The Abbey at Willowbrook
#9,063 #232 #1,549

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The Abbey at Willowbrook

8330 Willow Place Drive South, Houston, TX 77070
(188 Reviews)
$909 - $1,450/mo
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Floor Plans & Pricing

1 Bedroom

Ashton

1 Bed, 1 Bath | 581 sq. ft.

$909 - $934

3 Available Units

See Floor Plan Details

Abberley

1 Bed, 1 Bath | 668 sq. ft.

$990

3 Available Units

See Floor Plan Details

Abington

1 Bed, 1 Bath | 746 sq. ft.

$1,025 - $1,050

3 Available Units

See Floor Plan Details

Berkley

1 Bed, 1 Bath | 876 sq. ft.

$1,155

3 Available Units

See Floor Plan Details

Asbury

1 Bed, 1 Bath | 600 sq. ft.

$950

2 Available Units

See Floor Plan Details

Ansleigh

1 Bed, 1 Bath | 689 sq. ft.

$1,079 - $1,109

See Floor Plan Details

2 Bedrooms

Brixton

2 Beds, 2 Baths | 917 sq. ft.

$1,320

3 Available Units

See Floor Plan Details

Bromley

2 Beds, 2 Baths | 992 sq. ft.

$1,350 - $1,375

3 Available Units

See Floor Plan Details

Berkshire

2 Beds, 2 Baths | 1,136 sq. ft.

$1,450

1 Available Unit

See Floor Plan Details

Binham

2 Beds, 1 Bath | 735 sq. ft.

$1,264 - $1,289

See Floor Plan Details

Buckingham

2 Beds, 1.5 Baths | 815 sq. ft.

$1,289 - $1,319

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B-
B-

Renter Ratings

B

Review Ratings

Noise

3.7

Grounds

3.7

Safety

3.7

Office Staff

3.7

Maintenance

3.7

Neighborhood

3.7

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

B

Percentage of reviews responded to

66.67%

Managerā€™s Review Reply Time

C+

Average time to respond to reviews

31.33 days

View Community Timeline
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The Abbey at Willowbrook Reviews

(188)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2020 - 2023

12/27/2023

DO NOT RENT HERE ITS A SCAM

These apartments were supposed to be remodeled and it all went down hill. IƃĀ¢Ć¢ā€šĀ¬Ć¢ā€žĀ¢ve been here for 3 years and they left my apartment a mess. I have patches on the ceiling that have fallen in my bathroom and room. The plumbing is horrible andā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2023

    4/8/2023

    Staff was awesome and so helpful, havenā€™t had a good experience with any other townhomes then the Abby! Mirian Marino was very helpful and helped me move in asap due to personal reasons ! If you ever need help in getting a good place! Mirianā€¦Ā See More >
      Manager

      4/10/2023

      The Abbey at Willowbrook
      Hi! Thanks for leaving a review, and mentioning Mirian. Youā€™re right, Mirian is always going above and beyond. Weā€™ll be sure to share your praises with her!
      Review Author Icon

      Shanice_J123

      prospective ā€¢ Visited 2023

      3/29/2023

      Outstanding

      I stop by last week to tour the property. Property is very quiet and well kept. Keiera was very professional and friendly. Outstanding customer service. She answered every question and concern I had. I would definitely recommend this property.

        Manager

        3/30/2023

        The Abbey at Willowbrook
        Dear Shanice, Thank you so much for the positive rating and for taking the time to post. We truly appreciate our customers and work hard to earn positive feedback from great folks like you! We would love to hear more about what you liked! Please feel free to leave additional feedback to let us know what you loved most.
        Review Author Icon

        anonymous

        Resident ā€¢ 2023

        3/23/2023

        The search is over

        This apartment complex is great. Itā€™s close to willowbrook mall and have plenty of food and entertainment shops. Management is so attentive and maintenance is quick, the minor issue I had was resolved in less then hour which shows appreciation to tenants. The apartment isā€¦Ā See More >
          Manager

          3/23/2023

          The Abbey at Willowbrook
          We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!
          Review Author Icon

          anonymous

          Resident ā€¢ 2022 - 2023

          3/19/2023

          Run as far as you can

          Please, if youā€™re looking to possibly move here, read this first. Run as far and as quickly as you can from this complex. We didnā€™t even get to finish our lease because of a giant list of horrific issues, not limited to: leaky shower, waterā€¦Ā See More >
            Manager

            3/20/2023

            The Abbey at Willowbrook
            We are sorry that you have had a bad experience at our community. We strive to make every residents living experience enjoyable and are sorry that we did not meet that goal during your time living here. Our staff is aware of the problems you have reported and are working to resolve this. Please feel free to contact us at 281-890-8717 if you would like to further discuss these matters.
            Review Author Icon

            anonymous

            prospective ā€¢ Visited 2022

            6/20/2022

            I would like to thank Yaritzy for her communication with me throughout the acceptance process. I was originally scheduled to tour the apartment the Tuesday after Memorial Day but I called Sunday afternoon to see if I was able to view it that day sinceā€¦Ā See More >
              Manager

              6/20/2022

              The Abbey at Willowbrook
              We truly appreciate this wonderful rating! Please let us know if we can ever be of further assistance!
              Review Author Icon

              LLZAYWAY45

              Resident ā€¢ 2022

              3/1/2022

              I wanna thank yaritzy for her communication with me throughout the whole move in process she is very sweet and I truly appreciate her and the abbey at Willowbrook family for getting me moved in quickly.

                Manager

                3/1/2022

                The Abbey at Willowbrook
                Hello, Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Willowbrook . Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
                Review Author Icon

                ssholakh

                Resident ā€¢ 2022

                2/4/2022

                The staff is excellent, they helped me through everything step by step. They are very patient and friendly! The best experience throughout my application process thus far! Would recommend! 10 out of 10

                  Manager

                  2/4/2022

                  The Abbey at Willowbrook
                  Hello Ms. Sholakh. Thank you so much for the great review. We love to hear such positive things about our staff and property. Thank you The Abbey at Willowbrook.
                  Review Author Icon

                  Khadijah_O

                  Resident ā€¢ 2022

                  2/4/2022

                  All staff were very helpful and kind. Yartizy made my move in very easy! My apartment was ready by date and time they promised. Apartment was visibly clean. Signing all documents electronically made things go smoothly and I was able to easily save files forā€¦Ā See More >
                    Manager

                    2/4/2022

                    The Abbey at Willowbrook
                    Hello, Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Willowbrook Apartment Homes. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
                    Review Author Icon

                    geeraven0902@gmail.com

                    Resident ā€¢ 2021 - 2022

                    1/5/2022

                    I want to give a big shout out to our maintenance crew. They went above and beyond to help me move my furniture when a pipe burst and floors had to be renovated. I appreciate them for staying after hours to make sure I wasā€¦Ā See More >
                      Manager

                      1/21/2022

                      The Abbey at Willowbrook
                      Hi Raven, We are thrilled to have you as part of the The Abbey at Willowbrook family! Thank you for sharing your kind words with us. It means the world to us and our entire team! We appreciate you choosing to call The Abbey at Willowbrook home!
                      Review Author Icon

                      leighanng83@yahoo.com

                      Resident ā€¢ 2021 - 2022

                      1/3/2022

                      The maintenance team Jose is very prompt when a problem occurs. He is a very hard worker and he is the only one that I request to come because he is in and out and knows exactly what the problem is just by me tellingā€¦Ā See More >
                        Manager

                        1/4/2022

                        The Abbey at Willowbrook
                        Hello, Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Willowbrook. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
                        Review Author Icon

                        Ljones01

                        Resident ā€¢ 2021

                        11/3/2021

                        The staff in the leasing office are very helpful and amazing at their job. They work very hard to make sure you are happy. They make you feel comfortable and make sure they do whatever they have to do to meet your needs. Iā€™m soā€¦Ā See More >
                          Manager

                          11/3/2021

                          The Abbey at Willowbrook
                          Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Willowbrook. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
                          Review Author Icon

                          meishah18

                          prospective ā€¢ Visited 2021

                          9/28/2021

                          My family and My brother and his family applied for these apartments, prior to applying we informed both Shoronda and Rosa that we were hurricne Ida evacuees and that we were living in a hotel nearby. We also explained to them prior to paying aā€¦Ā See More >
                            Manager

                            9/28/2021

                            The Abbey at Willowbrook
                            We regret to here of your experience with the application process as it is never our intention for anyone to feel as if the process is not fair, but in all situations we follow the guidelines of our Statement of Rental Policies that is provided prior to submitting an application that outline what we are looking for, and what may hinder your ability to rent with us. There were multiple factors that prevented us from being able to approve your application and if you would like further clarification on this process, please do not hesitate to contact me at 281-890-8717.
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2021

                            9/27/2021

                            I have had the absolute best experience moving here. At first it was a struggle finding the right place but this was perfect for me. I highly recommend Yaritzy! She graciously helped me through this process with ease. Great communication and very professional. I reallyā€¦Ā See More >
                              Manager

                              9/27/2021

                              The Abbey at Willowbrook
                              Hello, Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Willowbrook Apartment Homes. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
                              Review Author Icon

                              h.karice@yahoo.com

                              Resident ā€¢ 2021

                              7/1/2021

                              I had the almost amazing experience working with Yaritzy. She was so knowledgeable and patience throughout the entire process. She was very professional with a great attitude. Iā€™ll recommend this apartment complex to anyone.??ā€¦Ā See More >
                                Manager

                                7/23/2021

                                The Abbey at Willowbrook
                                Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Willowbrook . Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
                                Review Author Icon

                                anonymous

                                Resident ā€¢ 2021

                                6/15/2021

                                Rosa is nice and knowledgeable. I've only been living here for a week and it's quiet and haven't had any problems besides my ice machine. I was offered a free accent wall and maintenance did a great job!!! I'm looking forward to the year ahead.ā€¦Ā See More >
                                  Manager

                                  6/15/2021

                                  The Abbey at Willowbrook
                                  Thank you for choosing The Abbey at Willowbook and we appreciate the great review. Please let myself or anyone else within my staff know if there is anything else we may assist you with.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2021

                                  6/2/2021

                                  My experience leasing an apartment here was great! Rosa was amazing helping me find the apartment that best suited my needs, made the leasing process so easy and was always available if I have any questions or issues! This neighborhood is pretty quiet and safeā€¦Ā See More >
                                    Manager

                                    6/3/2021

                                    The Abbey at Willowbrook
                                    Hello, We are thrilled to have you as part of the Abbey at Willowbrook family! Thank you for sharing your kind words with us. It means the world to us and our entire team! We appreciate you choosing to call The Abbey at Willowbrook home!
                                    Review Author Icon

                                    Alvarado1028

                                    Resident ā€¢ 2020 - 2021

                                    5/7/2021

                                    The leasing and management staff provided fantastic customer services, Rosa was very attentive and quick about helping me out of my situation, Iā€™m pleased to Rosa And Sharonda they are very polite and courteous. Rosa thanks for your great customer service!!!!!!!!!ā€¦Ā See More >
                                      Manager

                                      5/10/2021

                                      The Abbey at Willowbrook
                                      We are thrilled to have you as part of the Abbey at Willowbrook family! Thank you for sharing your kind words with us. It means the world to us and our entire team! We appreciate you choosing to call the Abbey at Willowbrook home!
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2021

                                      4/23/2021

                                      I came in and Rosa was a blessing, she was very Attentive and quick about helping me out of my situation . Also the manager and the staff was very nice and helpful. The communication was Great with everyone

                                        Manager

                                        4/26/2021

                                        The Abbey at Willowbrook
                                        Thank you for the great review. We are so pleased to hear that your experience with us has been so positive. Please let us know if there is anything we can ever help you with. Thank you The Abbey at Willowbrook management.
                                        Review Author Icon

                                        Couting

                                        Resident ā€¢ 2018 - 2021

                                        4/16/2021

                                        Iā€™m so pleased to call this place home, I honestly can say the staff at the apartments are the best stuff I ever seen Sharonda and Alesha are simply amazing. The apartments are nice clean and safe, Iā€™m not leaving no time soon. If youā€¦Ā See More >
                                          Manager

                                          4/16/2021

                                          The Abbey at Willowbrook
                                          Thank you so much for the great review. We love to hear such positive things about our staff and property. Thank you The Abbey at Willowbrook.
                                          Review Author Icon

                                          ZyAir

                                          Resident ā€¢ 2021

                                          3/29/2021

                                          Rosa Cienfuegos at the Abbeys Willowbrook location was very polite and courteous and made me and my godson feel welcome and at home there matenince was on the ball with anything that needed to fixed my name is Harold and my godson is Denerick andā€¦Ā See More >
                                            Manager

                                            3/30/2021

                                            The Abbey at Willowbrook
                                            Thank you so much for the great review. We love to hear such positive things about our staff and property. Thank you The Abbey at Willowbrook.
                                            Review Author Icon

                                            DaisyAA1025

                                            Resident ā€¢ 2021

                                            3/23/2021

                                            I applied on Friday and moved in Monday! Rosa was exceptional!! She worked with me around the hour (Iā€™m always at work) ! I expressed my urgency and she really addressed my needs and what I was looking for! I ended up getting something Iā€¦Ā See More >
                                              Manager

                                              3/23/2021

                                              The Abbey at Willowbrook
                                              Hello Daisy, Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Willowbrook. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2021

                                              3/16/2021

                                              Rosa in the leasing office is super helpful and friendly she got me moved in right away with no complications. The apartment is the perfect size for me and the community is nice and quiet! I canā€™t wait to see what the future holds livingā€¦Ā See More >
                                                Manager

                                                3/23/2021

                                                The Abbey at Willowbrook
                                                Hi, We are thrilled to have you as part of the Abbey at Willowbrook family! Thank you for sharing your kind words with us. It means the world to us and our entire team! We appreciate you choosing to call the Abbey at Willowbrook home!
                                                Review Author Icon

                                                youare getting on my nerves

                                                Resident ā€¢ 2018 - 2020

                                                9/3/2020

                                                I wanted to take a minute and share my experience at my apartment complex. The Abbey of Willowbrook. I have lived here for two years. Shaundra Bolden, Property Manager. Does try to work with me, I am not a problematic tenant. I am just aā€¦Ā See More >
                                                  Manager

                                                  9/3/2020

                                                  The Abbey at Willowbrook
                                                  Thank you so much for the great review. We love to hear such positive feedback from our residents. Thank you The Abbey at Willowbrook Management.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2020

                                                  6/29/2020

                                                  I move from Louisiana and search for something better I found it in love with it the staff Angelica she was very very helpful I am making me comfortable the process the paperwork thank you so much and thank God for them wonderful experience. Plusā€¦Ā See More >
                                                    Manager

                                                    6/29/2020

                                                    The Abbey at Willowbrook
                                                    Thank you so much for the 5 Star review. We are so pleased to hear that you are happy to call the Abbey at Willowbrook your new home. Please let us know if you need anything.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $400. Fee: $200 ~ 700. Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $150 for 1 pet and $400 for 2 pets. Pet fee is $250 for 1 pet and $700 for 2 pets. Please call for complete pet policy information.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $400. Fee: $200 ~ 700. Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $150 for 1 pet and $400 for 2 pets. Pet fee is $250 for 1 pet and $700 for 2 pets. Please call for complete pet policy information.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Family Friendly
                                                    • Fitness Center
                                                    • Gated Access
                                                    • On-Site Maintenance
                                                    • Pool
                                                    • Wi-Fi Access
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                                                    Leasing

                                                    The Abbey at Willowbrook is a multi-million dollar renovation in progress. You'll be pampered in your new apartment home that defines luxury with granite-style counter tops, new stainless steel appliances, brushed nickel lighting and plumbing fixtures, crown molding, gorgeous cabinetry, and wood style floors!
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 09:30 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Abbey Residential

                                                    A-
                                                    A-
                                                    Communities
                                                    27

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 188 number of votes by renters, The Abbey at Willowbrook is currently rated 4.3 out of 5 stars.
                                                    The Abbey at Willowbrook is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    The Abbey at Willowbrook is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    The Abbey at Willowbrook is rated 3.7/5 stars in our renters noise survey, which is considered average. The noise level can sometimes be disruptive, but not to a significant extent.
                                                    The Abbey at Willowbrook is rated 3.7/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Abbey at Willowbrook is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    The Abbey at Willowbrook is rated 3.7/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 31.33 days to their community reviews in the past year.
                                                    Abbey Residential
                                                    Dogs Allowed
                                                    Deposit: $400
                                                    Fee: $200 ~ 700
                                                    Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $150 for 1 pet and $400 for 2 pets. Pet fee is $250 for 1 pet and $700 for 2 pets. Please call for complete pet policy information.
                                                    Cats Allowed
                                                    Deposit: $400
                                                    Fee: $200 ~ 700
                                                    Restrictions: We welcome 2 pets per apartment home. There is a pet deposit of $150 for 1 pet and $400 for 2 pets. Pet fee is $250 for 1 pet and $700 for 2 pets. Please call for complete pet policy information.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Abbey at Willowbrook

                                                    March 2024

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                                                    Baths

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                                                    The Abbey at Willowbrook is a 581 - 1,136 sq. ft. apartment in Houston in zip code 77070. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $909 - $1,450. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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