Review History for anonymous

Chateaux Dupre


Review Author Icon

anonymous

Resident 2009 - 2014

2/27/2015

The office staff are the worst, collectively. They are nice enough in the office until you ask for something that requires more effort than getting a package but I wasn't able to leave less than a star. Do not even bother to ask for a manager because they are either never there or will refuse to come out or call you back. The only reason I haven't moved is because of the proximity to family but it's not even worth it. Maintenance requests take an average of three months and three telephone calls for sub-par work, even things that are considered an emergency per the TAA lease agreement. Cars are constantly getting broken into, gunshots in the middle of the night and people openly smoking weed/other things while little kids run around screaming everywhere. There is no follow through with pet owners so there is always feces on the ground. I wouldn't recommend it based solely off of the disregard from the leasing office, while the staff changes constantly the general disregard for residents seems like a job description.
    Manager

    6/17/2015

    Chateaux Dupre
    Thank you for taking the time to write a review for Villagio. We are very excited as the staff is new and we are working very hard to take care of any issues you might have. Please stop by the office to meet with the manager and discuss any problems you have experienced. In addition, we have made changes with the maintenance staff and we strive to complete work orders within 48 hours.

    Review 38 out of 178

    Share This Review

    Check Availability

    Chateaux Dupre

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review