Review History for laroz

Park at North Vista


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laroz

Resident 2014

10/15/2014

I went to these apartments as an applicant. I gave my deposit and application fee on Oct.8 2014. On Oct 11. I went to the apartment to turn in some information. I was assured by Julia that my file would be completed. I was called on Oct 13 by Jill stating that I was not approved, then she assured me I would be approved. On Oct 15 they still have my file and no approval .I asked them to just give my deposit back and I will look in for another residence. Julia stated I couldn't get my deposit back unless I was denied. They are very unprofessional. There is no communication among staff. No one knows what going on, on any given day. They only tell you what you want to hear and no action behind it. I will never recommend this property to anyone.I am still awaiting a call back from there corporate office as I type this review.so sad!!!
    Manager

    5/28/2015

    Park at North Vista
    Thank you for taking the time to provide feedback on our community Park at North Vista. Our team is always looking for ways to improve the overall experience including the application process, so your feedback is greatly appreciated. We strive to provide the best possible customer service to everyone and we encourage you to reach out to our leasing office to discuss any concerns you have in more depth. Thank you again for taking the time to share your experience.

    Review 14 out of 46

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    Park at North Vista

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