Haven Apartments at Eldridge
#2,702 #55 #400

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Haven Apartments at Eldridge

13115 Whittington Dr., Houston, TX 77077
(652 Reviews & Surveys)
$1,150 - $2,066/mo
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Floor Plans & Pricing

1 Bedroom

Enclave

1 Bed, 1 Bath | 670 sq. ft.

$1,150

5 Available Units

See Floor Plan Details

Barker

1 Bed, 1 Bath | 579 sq. ft.

$1,210

1 Available Unit

See Floor Plan Details

Cypress

1 Bed, 1 Bath | 665 sq. ft.

$1,208

See Floor Plan Details

2 Bedrooms

Foxgate

2 Beds, 1 Bath | 938 sq. ft.

$1,413

3 Available Units

See Floor Plan Details

Parkway

2 Beds, 2 Baths | 1,165 sq. ft.

$1,648

3 Available Units

See Floor Plan Details

Eldridge

2 Beds, 2 Baths | 1,117 sq. ft.

$1,503

2 Available Units

See Floor Plan Details

3 Bedrooms

Kirkwood

3 Beds, 2 Baths | 1,398 sq. ft.

$2,066

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A-

Review Ratings

Noise

4.1

Grounds

4.3

Safety

4.1

Office Staff

4.0

Maintenance

4.3

Neighborhood

4.6

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

31

Manager’s Review Engagement

A

Percentage of reviews responded to

93.55%

Manager’s Review Reply Time

B

Average time to respond to reviews

14.03 days

View Community Timeline
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Haven Apartments at Eldridge Reviews

(256)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1203368

Verified Resident 2023 - 2024

3/28/2024

After 6 months of living here everything has been great. Would definitely recommend the complex. Its quiet for the most part and its really nice community living. Service is prompt and the apartments are nice.

    Review Author Icon

    Resident 1226868

    Verified Resident 2023 - 2024

    2/15/2024

    My experience is good living but some charges are not water me 42 USD bill for three days when i moved. I have to struggle a lot for entering my wife name in contract after moving in.

      Manager

      3/9/2024

      Haven Apartments at Eldridge
      While we are certainly pleased to know you have had mostly a good experience with us, we are always willing to discuss any questions or concerns you have over fees and leasing terms. At your convenience, please come by the office or email us at Haven-pm@pegasusresidential.com. We hope to see you soon.
      Review Author Icon

      Resident 1225651

      Verified Resident 2024

      2/11/2024

      Horrible experience. No communication from staff regarding maintenance requests and noise complaints. Very unprofessional about responding to residents. It is unacceptable to not be able to get responses.

        Manager

        2/16/2024

        Haven Apartments at Eldridge
        Thank you for bringing this to our attention. We know how important it is to be able to reach our team when you have a concern. Our sincerest apologies if you have experienced any delays. For assistance, please email us at communications@pegasusresidential.com. We hope to connect with you soon.
        Review Author Icon

        Resident 1210102

        Verified ProspectVisited 2023

        12/19/2023

        These are very nice apartments, I had a great tour. I love these apartments and can't wait to move in. The place was spacious but I thought it was weird how the non upgraded apartments only meant that the cabinets weren't white

          Manager

          12/22/2023

          Haven Apartments at Eldridge
          We appreciate the time you took to visit our community! It is heartening to hear that you had a great tour. If you have any questions about our homes or the leasing process, please feel welcome to call or visit our office.
          Review Author Icon

          Resident 1210074

          Verified Resident 2022 - 2023

          12/19/2023

          Haven at Eldridge has saved my family. The help, compassion, and the genuineness is unmatched. Sometimes it's hard finding a place that feels like HOME. Not at the Haven of Eldridge. My journey started with Tiffany and she was a God-sent. She did her… See More >
            Manager

            12/22/2023

            Haven Apartments at Eldridge
            This means everything to us! Thank you for sharing your happiness with our community and team. We love that you have enjoyed both of your homes with us and that your garage is just what you need. Thank you for the kind note about Tiffany. We look forward to continuing our relationship with you.

            Updated Review

            Review Author Icon

            Resident 1044901

            Verified Resident 2022 - 2023

            12/19/2023

            maintenance needs to do a better job with the trash around the community and trash bins. Trash has been scattered all over the trash bin area. Looks sloppy and maintenance needs to pressure wash bldg 6 I am in. Looks bad in the walk… See More >
              Manager

              12/26/2023

              Haven Apartments at Eldridge
              We strive to provide our residents with a clean, well-maintained community, and we deeply regret if you have noticed a recent lapse in upkeep. Our maintenance team has been alerted and will look into the situation shortly. If there is anything else you wish to share, please contact us at Haven-pm@pegasusresidential.com.
              Review Author Icon

              Resident 1208593

              Verified Resident 2023

              12/14/2023

              My experience was great. Geraloyn, Jose, and Leslie were nice and very welcoming. The apartment was nice and the leasing office was very clean and fresh. They even had snacks to offer during the tour! Overall a great experience. Definitely will recommend to my family!

                Manager

                12/18/2023

                Haven Apartments at Eldridge
                We love hearing about your 5-star leasing experience and how impressed you were with Geraloyn, Jose, and Leslie! Your recommendation is such an honor, and thank you for the 5-star review.
                Review Author Icon

                Resident 1204249

                Verified Resident 2023

                12/2/2023

                Very nice apartment, I got the upgraded apartment and I'm glad I did. It's a big seller that i have my own washer dryer. Very spacious and I love the natural lighting from where i am. The amenities are very nice too with the gym… See More >
                  Manager

                  12/4/2023

                  Haven Apartments at Eldridge
                  It is great to hear how much you enjoy your well-appointed, spacious home and our excellent amenities. If you ever have a question or concerns, please stop by the office or email us at Haven-pm@pegasusresidential.com for assistance. Thank you!
                  Review Author Icon

                  Resident 1198866

                  Verified Resident 2023

                  11/12/2023

                  They started off pretty poorly but as they have shifted hands in the front office it's been a complete 180. I have no complaints. My phone calls get answered now and they are prompt in resolving any issues. I intend to renew if prices stay… See More >
                    Manager

                    11/15/2023

                    Haven Apartments at Eldridge
                    We are overjoyed that our new leadership team has received your approval. Please know that we are here to continue to provide exceptional service for you as long as you are with us. Thank you for the opportunity to help you.
                    Review Author Icon

                    Resident 1192773

                    Verified ProspectVisited 2023

                    10/24/2023

                    Very nice community located in a known area. Very helpful staff and personnel. Hope our living experience in this property will keep us here for a while. Looking forward to an experience that will be pleasant for my family.

                      Manager

                      10/28/2023

                      Haven Apartments at Eldridge
                      Thank you for considering our community in your search for a home. It is great to know our team has been so helpful and how excited you are to join us! If you have any questions or need more information, please email us at Haven-pm@pegasusresidential.com.
                      Review Author Icon

                      Resident 1187836

                      Verified Resident 2023

                      10/7/2023

                      My experience have been patetic and fustrated. I thought this complex every area was working good, but it does not. I feel cheated. Nothing is true before to get the leasing. I need to be heard and my issues problems in the apartment being resolve and soon as… See More >
                        Manager

                        10/13/2023

                        Haven Apartments at Eldridge
                        Our team appreciates the opportunity to read your perspective. We want our residents to feel respected and heard, and we understand that you have some concerns with our community. We always want to help, so please email us at Haven-pm@pegasusresidential.com when you can. We are here for you!
                        Review Author Icon

                        Resident 1180131

                        Verified Resident 2023

                        9/12/2023

                        Excelent, the pool area is very nice and clean. The place is very quiet and nice. There is a park near y school. All the areas look really clean and it's any problem to find a place at parking near my apartment.

                          Manager

                          9/16/2023

                          Haven Apartments at Eldridge
                          Thank you for acknowledging our clean amenities, peaceful community, and ample parking. We are grateful for the 5-star review!

                          Updated Review

                          Review Author Icon

                          Resident 1113288

                          Verified Resident 2023

                          9/5/2023

                          Excelente servicio por parte del staff de mantenimiento todo qued? limpio luego del servicio. Respondieron a mi solicitud en tiempo breve. estoy muy satisfecha por todo ???????????????????????????..?.

                            Manager

                            9/9/2023

                            Haven Apartments at Eldridge
                            Muchas gracias por la evaluación positiva de nuestro equipo de mantenimiento y su servicio rápido y profesional. ¡Esperamos compartir sus elogios!
                            Review Author Icon

                            Resident 1177330

                            Verified Resident 2023

                            9/5/2023

                            I have lived here for 2 years with no complaints until now. Where do I begin?.our new apartment was supposed to be ready the 19th. 12 hours before the move, we got a call saying it wasn't ready. The apartment wasn't ready for another week.… See More >
                              Manager

                              9/12/2023

                              Haven Apartments at Eldridge
                              We appreciate your feedback and want to do all we can to restore your confidence in our community. Having our homes ready for move-in is always a priority, and we apologize if this wasn't the case for you. We are also concerned about your comments about our team and would like to speak with you to learn more. At your convenience, please email us at communications@pegasusresidential.com for assistance. Thank you.

                              Updated Review

                              Review Author Icon

                              Resident 990436

                              Verified Resident 2019 - 2023

                              8/20/2023

                              Los apartamento son tranquilo no ah? problemas entre vecinos , cada quien respeta sus espacio , respeta los espacio de los estacionamientos cumplen las normas , ?l ?rea de la piscina es bien y agradable

                                Manager

                                8/24/2023

                                Haven Apartments at Eldridge
                                Gracias por compartir esto con nosotros. Nos complace saber cuánto disfruta del ambiente amistoso y tranquilo de nuestro complejo. ¡Apreciamos la reseña positiva!
                                Review Author Icon

                                Resident 1167270

                                Verified Resident 2023

                                8/6/2023

                                I've never really had any issues at the Haven at Eldridge. I've been comfortable here since I moved in. I only had two requests that were very tiny issues such as a new filter for my fridge and a new lightbulb. It was done no… See More >
                                  Manager

                                  8/10/2023

                                  Haven Apartments at Eldridge
                                  Your comfort is our priority, and we are so pleased to know it has been achieved! Our friendly and responsive team is always here for you, so please continue to let us know if ever need our help.
                                  Review Author Icon

                                  Resident 1164850

                                  Verified Resident 2017 - 2023

                                  7/30/2023

                                  Living space is neat and comfortable. People at the front are kind and helpful. The community around is excellent. Stores are conveniently close. The outside of the apartment building is cut nicely. Great place to live

                                    Manager

                                    8/3/2023

                                    Haven Apartments at Eldridge
                                    Our team is happy to hear that you enjoy so many aspects of your home with us! Thank you for taking the time to highlight the comfortable living environment, friendly service, and convenient location that our wonderful community has to offer.

                                    Updated Review

                                    Review Author Icon

                                    Resident 1151615

                                    Verified Resident 2023

                                    7/26/2023

                                    I have a wonderful experience I love this apartment also I have Good experience with staff and great experience anyway I don't regret that I move into this apartment then I will like to spend more years

                                      Manager

                                      7/29/2023

                                      Haven Apartments at Eldridge
                                      It is heartening to hear that your living experience has been wonderful! Thank you so much for your 5-star review.

                                      Updated Review

                                      Review Author Icon

                                      Resident 781785

                                      Verified Resident 2020 - 2023

                                      7/11/2023

                                      Haven at Eldridge is a beautiful and safe place to call home. Close to all amenities. I have been here since 2020 and not for once has anyone complained of theft. Beautiful pool. The maintenance team are the ones i love the most, very friendly.… See More >
                                      Manager

                                      7/15/2023

                                      Haven Apartments at Eldridge
                                      Thank you so much for the delightful feedback. We are happy to hear you enjoy our amenities and maintenance team and have such peace of mind while living in our community. We appreciate you too!
                                      Review Author Icon

                                      Resident 1158737

                                      Verified Resident 2023

                                      7/11/2023

                                      Tiffany was very helpful. During my move in it was lot of different issues going on with other residents & their apartment. But she managed to get everyone take care of & help me with my move in. There was some issue with my move… See More >
                                        Manager

                                        7/15/2023

                                        Haven Apartments at Eldridge
                                        Welcome to the community! Thank you for sharing such positive feedback about Tiffany and her dedication to the needs of our residents. If there is anything we can do for you as you settle in, please come by the office or email us at Haven-pm@pegasusresidential.com.
                                        Review Author Icon

                                        Resident 1157937

                                        Verified Resident 2022 - 2023

                                        7/9/2023

                                        Excelentes y confortables apartamentos, agradable ambiente para quien quiere trabquilidad, personal calificado para la atencion en caso de cualquier informacion, muy responsables para la atencion de cualquier problema que se presenta, recomendados 100%,

                                          Manager

                                          7/13/2023

                                          Haven Apartments at Eldridge
                                          Muchas gracias por su recomendación de nuestro atento equipo y pacífico complejo. ¡Esperamos poder compartir sus amables palabras con ellos!
                                          Review Author Icon

                                          Resident 1157124

                                          Verified Resident 2023

                                          7/7/2023

                                          It's a very nice community. They need more people in the office. They are bad about returning calls & responding to emails in a timely manner. So far I like living here. It's quiet and I feel safe. I would recommend the apartments.

                                            Manager

                                            7/11/2023

                                            Haven Apartments at Eldridge
                                            We love having you in our community! It is a joy to hear our peaceful community has been a good fit for you. We are always eager to hear from our residents, so please do not hesitate to stop by our office or give us a call if you need anything.
                                            Review Author Icon

                                            Resident 1155669

                                            Verified Resident 2020 - 2023

                                            7/2/2023

                                            Actualmente est? mejorando porque hace unos meses atr?s se ve?a todo desatendido y deteriorado, el personal de mantenimiento William y Marcelino son muy amables y trabajadores, como recomendaci?n les dir?a que deben mejorar la seguridad en las instalaciones

                                              Manager

                                              7/6/2023

                                              Haven Apartments at Eldridge
                                              Siempre es un placer saber que nuestro equipo ha causado una gran impresión. William y Marcelino sin duda apreciarán su reconocimiento. ¡Gracias por compartir sus pensamientos sobre cómo podemos continuar mejorando nuestro complejo!
                                              Review Author Icon

                                              Resident 1154961

                                              Verified Resident 2023

                                              6/29/2023

                                              We relocated from California since we been out here everything has been grate we love our place it very nice and peaceful, in a great neighborhood very close to stores and gas stations, just need to get use to the heat lol

                                                Manager

                                                7/4/2023

                                                Haven Apartments at Eldridge
                                                Welcome to the community! We love hearing how great things are going and how much you enjoy our location. If there is anything we can do to ease your transition, please be sure to let us know. Thank you for the five stars!
                                                Review Author Icon

                                                Resident 1152068

                                                Verified Resident 2023

                                                6/20/2023

                                                Es linda la comunidad. Pero el personal de oficina no te atiende nunca logras comunicarte, solo tifany te ayuda, el resto ni te mira deben mejorar esto y sobre todo sus procesos al momento de tomar el apartamento

                                                  Manager

                                                  6/22/2023

                                                  Haven Apartments at Eldridge
                                                  Hola, ¡gracias por hacernos saber que Tifany te ha sido útil! Queremos asegurarnos de que se sienta bien atendido por todo nuestro equipo, así que envíenos un correo electrónico a communications@pegasusresidential.com cuando tenga tiempo. ¡Gracias de antemano!

                                                  Features & Amenities

                                                  Pets
                                                  • Dogs Allowed
                                                    Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                  • Cats Allowed
                                                    Rent: $20. Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
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                                                  Other
                                                  • BBQ Grills
                                                  • BBQ and Picnic Area
                                                  • Business Center
                                                  • Clubhouse
                                                  • Electronic Payments Accepted
                                                  • Fire Alarm and Sprinkler Systems
                                                  • Fitness Center
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Online Payments Accepted
                                                  • Online Payments Accepted and Resident Portal
                                                  • Online Resident Services
                                                  • Pet-Friendly Community
                                                  • Smoke Free Community
                                                  • Stainless Steel Appliances
                                                  • Valet Trash Service
                                                  • e-Payments
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                                                  Leasing

                                                  The Energy Corridor District has rewritten the book on desirable West Houston living. Elegantly penning together business and pleasure, Haven at Eldridge plays a prominent role within this script, offering notable one, two, and three bedroom apartment homes. Freshly finished with a contemporary energy throughout, Haven at Eldridge turns a page toward a heightened level of style and access. From the stainless steel appliances to the lofty nine-foot ceilings, simply reading through the extensive catalog of upgrades isn t enough. Haven at Eldridge brings a sense of exuberance to Houston s Energy Corridor that you have to experience to fully comprehend. If you wish to write a shorter commute and more luxurious lifestyle into your next chapter, then Haven at Eldridge is the perfect setting to consider. Pencil in a visit to this brand new community at your earliest convenience.
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                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Pegasus Residential

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                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q: Can you hear your neighbors?
                                                  Anonymous
                                                  Answered on: 04/25/2018
                                                  A: YES AT ALL TIMES AT NIGHT. MY NEIGHBORS ARE WAKING ME UP AT 2AM every time they have sex. ALSO DOGS BARK ALL THE TIMES. WALLS ARE THIN, YOU CAN HEAR EVERYONE'S CONVERSATION.

                                                  Frequently Asked

                                                  Based on 652 number of votes by renters, Haven Apartments at Eldridge is currently rated 4.3 out of 5 stars.
                                                  Haven Apartments at Eldridge is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                  Haven Apartments at Eldridge is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                  Haven Apartments at Eldridge is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                  Haven Apartments at Eldridge is rated 4.1/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                  Haven Apartments at Eldridge is rated 4.6/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                  Haven Apartments at Eldridge is rated 4/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                  Managers have responded to 93.5484% of their community reviews in the past year.
                                                  Managers have replied within 14.03 days to their community reviews in the past year.
                                                  Pegasus Residential
                                                  Dogs Allowed
                                                  Rent: $20
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  Cats Allowed
                                                  Rent: $20
                                                  Restrictions: There is a limit of two pets per apartment and pets are limited by breed. A minimum pet fee of $300 per pet is due upon move in payable online or via and eMoney order. Monthly pet rent is $20 which must be paid with full rent payment using the resident online portal or eMoney order. These requirements do not apply to service/assistive animals.
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths

                                                  Contact Property

                                                  Haven Apartments at Eldridge

                                                  March 2024

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                                                  Haven Apartments at Eldridge is a 579 - 1,398 sq. ft. apartment in Houston in zip code 77077. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,150. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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