit so I had to co-sign with my mother and somehow that gives them the right to treat me like a spoiled brat who gets her mommy to pay for everything. I don't think so. Anyway, I am just trying to find the property manager to bring this to their attention. This is not the way to treat residents.

    Review 68 out of 93

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    Fox Hall

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