Review History for Verified Resident 179284

Villas at Hermann Park


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Resident 179284

Verified Resident 2014 - 2015

8/29/2015

Before the new management bought the property I would have recommended it to anyone. Now trash pickup is delayed and trash piles up so high the door to the chutes won't close. Trash is found in common areas and outdoor spaces for pets. The gate for parking garages is often broken and left open for days at a time, cars are not secure here. Office staff is rude and difficult to work with, and the overall quality of the complex is significantly decreased. Rent is too expensive here for that.
    Manager

    9/22/2015

    Villas at Hermann Park
    We regret to hear your concerns and to hear that we have missed with mark. We appreciate your feedback as it provides us the opportunity to focus our efforts on areas where we can improve. We will work with our team to address and provide better solutions for our trash service. We have also taken measures to strengthen our security. Please feel free to visit our office to discuss further. We look forward to speaking with you soon.

    Review 179 out of 298

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    Villas at Hermann Park

    March 2024

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