Stone Canyon Apartments
#16,983 #474 #2,890

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Stone Canyon Apartments

10919 West Road, Houston, TX 77064
(77 Reviews)
$1,220 - $2,230/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 658 sq. ft.

$1,220 - $1,765

3 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 767 sq. ft.

$1,280 - $1,790

3 Available Units

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 980 sq. ft.

$1,440 - $2,192

3 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,027 sq. ft.

$1,450 - $2,203

3 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,082 sq. ft.

$1,475 - $2,230

3 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D-
D-

Renter Ratings

C-

Review Ratings

Noise

3.0

Grounds

3.0

Safety

1.0

Office Staff

1.0

Maintenance

2.0

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Stone Canyon Apartments Reviews

(77)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospective ā€¢ Visited 2023

12/4/2023

Lacking in customer service

We arrived on time for our appointment for a property tour, aside from an email stating our appointment was set and someone will followup. We never heard from anyone or were given the courtesy of a call explaining the tardiness of the Leasing agent. However,ā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2008 - 2021

    4/27/2021

    I have been a resident at Stone Canyon for over 12 years. The location is convenient to shopping, restaurants, Hwy 290 and Beltway 8. The size of the complex is smaller than some in the area, but that means that managers can get to knowā€¦Ā See More >
      Manager

      5/5/2021

      Stone Canyon Apartments
      Thank you for the wonderful review and for taking the time to share your feedback. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. Thank you again, your words are truly appreciated. Best Regards, The Stone Canyon Apartments Team
      Review Author Icon

      DJohnson3

      Resident ā€¢ 2020

      12/7/2020

      From the moment that I viewed this property with Brandy, I felt "Welcomed"! I took full advantage of all the amenities & embraced the peace & comfort from a day to day basis! New Management & things are still the same, very patient & professional!!ā€¦Ā See More >
        Manager

        2/12/2021

        Stone Canyon Apartments
        Thank you for the wonderful review and for taking the time to share your feedback. Our priority is resident and guest happiness and we are thrilled that we met that mark! Kind folks like you make our job a pleasure. Thank you again, your words are truly appreciated. Best Regards, The Stone Canyon Team
        Review Author Icon

        Christianbritain95

        Resident ā€¢ 2017 - 2018

        12/26/2018

        Lived here for a full 12 month lease. Paid on time each month. No problems with parking. A+ Maintenance is great. They fixed everything within 24 hours. If they couldn't fix it, they replaced it. A+ Unit is okay. Looks nice. No insects. C Amenitiesā€¦Ā See More >
          Manager

          2/9/2019

          Stone Canyon Apartments
          All of our residents are important and we are sincerely sorry that you have experienced a problem. We encourage our residents who are moving out to do a walk through with one of the office staff in order to give you an opportunity to correct anything that is wrong. We also send you three letters in a 30 day period from the move out date mailed to the forwarding address you provide to the office, before sending to the Collection Agency. Unfortunately we were not informed of your new address and the letters were sent to your previous address at Stone Canyon. As of to day none of the letters were sent back to the office as undeliverable. You can contact the management team directly at manager@stonecanyonapts.com
          Review Author Icon

          Jean Anne_H

          Resident ā€¢ 2018

          11/9/2018

          I have lived here almost a year and this place is awesome. I absolutely love my apartment! The staff are amazing and always go above and beyond. The maintenance team could not be better and any request is taken care of ASAP!! I cannot waitā€¦Ā See More >
            Manager

            2/13/2019

            Stone Canyon Apartments
            Jean Anne thank you so much for your kind words. Resident satisfaction is very important to us so your review made our day!!! Please let us know if there is anything we can do to help you continue to enjoy your home please contact me at manager@stonecanyonapts.com.
            Review Author Icon

            anonymous

            Resident ā€¢ 2016 - 2018

            5/28/2018

            Consider this information before you sign a contract here, 1. The management team is incompetence. 2. The unit is getting old and not maintained well. 3. Deceptive billing a. There are two trash reimbursement fee of $26 and random fee from $1 to $3 b.ā€¦Ā See More >
              Manager

              6/1/2018

              Stone Canyon Apartments
              Thank you for leaving us a review. I do wish it could be higher, and I encourage you to talk to your staff - they can go over all of the fees related to your apartment and they will also be on your ledger. Let us know if there is something specific you need done in your apartment.
              Review Author Icon

              anonymous

              prospective ā€¢ Visited 2018

              5/15/2018

              I do believe there are staff members who use people to write these reviews, because they want to look "good" at there "Job". It seems that the residents are right about the place, because they are thee one who lives everyday. Please Help the residentsā€¦Ā See More >
                Manager

                5/15/2018

                Stone Canyon Apartments
                We assure you that all of the property reviews are valid, and we preserve the integrity of our online ratings. We would never discredit those that submit a rating. Thank you for your submission.
                Review Author Icon

                Holly_W401

                prospective ā€¢ Visited 2018

                5/2/2018

                The staff was very helpful , the neighborhood very quiet a great place to raise you kid , area is always clean , maintenance always comes on time when you need them and gets the work done i love this apartment and staff

                  Manager

                  5/2/2018

                  Stone Canyon Apartments
                  Hi Holly! Thank you for taking the time to leave such a great 5-star review. We are so happy you are enjoying our amazing maintenance team and your home at Stone Canyon. Let us know if there is anything we can do to make life better for you.
                  Review Author Icon

                  bmd2020

                  prospective ā€¢ Visited 2018

                  4/28/2018

                  I was looking around for a apartment as I plan on moving back to Houston later this year and out of all the locations I browsed Stone Canyon had the most profesonal and helpful staff. This will definetly be at the top of my listā€¦Ā See More >
                    Manager

                    4/30/2018

                    Stone Canyon Apartments
                    We're so happy that you chose to check out Stone Canyon and even happier to have the opportunity to welcome you back to Houston in a few months! We can't wait to have you with us and know that you'll love life at Stone Canyon!
                    Review Author Icon

                    Sierra_T

                    prospective ā€¢ Visited 2018

                    4/27/2018

                    Me and my family have been looking for a very beautiful apartment complex and quiet. Its price is very reasonable. My kids find it very nice and would love to live there near future. I'm very excited cant wait!ā€¦Ā See More >
                      Manager

                      4/27/2018

                      Stone Canyon Apartments
                      Sierra, we can't wait to have you and your family here with us!
                      Review Author Icon

                      Jwalker23

                      Resident ā€¢ 2016 - 2017

                      4/26/2018

                      I love this apartments because they're really nice and clean. I don't cook much but the kitchen I loved it they also have an outdoor grill. I can't complain about this apartments I would totally recommend anyone to live there.ā€¦Ā See More >
                        Manager

                        4/27/2018

                        Stone Canyon Apartments
                        Mr. Walker, thank you so much for taking the time to leave us a great 5-star review! We're so happy that you're enjoying life at Stone Canyon!
                        Review Author Icon

                        Gaby_R239

                        prospective ā€¢ Visited 2018

                        4/26/2018

                        the apartments are pretty and the staff is very helpful, I am definitely considering the place, I would say the people who work there definitely make it great. it seems like a truly great place to live

                          Manager

                          4/27/2018

                          Stone Canyon Apartments
                          Gaby, thank you for your 5-star review! We can't wait to have you here with us! We know you'll love life at Stone Canyon!
                          Review Author Icon

                          cufuk@uemail99.com

                          Resident ā€¢ 2010 - 2018

                          4/3/2018

                          used to be great under previous management... not any more. this is my last year here... used to be great under previous management... not any more. this is my last year here... used to be great under previous management... not any more. this is myā€¦Ā See More >
                            Manager

                            5/2/2018

                            Stone Canyon Apartments
                            Thank you for leaving a review, although we wish it could have been higher. We are sorry this will be your last year with us. We wish you well.
                            Review Author Icon

                            houstonastrosfan101

                            Resident ā€¢ 2017 - 2018

                            3/30/2018

                            Scanning through the reviews it is easy to tell which ones were posted by management. Good companies have good reviews. Stone Canyon doesn't. Sold a couple years ago, this complex got new management who appear to spend more time posting fake reviews and smoking insteadā€¦Ā See More >
                              Manager

                              5/2/2018

                              Stone Canyon Apartments
                              Thank you for your response. We do appreciate your input and value your concerns. We cannot and do not accept any SNAP or EBT or Section 8 housing. Stone Canyon is not on that program and anyone that meets our rental criteria is more than welcome to reside at Stone Canyon.We work hard to earn our positive reviews, and please be assured no reviews are written by our staff. Please contact the staff to report any noise violations.
                              Review Author Icon

                              USAUSA 123

                              Resident ā€¢ 2013 - 2017

                              3/10/2017

                              I do not recommend this complex. New management has ruined a beautiful place to live. What a shame. Complaints fall on deaf ears. It's become like all the other unsafe, ugly places on West Road. 1- The lovely foliage making the pool area look likeā€¦Ā See More >
                                Manager

                                5/2/2018

                                Stone Canyon Apartments
                                Thank you for your response. We do appreciate your input and value your concerns. We cannot and do not accept any SNAP or EBT or Section 8 housing. Stone Canyon is not on that program and anyone that meets our rental criteria is more than welcome to reside at Stone Canyon.We work hard to earn our positive reviews, and please be assured no reviews are written by our staff. Please contact the staff to report any noise violations. I understand being upset about the lush pool area, but, unfortunately, it was necessary after the hurricane and the freeze snaps to cut back everything that had perished in order for it to come back lush as before. We hope to see vibrant landscaping this summer.
                                Review Author Icon

                                Topper_O

                                Resident ā€¢ 2016 - 2017

                                2/28/2017

                                My wife and I have lived at Stone Canyon Apartments for over a year now, and we are glad to be moving out in the near future. Stone Canyon Apartments, is a clear example of the problems that happen when a successful apartment community isā€¦Ā See More >
                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2016

                                  12/17/2016

                                  Unfortunate our situation has changed but this community had us at "Hello" the young lady Alexandra was unlike any other leasing agent we've came across. Above and be on individual. Professional in every way. Extremely inviting from the moment she welcomed us at the doorā€¦Ā See More >
                                    Manager

                                    3/9/2017

                                    Stone Canyon Apartments
                                    Thank you so much for your kind words! We would've loved the opportunity to deliver excellent customer service to you for the tenure of your lease, but certainly understand that situations can change. If you're ever in the market for another apartment or find that your situation changes again, we'd love to have you at Stone Canyon!
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2016

                                    8/20/2016

                                    Just moved in and the whole process was handled with such professionalism. I've never felt more welcomed and even though the apartment is older than I am used to - it was CLEAN, and so well kept. A great experience so far.ā€¦Ā See More >
                                      Manager

                                      8/22/2016

                                      Stone Canyon Apartments
                                      Thank you so much for taking the time to write this review - it means a great deal to us to know that we are meeting/exceeding your expectations. Please let us know if there is anything else we can do for you, and welcome home!
                                      Review Author Icon

                                      Nohills

                                      Resident ā€¢ 2013 - 2016

                                      5/7/2016

                                      I have looked at other complexes in the area since I work nearby, and they just don't compare. Manager is always extremely friendly, and the whole staff really seem to love their jobs. It's always clean, and they fix things right away. They even wateredā€¦Ā See More >
                                        Manager

                                        5/25/2016

                                        Stone Canyon Apartments
                                        It means a great deal to us to that you enjoy your stay at Stone Canyon. We appreciate your feedback very much very much!
                                        Review Author Icon

                                        iheartroman

                                        prospective ā€¢ Visited 2016

                                        3/17/2016

                                        I'm currently out of state on maternity leave and I'm researching apartments for my return and will lease sight unseen so I'm very nervous. I called and spoke with Misty. I explained the situation and she really put me at ease. I had tons ofā€¦Ā See More >
                                          Manager

                                          3/22/2016

                                          Stone Canyon Apartments
                                          Your comments are greatly appreciated. We know that moving is very stressful, and even more so over great distances. Please let us know how we can assist you further.
                                          Review Author Icon

                                          bkresident

                                          Resident ā€¢ 2015 - 2016

                                          3/9/2016

                                          Great Management, Great Price, Great Place!! Misty and her team are the best I have ever dealt with. Like others below, she won me over in the first 2 minutes of meeting her. Such a sweetheart. Once I signed the lease, everything continued to beā€¦Ā See More >
                                            Manager

                                            3/9/2016

                                            Stone Canyon Apartments
                                            Thank you so much. We wish you the best!
                                            Review Author Icon

                                            skharrell

                                            Resident ā€¢ 2016

                                            3/4/2016

                                            I have been a resident for less than 1 month and I have been pleased with the professionalism that the manager Misty and her staff have shown my husband and I. When I arrived to view an apartment she won me over in the firstā€¦Ā See More >
                                              Manager

                                              3/9/2016

                                              Stone Canyon Apartments
                                              We know you have a lot of choices when it comes to deciding where to make your home. We are grateful that you put your faith in us, and we will do everything we can to make your stay a pleasant experience.
                                              Review Author Icon

                                              sharjeel1976

                                              Resident ā€¢ 2015

                                              12/31/2015

                                              I would like to mention here about the Management Office staff of Stone Canyon Apartments. I would start with Ms. APRIL, who guided us about the apartment and help us to choose one of the best available option. She is one of the best inā€¦Ā See More >
                                                Manager

                                                2/10/2016

                                                Stone Canyon Apartments
                                                Thank you so much for taking the time to write such a nice review. It means a great deal to us. Please let us know if you need anything, and thank you again for choosing to make your home here with us.
                                                Review Author Icon

                                                nasa1

                                                Resident ā€¢ 2012 - 2017

                                                1/8/2017

                                                New management is creating chaos. No more online rent payments. No more instant maintenance requests. Most concerning is the quality of residents they are allowing to rent here. Have the criminal background checks stopped? We pay a premium price to live here andā€¦Ā See More >
                                                  Manager

                                                  2/10/2016

                                                  Stone Canyon Apartments
                                                  After careful review of our records, we were unable to locate a record of your visit. As the Regional Manager, I would like to speak with you to obtain more information. Please call my office at 281.493.2112
                                                  Review Author Icon

                                                  dal832

                                                  Resident ā€¢ 2010 - 2015

                                                  11/18/2015

                                                  I lived at Stone Canyon for more than 5 years (2010-2015) and I have to say I would of lived there till I died if I would of not bought a house. Management had changed about a year ago and I was worried about thingsā€¦Ā See More >
                                                    Manager

                                                    2/10/2016

                                                    Stone Canyon Apartments
                                                    Thank you so much for the kind words. We hope you are enjoying your new home, and we wish you the best.

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $25. Restrictions: Breed Restrictions- Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.. Pet Limit: 2. Comments: Pet Fee $400.00 (one time fee; non-refundable)
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                                                    • Cats Allowed
                                                      Fee: $400. Rent: $25. Restrictions: Breed Restrictions- Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.. Pet Limit: 2. Comments: Pet Fee $400.00 (one time fee; non-refundable)
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                                                    Other
                                                    • Built-in Bookcases
                                                    • Business Center
                                                    • Ceiling Fan
                                                    • Crown Molding
                                                    • Drive-thru Mail Center
                                                    • Faux Wood Floors
                                                    • Fireplace
                                                    • Fitness Center
                                                    • Monitored Alarm Systems Available
                                                    • Outdoor Kitchen and Grill Area
                                                    • Private Balcony/Patio
                                                    • Spacious Closet
                                                    • Stainless Steel Appliances
                                                    • Sunrooms
                                                    • Swimming Pool and Spa
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                                                    Leasing

                                                    Come experience true luxury at Stone Canyon Apartments in Houston, TX. At Stone Canyon, you'll enjoy unsurpassed customer service by an award-winning staff, meticulously maintained grounds, and easy access to the best of Northwest Houston. Come home and curl up in front of your fireplace or have a cocktail on your balcony in your new one or two bedroom apartment home. Live your way with our top quality amenities such as our resort-style pool, fully equipped fitness center and sun deck. Relax with family and friends in our grilling area, get some work done in our business center or take some time just for you in our serene spa and hot tub. Our friendly, professional staff is available to assist with your needs and ensure that your apartment home is second to none in Houston. World class shopping, dining and entertainment are all within your reach at Stone Canyon. Conveniently located at 10919 West Road, we provide easy access to Highway 290 and Beltway 8. Schedule your appointment or co
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Valiant Residential

                                                    B
                                                    B
                                                    Communities
                                                    127

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Stone Canyon Apartments Rated?
                                                    Based on 77 number of votes by renters, Stone Canyon Apartments is currently rated 4.3 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Stone Canyon Apartments?
                                                    Stone Canyon Apartments is rated 3/5 stars in our renters grounds survey, which is considered below average. The grounds are starting to look neglected and require attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Stone Canyon Apartments is rated 2/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Stone Canyon Apartments?
                                                    Stone Canyon Apartments is rated 3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    How safe is Stone Canyon Apartments?
                                                    Stone Canyon Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Stone Canyon Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at Stone Canyon Apartments?
                                                    Stone Canyon Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Who manages Stone Canyon Apartments?
                                                    Valiant Residential
                                                    What is the pet policy at Stone Canyon Apartments?
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions- Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
                                                    Pet Limit: 2
                                                    Comments: Pet Fee $400.00 (one time fee; non-refundable)
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $25
                                                    Restrictions: Breed Restrictions- Any hybrid or mixed breed with any of the following: Pit Bull, Staffordshire Terrier, American Bull Dog, German Shepherd, Malamute, Rottweiler, Doberman, Dalmatian, Akita, Chow, Presa Canario. This list is not all inclusive of all breeds and Management has final approval.
                                                    Pet Limit: 2
                                                    Comments: Pet Fee $400.00 (one time fee; non-refundable)
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    Stone Canyon Apartments

                                                    March 2024

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                                                    Stone Canyon Apartments is a 658 - 1,082 sq. ft. apartment in Houston in zip code 77064. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,220 - $2,230. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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