The Lofts at CityCentre Apartments

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The Lofts at CityCentre Apartments

12808 Queensbury Lane, Houston, TX 77024
(75 Reviews)
$1,985 - $3,294/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

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The Lofts at CityCentre Apartments Reviews

(75)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Resident 746657

Verified Resident ā€¢ 2020

2/23/2020

Great location, clean apartments and feels private despite having many units. Parking spaces can be better if covered for al residents - only some are covered - depends on availability. Should have a concierge contact to help with moving in - or aā€¦Ā See More >
    Review Author Icon

    Resident 740670

    Verified Resident ā€¢ 2020

    1/31/2020

    The staff was very helpful! I did the entire application process from out of state and had no issues with doing everything electronically and the staff answered all my questions on a timely basis! The Lofts community is friendly and the area is beautiful!

      Review Author Icon

      Resident 732535

      Verified Resident ā€¢ 2019

      12/31/2019

      My experience has been very disappointing. My friend lives in the east building and I live in the west. Both are bad. Neither are what they are expected. The parking garages are never secure. The halls smell bad. The appliances are always breaking

        Review Author Icon

        Resident 732534

        Verified Resident ā€¢ 2017 - 2019

        12/31/2019

        I think that your staff are very kindly and friendly. And my neighbors are friendly too. Location is very good for me. Especially sports gym is very close I am very satisfied and I have been enjoying to live in loft citycentre.

          Review Author Icon

          Resident 727382

          Verified Resident ā€¢ 2017 - 2019

          12/13/2019

          it has been great ...........................................................

            Manager

            12/16/2019

            The Lofts at CityCentre Apartments
            Thank you again for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Lofts at CityCentre!
            Review Author Icon

            Resident 726028

            Verified Resident ā€¢ 2019

            12/10/2019

            I grew up with the belief that Home is not only the building you surround yourself in but the feeling of it as well. The feeling of comfort at the end of a long day, the sense of community with friendly neighbors, and the easeā€¦Ā See More >
              Manager

              12/11/2019

              The Lofts at CityCentre Apartments
              Verified Resident 726028, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Happy Holidays!!
              Review Author Icon

              Resident 718805

              Verified Resident ā€¢ 2018 - 2019

              11/18/2019

              I wish there were more facilities that the apartment can offer. Timely response for maintenance issues and keep residents updated of the status. Too few leasing personnels long wait. Need more employees.

                Manager

                11/21/2019

                The Lofts at CityCentre Apartments
                We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding about your experience. Please reach out to us at (713) 463-0440 at your earliest convenience and we will do our best to resolve this with you.
                Review Author Icon

                Resident 710558

                Verified Resident ā€¢ 2019

                10/27/2019

                The amount of money you spend for rent you can find an apartment complex where residents are the 1st priority. The Lofts are good for having community events for the residents but the gate and door system was down for a month.

                  Manager

                  10/29/2019

                  The Lofts at CityCentre Apartments
                  Verified Resident 710558, it's upsetting to hear that your experience was anything but stellar. We are actively working on a solution and until such a time, have placed a guard at the gate to monitor traffic. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (713) 463-4663. We look forward to hearing from you.
                  Review Author Icon

                  Resident 710071

                  Verified Resident ā€¢ 2018 - 2019

                  10/25/2019

                  Convenient location, dated and units. Constant disruption from management company. Gate has been broken for months. If I didn't travel regularly for work, mitigating the impact of constant fire alarms I'd have broken my lease long ago.

                    Manager

                    10/28/2019

                    The Lofts at CityCentre Apartments
                    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to have a better understanding about your experience. Please reach out to us at (713) 463-4663 at your earliest convenience and we will do our best to resolve this with you.
                    Review Author Icon

                    Resident 695038

                    Verified Resident ā€¢ 2019

                    9/15/2019

                    Excellent experience starting the first time I came by for a tour. The application process was easy and the leasing manager, Holly worked so hard to find me the perfect apartment. My move in went so smoothly and now a month later, I couldnt beā€¦Ā See More >
                      Manager

                      9/19/2019

                      The Lofts at CityCentre Apartments
                      Hi Verified Resident 695038, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit and move in. If you have further needs or questions, please reach out!
                      Review Author Icon

                      Resident 666850

                      Verified Resident ā€¢ 2019

                      7/19/2019

                      Upon move in we were accused of stealing a moving dolly. Have been accused of not living here. My car has broken into and refuse to move our reserved parking spot to a gated section and was told if we dont renew our lease weā€¦Ā See More >
                        Manager

                        7/30/2019

                        The Lofts at CityCentre Apartments
                        Dear Miss Cruz, Thank you for taking the time to leave a review for us at The Lofts at CityCentre. We're happy we could meet your expectations! Please feel free to reach out to us if there is anything more we can do for you!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2019

                        7/16/2019

                        Dealing with management in the Lofts is extremely hard. No regard for residents. I don't write reviews but I'd hate for someone else to experience dealing with these arrogant people. Three months left on my lease and I'll move for sure.ā€¦Ā See More >
                          Manager

                          7/16/2019

                          The Lofts at CityCentre Apartments
                          Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn this around. We would like to have a better understanding about your experience. Please reach out to us at (713) 463-0400 at your earliest convenience and we will do our best to resolve this with you.
                          Review Author Icon

                          Resident 663927

                          Verified Resident ā€¢ 2011 - 2019

                          7/12/2019

                          CityCentre is excellent, but The Loft apartments have been declining greatly over time.-////////////////-/////-//-/////-///-//-://////////:::

                            Manager

                            7/12/2019

                            The Lofts at CityCentre Apartments
                            Verified Resident 663927, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (713) 463-0400. We look forward to hearing from you.
                            Review Author Icon

                            Resident 654814

                            Verified Resident ā€¢ 2017 - 2019

                            6/20/2019

                            I am here on a corporate assignment , extended stay. The Lofts apartment complex is ideal for executives who are displaced from their primary residence. The location is convenient to all areas of Houston and in the heart of Houston's Energy Corridor

                              Manager

                              6/23/2019

                              The Lofts at CityCentre Apartments
                              Verified Resident 654814, your satisfaction is our top priority. Thank you, and have a fantastic day!
                              Review Author Icon

                              Resident 653280

                              Verified Resident ā€¢ 2017 - 2019

                              6/17/2019

                              my neighbor(s) upstairs tread very heavily when walking on their floor, and this causes my ceiling and even floor to vibrate. my neighbor(s) upstairs tread very heavily when walking on their floor, and this causes my ceiling and even floor to vibrate.

                                Review Author Icon

                                Resident 650480

                                Verified Resident ā€¢ 2019

                                6/10/2019

                                The cleaning of the elevators can be improved. The entrance gate to the garage fails very often. It would be convenient to add more security cameras for when it is open. In all other aspects the experience is good and recommendable. The attention of theā€¦Ā See More >
                                  Manager

                                  6/14/2019

                                  The Lofts at CityCentre Apartments
                                  Hi Verified Resident 650480, thank you so much for your comments about The Lofts at CityCentre! We always appreciate feedback good and bad. We will pass along your comments to appropriate personnel. Thanks again!
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2018

                                  11/20/2018

                                  It saddens me to write this review because I love the location of my apartment, but I hate walking down the hall everyday having to walk through second hand marijuana smoke. After multiple complaints to the office, I was finally told that here was nothingā€¦Ā See More >
                                    Manager

                                    11/26/2018

                                    The Lofts at CityCentre Apartments
                                    We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (713) 463-0400 to discuss this further. - The Lofts Team
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2018

                                    10/24/2018

                                    This is a lovely location but the management team IS TERRIBLE. Their response to any complaint is automatically, "our process for ensuring that doesn't happen is ..." ... and they rarely believe there's really a problem, so they take no responsibility for solving problems, andā€¦Ā See More >
                                      Manager

                                      11/26/2018

                                      The Lofts at CityCentre Apartments
                                      We regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to us at (713) 463-0400 to discuss this further. - The Lofts Team
                                      Review Author Icon

                                      Resident 538114

                                      Verified Resident ā€¢ 2017 - 2018

                                      9/5/2018

                                      For the first 10 months of my lease, I was not able to sleep due to all the noise from collection of trash at 4:30 AM. The lights from the terrace would stay on, so that was not helping with my sleep either, I hadā€¦Ā See More >
                                        Manager

                                        10/25/2018

                                        The Lofts at CityCentre Apartments
                                        We are disappointed to hear that you did not have a more positive experience with us at The Lofts at CityCentre. We would like to have a better understanding about your experience. Please reach out to us at (713) 463-0400 at your earliest convenience as Jamie our community manager would like to talk with you in person.
                                        Review Author Icon

                                        Resident 532672

                                        Verified Resident ā€¢ 2018

                                        8/26/2018

                                        So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far so good So far soā€¦Ā See More >
                                          Manager

                                          10/22/2018

                                          The Lofts at CityCentre Apartments
                                          Thank you for the positive review. Please let us know if there is anything we can do to make your stay at the Lofts more enjoyable.
                                          Review Author Icon

                                          Resident 519763

                                          Verified Resident ā€¢ 2018

                                          7/29/2018

                                          Very lovely ................................................. love living here ............................... great neighborhood .............:.:///////loving living here .............:::::::::::::::::

                                            Manager

                                            8/10/2018

                                            The Lofts at CityCentre Apartments
                                            Thank you again for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at The Lofts at CityCentre! We hope you have a great day!
                                            Review Author Icon

                                            Resident 519087

                                            Verified Resident ā€¢ 2018

                                            7/27/2018

                                            Other than very thin walls (noise from next door neighbors the side and above heavy steps and conversations can be heard very clearly) One would not expect this with the rent that is charged, because noise is a peace of mind for residence. Clearly theā€¦Ā See More >
                                              Manager

                                              8/10/2018

                                              The Lofts at CityCentre Apartments
                                              Dear Resident, we truly appreciate your honest feedback. We regret the construction of the building has not met your expectations but please know, our team strives to deliver an excellent experience. We are glad you have found this to be the case thus far. If you have further needs or questions, please reach out! Have a great weekend.
                                              Review Author Icon

                                              Njhunt

                                              Resident ā€¢ 2017 - 2018

                                              6/16/2018

                                              This is a great spot in the heart of West Houston. The 1BR + office is a nice layout and the complex is quiet and well maintained! The staff is very responsive and professional. Entertainment, shopping, and dining are only steps away from the apartment.ā€¦Ā See More >
                                                Manager

                                                6/20/2018

                                                The Lofts at CityCentre Apartments
                                                We appreciate your positive review about your recent experience with us! Thanks again for the recommendation, and have an amazing day!
                                                Review Author Icon

                                                Resident 496579

                                                Verified Resident ā€¢ 2016 - 2018

                                                6/6/2018

                                                Again see prior comments. The complex is not the same and every resident I've spoken to recently is very unhappy and planning on moving. The place stinks and is not being maintained. The new maintenance team is awful - very unresponsive, etc. Security is terribleā€¦Ā See More >
                                                  Manager

                                                  6/20/2018

                                                  The Lofts at CityCentre Apartments
                                                  Verified Resident, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Please contact the manager so we can address each issue one by one.
                                                  Review Author Icon

                                                  Resident 488326

                                                  Verified Resident ā€¢ 2018

                                                  5/16/2018

                                                  On weekends the smell in the elevators is sickening..................................................

                                                    Manager

                                                    5/18/2018

                                                    The Lofts at CityCentre Apartments
                                                    We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We just received approval for a new ventilation system and we feel this will immensely help with the bad odor. Thank you for leaving feedback. Please reach out to us at (713) 463-4663 so we may identify ways to improve your experience.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Parking
                                                    • Shared Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Comments: Pets Welcome -Breed Restrictions Apply; $500 Pet deposit ($250 Non-Refundable) and $15 monthly pet rent.
                                                      Less Info
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                                                    • Cats Allowed
                                                      Comments: Pets Welcome -Breed Restrictions Apply; $500 Pet deposit ($250 Non-Refundable) and $15 monthly pet rent.
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Gym
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                                                    Leasing

                                                    Set amid a unique 37-acre self-contained, pedestrian-friendly community, The Lofts CityCentre features modern apartments in Houston, TX located in the prestigious Memorial area. The Lofts CityCentre has set the standard for contemporary urban living in West Houston. Designed for an uncompromising lifestyle, our pet-friendly rentals offer elegant one, two and three-bedroom luxury floor plans that offer open, natural light-filled floor plans for those who prefer to live with a sense of style and modernity. Our ideal location is just off I-10 and the Sam Houston Tollway.
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                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3213

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Greystar
                                                    Dogs Allowed
                                                    Comments: Pets Welcome -Breed Restrictions Apply; $500 Pet deposit ($250 Non-Refundable) and $15 monthly pet rent.
                                                    Cats Allowed
                                                    Comments: Pets Welcome -Breed Restrictions Apply; $500 Pet deposit ($250 Non-Refundable) and $15 monthly pet rent.
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    The Lofts at CityCentre Apartments

                                                    March 2024

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                                                    The Lofts at CityCentre Apartments is an apartment in Houston in zip code 77024. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $3,294. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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