Review History for rvfernan

Grandea Bellfort


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rvfernan

Resident ā€¢ 2011 - 2014

3/24/2015

Milan Apartments have gone down hill. The management is horrible. I lived there for 3 years and during that time my air conditioner leaked three times causing my carpet to smellband have a ripple effect. Once I decided to move out early, I wanted to leave in good terms so I pages $1,500 plus two more months of rent. When they found out that I was leaving they started adding all these extra fees. They said I had pay over $200.00 to replace the carpet that was damaged due to their broken AC system and they mentioned that I cut the carpet. There is no way on earth I could slit a cut on a carpet, and why would I do that? That just didn't make any sense. On top of that, I had a relative move in and they promised to give me a referral reward but when I asked for it Veronica (rude and unprofessional lady) said I had to ask for it within 30 days of move in. I asked her to show me where does that state that on paper. She took like 15 minutes trying to find something that stated that but never did, she was lying! Another thing they will come in to your apartment with out even leaving a notice. One evening I came into my apartment, mind you I lived alone. I noticed a dirty rag and a large flash light on my counter. I immediately thought someone had broken into my apartment. So I run out, and call my mom. It was late so there wasn't security around so I just left my apartment that evening. The next day I bring the items to the office and told them what happened. They were like"oh, yeah that's our maintenance guy's tools" I was like "OK? Why didn't anyone tell me anything?" All she said was sorry! They just don't care, once you sign that lease you are obligated to them, and if you break it they will try to make your life hell. Especially, that rude/unprofessional lady Veronica I mentioned earlier.
    Manager

    7/1/2015

    Grandea Bellfort
    Thank you for taking the time to provides us with your feedback. I am sorry to hear we fell short of your expectations. Please contact the office and ask to speak directly to the property manager.

    Review 203 out of 229

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    Grandea Bellfort

    March 2024

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