Review History for lando058

2111 Holly Hall


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lando058

Resident ā€¢ 2011 - 2012

11/19/2012

I decided to go against my initial impression and rent here because the low price. Turns out it was a big mistake. From day way I was having issues. Whether they be the incompetent staff or the cheap and decrepit buildings, I was plagued with problems. First it took all day for the office to sort out my lease so I had to wait with a U-haul full of my stuff for a while before I could get my key. I move in and notice there are so many things wrong with my unit right off the bat! Water damaged ceiling, carpet not new or clean, wall sockets not working, cabinets smelly and disgusting, everything had fresh paint caked on to cover up how old everything was. The sink and tub are ancient but painted over!!! WHO DOES THIS??? This become a much bigger issue later on regarding my deposit...The super old water heater gave me issues and soon it BURST while I was out of town so the apartment got flooded with boiling hot water for 48 hours in the summer while I was gone. Fantastic. Insurance was no help, and the office/maintenance just told me "Calm down, its a common thing" Yeah, right, maybe here but i've rented many other times and never experience or heard of issues like these being commonplace. Took them almost week to get a new water heater and even refused to replace my carpet and just vacuumed it and replaced my matting as if it would fix it. It smelled moldy until the day I moved out. My washer/drier were old as dirt and didn't function properly half the time, but its to be expected since the whole place was falling apart. The neighbors are loud and it's commonplace to be woken up at 2 or 6am by cars coming and going while blaring music full blast. roaches everywhere and the walkways were poorly lit and scary to walk around at night. I made sure to carry my concealed handgun ANYTIME I left my apartment. the grounds are just as ignored as the apartments, with cracked uneven pavement, rusty walkways and dirt grassy areas dotted with dog feces which stunk like crazy in the summer heat. I gave the parking a 1/5 even though there are many spots because if you come home anytime in the evening you have to resort to parking in the very back of the complex where there is zero lighting. The only thing that was nice about the place were the amenities. Decent pool (and i'm giving too much credit by saying decent..) and nice gym, but unless you live at the gym or swim everyday, its all over shadowed by the horrible conditions. Also after hearing back from other residents who I remain in contact with, it seems they are in the habit of eating your deposit. They will make up silly excuses ranging from damages that aren't there, cleaning bills, and "old unpaid water bills" which there is no counter proof of so it your word against theirs. If you make the mistake of renting here, be prepared for miserable living conditions and kiss your deposit goodbye. Also i'd completely disregard the reviews with high ratings as they are most likely complex employees trying to cover up what is really there. A terrible company and property to rent with.

Review 67 out of 217

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2111 Holly Hall

March 2024

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