Review History for anonymous

Alesio Urban Center


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anonymous

Resident ā€¢ 1998 - 2011

1/27/2011

I've lived here long enough to see the complex go through some rough periods and many, many changes in the office maintenance staff. I've stayed because the actual apartments (at least in Phase I) are a good deal compared to the newer properties and the location on the lake is great. The current manager, Becky, seems like the experienced, no-nonsense type and is making a lot of improvements, and even before she came in, maintenance had gotten a lot better in the last couple of years (maintenance requests used to vanish into a black hole unless you went to the office and complained over and over). They seem to be fixing lots of little things that were always being neglected before, like burned out lights, broken tiles in the elevators, etc. When they repair something in your apt, the quality of the work is much better than it used to be. Another good thing is that if a neighbor is making excessive noise or misbehaving, if you complain to the management, they'll actually do something about it (thanks, Grant!), and will kick people out if necessary. It used to be that nothing was done unless someone was bad enough to call the police on them. So things seem to be getting back more to the way they were when I first moved in, although they still need to work on the landscaping, which I'm told is going to happen this spring, and one of the two elevators in my building is still out. But overall, I'm happier with the place than I have been in a long time, and this is from someone who's posted some harsh reviews here in the past. And no, I don't work for MPA!

    Review 237 out of 586

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