Review History for anonymous

Alesio Urban Center


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anonymous

Resident ā€¢ 2013 - 2014

5/28/2014

Pictures Included - 1. They ignore major roof leaks. When you leave them a message, after a week, there is no call back. When you go to the front office to have a polite conversation, they really make even the most patient person want to pull their hair out. When you ask to speak to a manager, they are never available, but will send out the new 7 foot maintenance manager who looks like the guy from TROY that Brad Pitt offed in the first 5 minutes. Was Boagrius his name? He's polite and all, or tries to be, but doesn't recognize someone's personal space. He tried having a conversation with me in the most awkward fashion, standing 6 inches from my face. An intimidation method? I don't know. Didn't work. His words to me were ridiculous, and I made sure to repeat them back to him. He told me the roof is probably already fixed at this very moment. I asked him, 'What if it isn't?' He said to just come back again and notify the front office. So basically, just keep coming back and complaining. Real smart. Are you serious? You don't know if the roof has been repaired or not? So I figured why continue on with this conversation. I felt like I was losing brain cells with each passing second. So now going onto week # 3, and the roof HASN'T been fixed. Guess I have to go talk to Boagrius again, but why? It won't accomplish anything. Just another speech trying to placate you. I guess putting a bucket in the hallway for 3 weeks is their solution. Take a look at the pictures with the massive leak and black mold. 2. What is the point of the garage gate and the $30 gate opener? I am being serious. Please explain it to me. When I drive home, someone pulls up behind me. Am I suppose to get out of my car and yell at the person, 'Let me see your gate opener, how do I know you live here?' Or there will sometimes be a car in front of me waiting for the car behind them to open the gate, because they obviously don't have a gate opener. So am I suppose to open it or not? Should I just back up and leave them sitting at the gate? So what is the point of the gate opener, to keep the bad people out? It serves no purpose if you don't have a guard at the gate, or someone to keep watch. Just keep the gate open 24/7 if you are not going to have someone guarding the garage gate. Yes you can say they 'tow' away cars in violation, but that might take place a few hours later during the late hours of the night. What about those who get in the gate before 9 pm. The garage gate opener = worst concept ever. 3. My next door neighbor has inadvertently tried to burn down the complex twice now. The 2nd time this happened, Irving Fire Department was called. She left her stove on for 2 hours while she was not there and burned the pot and it stank to high heaven. We thought the place was on fire. The first time she did this, we thought someone died but it turned out that she was cooking a Nigerian dish. We could hear anyone who walked down the hall saying a 'Dear-God-what-is-that-smell?' I knocked on her door and told her that wasn't cool, and she apologized. It was burnt Nigerian food. Once again, three months later, she almost burned the place down. The Fire Department told us it was a good thing we called, because they told us she just walked in when they arrived. Please stop. We pay rent too ya know.

Review 87 out of 586

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