Review History for anonymous

Clear Lake Apartment Homes


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anonymous

Resident 2012 - 2014

12/27/2014

INFESTED with roaches. You won't be able to get rid of them. They walk right past boric acid, Bengal, extermination, etc. Fogging works for a month maximum at a time. I agree with the other post about the renovation putting lipstick on a bulldog. A/c Ventilation is not proper, neither is plumbing. I don't have too much of a problem with noise, it's pretty quiet. Maintenance just does patchwork and good luck getting appliances changed out in the older units, not gonna happen. Expect quickly burned or slowly cooked food due to dated ovens/stoves. Not really kid friendly, more for the college students that attend u of h next door, most middle eastern so they don't speak to you much. Parking lots flood with heavy rain. They're also really dark at night. The office staff does what they're supposed to do. The price point for this complex should be no more than $700 for the largest unit. Residents probably only rent here because of its location. I did, great location. Been here almost 3 1/2 years so I've seen many residents come and go. I will say, all of the ones that were here when I moved in left when the prices increased. They knew it wasn't worth more money. I'm following them.
    Manager

    1/14/2015

    Clear Lake Apartment Homes
    Dear Resident, I recommend that you contact us and request a Viper treatment provided to you free of charge by our pest control company. This treatment has growth regulators, last for more than 30 days, and is highly effective. I see that you have used boric acid, Bengal, and possibly other over the counter exterminating products but if you combine the use of all these products the pesticides stop working because they cancel each other out. I'm assuming that you have an unrenovated apartment due to the comments regarding the stove. If your stove is not functioning properly please report this to the office. Our maintenance team has the knowledge and supplies to repair this kind of maintenance request. In the event your stove cannot be repaired I have no problem replacing your stove. I would also like to recommend a renovated apartment which we can schedule a transfer at your convenience. I agree with you that a lower price point would be prudent if the interior and exterior of the apartments are unrenovated and outdated. I also agree that a large portion of the residents that live at our community do so because of the great location. You have been a resident at our community for 3 ½ years for good reason and I would still like to keep you as a resident. I again invite you to tour a renovated apartment and compare the drastic changes we are making. I'm certain you can see the significant changes and improvements we have made to the exterior of the community in only the past year and half. If you like the area, have been a long term resident, and would like a fresh new updated apartment then please come into the leasing office to select your new apartment. You will find it will be worth it. I look forward to resolving your current pest control matters and any other concerns you may have. Sincerely, David Ferreira Community Manager The Ivy at Clear Creek

    Review 68 out of 147

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