Review History for anonymous

Hidden Ridge on the Canal


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anonymous

Resident ā€¢ 2007 - 2008

3/14/2008

I posted that review after I had lived at HR for a few months, and things were fine. Recent posters have mentioned the terrible management; I think the word is INEPT. I cannot believe some of the things they overlook. My lease was up for renewal recently and I called ahead so that they would know I was coming and pull my file. When I got there, the lady told me she had no record of me living there at all. She was holding my file, with my signed lease agreement in it at the time. She asked me to come back on Monday when the manager was in because she could not do anything for me. I got a call on Monday morning that my lease had expired and I should take some action to let them know what my plan was. After trying to overcharge me on my rent by $170, they printed a new lease agreement and promised a copy would be dropped by my apartment. It's been 10 days... imagine that. I have not had a problem with bugs at all, as some people have mentioned. But the property is loud into the late night, with children running up and down stairs, and groups of people milling around outside. No real need for maintenance thus far. They have cracked down on people that leave a bunch of junk on their patios, which helps improve the overall look of the complex. They are finally finished with the fountain at the entrance. Though, they continually blamed "the city" for the reason the water had to be turned off. It's not too bad. And you can get a good deal on the rent with current promotions, but if you are the kind of person who likes the piece of mind of knowing your management staff is responsible, this may not be the place for you!

    Review 243 out of 281

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    Hidden Ridge on the Canal

    March 2024

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