Review History for txmade84

Willows


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txmade84

Resident 2013 - 2014

12/7/2014

This is not an anonymous former resident. I'm going to be but as of yet not by choice in all here, I have complained to the front office (useless) but I will be speaking tothe appropriate person over this horrible place. DO NOT COME HERE!! The peopleWho are saying this is a nice place are not telling the truth. I've lived here a year and have only liked the fact is close to my job, they lie and refuse to give you, your deposit back, then when you report them THEY WILL EVICT YOU, if you complain too much about broke items or items not working THEY WILL NOT RENEW YOUR LEASE AND make it hard to get another apartment. I HAVE NEVR BEEN SO HAPPY TO PACK UP AND MOVE IN NY LIFE.THEY charge you per person and sq ft for your water, the office manger ----- IS A MEAN -----, HER HUSBAND THE --------- SECURITY GUARD WILL SLEEP WITH ANYONE ON PROPERTY probably why she so mean and hateful, please dont move here you will regret it as I have.
    Manager

    12/3/2014

    Willows
    It is very difficult for us to address negative comments made by anonymous former residents. We are sincerely sorry that your experience at Willows was not a positive one. Our management and maintenance staff work very hard every day to provide superior service to our residents. We encourage any residents who are not satisfied to contact the Manager and give them an opportunity to address and resolve their concerns. If a resident is not satisfied with the Manager's response - they are encouraged to contact our corporate office and to speak to the Tipton Regional Supervisor who directly oversees the community. That process is normally very effective in addressing legitimate management or maintenance items and ensuring that they are resolved quickly and to the satisfaction of all.

    Review 77 out of 96

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