The Villages of Cypress Creek Apartments
#20,935 #597 #3,548

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The Villages of Cypress Creek Apartments

10300 Cypresswood Drive, Houston, TX 77070
(243 Reviews)
$1,460 - $1,683/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 2 Baths

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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The Villages of Cypress Creek Apartments Reviews

(186)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospective ā€¢ Visited 2023

7/4/2023

RACISM MANAGER

0 STARS LITERALLY!!! CRAIG DID A HORRIBLE CUSTOMER SERVICE. I decided to apply to this apartment after many times stopped by and asked if my application could be approved and I could move in in the beginning of July. But they didnā€™t process my documentsā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2022

    10/30/2022

    Portal to a third world.

    I hate this place. It should just be burned to the ground so something better can be built in its place... like a landfill or a retention lake. Either of those would be better. This place is built like garbage, you can hear everything yourā€¦Ā See More >
      Manager

      10/31/2022

      The Villages of Cypress Creek Apartments
      We're very sorry to hear that you're unhappy with your experience. Feedback like yours is what drives us to improve and if you're open to it, we'd like to look into the issues you're experiencing. Please contact our office and our team will be happy to assist and help resolve these issues. Sincerely, The Villages of Cypress Creek Management Team
      Review Author Icon

      anonymous

      Resident ā€¢ 2022

      10/8/2022

      The Good, The Bad, The Ugly

      Good, Bad, and Ugly. Good Quiet, beautiful, well cared for, I have experienced not experienced any crime and packages do not go missing at least on the west side by the forest. Beautiful Harris County forest next to apartments. Also, apartments are pet friendly haveā€¦Ā See More >
        Manager

        10/14/2022

        The Villages of Cypress Creek Apartments
        Thank you for taking the time to give us a review. We sincerely apologize about the issues you experienced, please reach out to our office so we can make this right. Your satisfaction is our priority. Sincerely, The Villages of Cypress Creek Management Team
        Review Author Icon

        Resident

        Resident ā€¢ 2021 - 2022

        9/30/2022

        If I could give 0 stars I would. Everything about Villages of Cypress Creek is unethical, irresponsible, and poorly managed. Lived here for just over a year and I don't understand how a complex could be so bad and poorly run. It is an extremelyā€¦Ā See More >

          Updated Review

          Review Author Icon

          Resident

          Resident ā€¢ 2021 - 2022

          9/28/2022

          Leasing office could be better on being organized and being professional. Also communication can be better as well. Sadly this place has gone down hill in the last year I feel like it hasnā€™t gotten any better and they have a horrible way of notifyingā€¦Ā See More >
            Review Author Icon

            Resident

            Resident ā€¢ 2017 - 2022

            9/18/2022

            Actually, this is my second time living on the property the first time I had no complaint except when changes in the leasing office was made, the new Manager was very rude, so I didn't renew my lease. This time I moved back since theā€¦Ā See More >

              Updated Review

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              Resident 932099

              Verified Resident ā€¢ 2016 - 2022

              9/5/2022

              My experience is quite good until the last year donā€™t know , why the leasing office is closed most of the time and the rent paying through ours checks is very good . Neighborhood is quite good and if the staff is little friendlyā€¦Ā See More >
                Manager

                9/27/2022

                The Villages of Cypress Creek Apartments
                Hello Verified Resident 932099, we appreciate you taking the time to leave us this feedback. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. The Villages of Cypress Creek Apartments
                Review Author Icon

                Resident

                Resident ā€¢ 2022

                8/25/2022

                I love this community it was very easy to get in the leasing team was very helpful they answered all my questions I had during the process, the property is very quiet and I am comfortable. I would recommend this property to anyone thatā€™s lookingā€¦Ā See More >
                  Review Author Icon

                  Resident

                  Resident ā€¢ 2022

                  8/18/2022

                  Great apartment complex, amenities are awesome, but apartment is infested with fleas and haven't been able to move in even though I already paid my fist month rent. Management has not put this as priority.

                    Review Author Icon

                    Resident

                    Resident ā€¢ 2017 - 2022

                    7/24/2022

                    I been here for 5 years ā€¦ it was great but for sometime now many things are no handle the proper way. Example: Dec 21 2020 I reported that the lights at the stairs arenā€™t working (two of them) itā€™s almost dark at night. Thereā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2014 - 2022

                      7/1/2022

                      These apartments used to be nice back in the day and they have spiraled and gone downhill now they have this new management and all they care about is collecting your rent they don't care about fixing anything they don't care about the leaks orā€¦Ā See More >
                        Review Author Icon

                        Resident 1038651

                        Verified Resident ā€¢ 2022

                        6/23/2022

                        Villages of Cypress Creek is a very beautiful and peaceful property. We love the trees and seeing the squirrels. There a two pools we enjoy as well as the fire pit. The weight room is pretty good too. We have a spacious three bedroom apartmentā€¦Ā See More >
                          Manager

                          9/9/2022

                          The Villages of Cypress Creek Apartments
                          Hi Verified Resident 1038651, thank you for taking the time to leave a review for us at The Villages of Cypress Creek Apartments. We're happy we could meet your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

                          Updated Review

                          Review Author Icon

                          Resident 889233

                          Verified Resident ā€¢ 2019 - 2022

                          6/23/2022

                          Right now at this moment it wouldnā€™t matter. No one care. Some people donā€™t care how long you been at this residence. My car have got broken into twice plus you all over rate rent prices up two hundred dollars more and itā€™s not upā€¦Ā See More >
                            Manager

                            9/9/2022

                            The Villages of Cypress Creek Apartments
                            We are disappointed to hear that you did not have a more positive experience with us at The Villages of Cypress Creek Apartments. We would like to have a better understanding about your experience. Please reach out to us at (832) 237-6200 at your earliest convenience and we will do our best to resolve this with you.
                            Review Author Icon

                            Resident 1037036

                            Verified Resident ā€¢ 2021 - 2022

                            6/18/2022

                            Overall the community is Ok, in 2020 the leasing members were great and very helpful, the new team members are not upto the mark. Could have given discounts on rent when members are here for more than an year. The rents are too high.

                              Manager

                              9/9/2022

                              The Villages of Cypress Creek Apartments
                              Hello Verified Resident 1037036, thank you; we appreciate your feedback! We would like to have a better understanding about your experience. Please reach out to us at (832) 237-6200 at your earliest convenience and we will do our best to resolve this with you.
                              Review Author Icon

                              Resident 1036380

                              Verified Resident ā€¢ 2013 - 2022

                              6/16/2022

                              Once upon a time the Villages of Cypress was once a fabulous community, beautiful property, fabulous leasing team and great people(tenants), but after the pandemic the property loss its value, ineffective communication with the leasing team...no great customer service and many people with scaryā€¦Ā See More >
                                Manager

                                6/17/2022

                                The Villages of Cypress Creek Apartments
                                We are disappointed to hear that you did not have a more positive experience with us at The Villages of Cypress Creek Apartments. We still have the same qualifications that have been in place with previous management team. I am not sure how you would have access to tenant backgrounds but I would be glad to set up a meeting to discuss your concerns. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (832) 237-6200. We look forward to hearing from you.

                                Updated Review

                                Review Author Icon

                                Resident 789977

                                Verified Resident ā€¢ 2020 - 2022

                                6/15/2022

                                The apartment community has gone down in quality a great deal. You all no longer schedule for routine power washing of the sidewalks and walkways. And it shows. I placed numerous requests with Alex the manager to have the stairs power washed. Afterā€¦Ā See More >
                                  Manager

                                  9/9/2022

                                  The Villages of Cypress Creek Apartments
                                  Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (832) 237-6200. We look forward to hearing from you.

                                  Updated Review

                                  Review Author Icon

                                  Resident 939923

                                  Verified Resident ā€¢ 2021 - 2022

                                  6/12/2022

                                  It's a great apartment just rent constantly keeps increasing I've had bills from 1350 to my currently 1527.00 that's the only thing I dislike strongly. Aside from that the pools are beautiful and most of the people are nice. The front office is veryā€¦Ā See More >
                                    Manager

                                    9/9/2022

                                    The Villages of Cypress Creek Apartments
                                    Verified Resident 939923, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
                                    Review Author Icon

                                    Resident 1029323

                                    Verified Resident ā€¢ 2019 - 2022

                                    5/25/2022

                                    Unprofessional and uncaring. Majority of maintenance closed without being completed. Cabinets are falling off the wall leaving my kitchen and dining area nonfunctional. Iā€™ve decided to find a home elsewhere. My home should not be in such disarray and nonfunctional. The work order forā€¦Ā See More >
                                      Manager

                                      6/7/2022

                                      The Villages of Cypress Creek Apartments
                                      Verified Resident 1029323, we're disappointed to hear of the negative experience you had at our location. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (832) 237-6200 so we can work towards a solution. Thank you and have a great day.
                                      Review Author Icon

                                      Cynthia_S404

                                      prospective ā€¢ Visited 2022

                                      5/20/2022

                                      4 MONTHS STILL WAITING ON DEPOSIT REFUND

                                      Jan 2022 applied was accepted. $240 deposit requested and provided. Week later my daughter is not approved (no problem their decision). BUT they tried to say her deposit was forfeited, I said ABSOLUTELY NOT! They can keep application fee but not a deposit. After callingā€¦Ā See More >
                                        Manager

                                        5/22/2022

                                        The Villages of Cypress Creek Apartments
                                        Hi Coycpskarbo@gmail.com, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please reach out to us when you can so we can address this situation directly. We would like the opportunity to make this up to you. Please contact our manager at (832) 237-6200 so we can make your experience a positive one. Thank you and have a great day.
                                        Review Author Icon

                                        Resident 1027026

                                        Verified Resident ā€¢ 2022

                                        5/18/2022

                                        My apartment itself is very nice and I love the area, unfortunately my downstairs neighbor smokes a lot of weed inside because it makes my apartment smell terrible. The community feels very young and safe.

                                          Manager

                                          6/7/2022

                                          The Villages of Cypress Creek Apartments
                                          Verified Resident 1027026, we are so happy to read such a great review about The Villages of Cypress Creek Apartments! Your recommendation means so much to us and we're so happy to have earned it. Our manager would really like to speak with you more regarding the issue with your neighbor. Please reach out to us at (832) 237-6200. We look forward to hearing from you. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
                                          Review Author Icon

                                          Resident 1026578

                                          Verified Resident ā€¢ 2020 - 2022

                                          5/17/2022

                                          This community used to be amazing, but they got an entirely new staff. They're there for a paycheck not for the residents. Crime and break-ins have also increased. There's only one security camera per entrance so there's no monitoring/protection.

                                            Manager

                                            6/7/2022

                                            The Villages of Cypress Creek Apartments
                                            Hi Verified Resident 1026578, we regret to hear that you are displeased with your recent experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (832) 237-6200. We look forward to hearing from you.
                                            Review Author Icon

                                            Resident 1025670

                                            Verified Resident ā€¢ 2021 - 2022

                                            5/14/2022

                                            Terrible staff and apartments. No care for residents, the building, or fixing any problems we face. The staff hangs up on us regularly when calling the office, or just dosent answer. The grounds are a mess, constant trash and debris struin around.

                                              Manager

                                              6/7/2022

                                              The Villages of Cypress Creek Apartments
                                              Hi Verified Resident 1025670, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (832) 237-6200. We look forward to hearing from you.

                                              Updated Review

                                              Review Author Icon

                                              Resident 782993

                                              Verified Resident ā€¢ 2016 - 2022

                                              5/14/2022

                                              We are living here from more than 6 years. Whenever we came here the community, managing staff, maintenance staff was very professional and never happened the crimes. But now a days its very crazy to live here because lots of robberies are happening and alsoā€¦Ā See More >
                                                Manager

                                                6/7/2022

                                                The Villages of Cypress Creek Apartments
                                                Hi Verified Resident 782993, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (832) 237-6200 at your earliest convenience and we will do our best to resolve this with you.

                                                Updated Review

                                                Review Author Icon

                                                anonymous

                                                Resident ā€¢ 2021 - 2022

                                                5/11/2022

                                                CRIME, ROACHES, FILTHY

                                                Save your money. There are never any parking spots for actual tenants, ROACHES, and constant crime activity from aggressively breaking into units with a crowbar to stealing your car parts in the parking lot. Ive been here for 1 year and received atleast 5 emailsā€¦Ā See More >
                                                  Manager

                                                  6/7/2022

                                                  The Villages of Cypress Creek Apartments
                                                  Anonymous, it's upsetting to hear that your experience was anything but stellar. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (832) 237-6200. We look forward to hearing from you.
                                                  Review Author Icon

                                                  Resident 1022409

                                                  Verified Resident ā€¢ 2019 - 2022

                                                  5/5/2022

                                                  Of late security has become the concern especially for the Indian community where nearly 12 break-ins happened in a span of 5-6 months. Renewal Rents are going high compare to other communities nearby that provide competitive rates with better amenities. Otherwise, I do not see/ā€¦Ā See More >
                                                    Manager

                                                    6/7/2022

                                                    The Villages of Cypress Creek Apartments
                                                    Verified Resident 1022409, we would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (832) 237-6200. We look forward to hearing from you.

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Waterton

                                                    D+
                                                    D+
                                                    Communities
                                                    64

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 243 number of votes by renters, The Villages of Cypress Creek Apartments is currently rated 3.7 out of 5 stars.
                                                    The Villages of Cypress Creek Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    The Villages of Cypress Creek Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    The Villages of Cypress Creek Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    The Villages of Cypress Creek Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    The Villages of Cypress Creek Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    The Villages of Cypress Creek Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Waterton
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    The Villages of Cypress Creek Apartments

                                                    March 2024

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                                                    The Villages of Cypress Creek Apartments is an apartment in Houston in zip code 77070. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,683. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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