Review History for anonymous

The Sutton


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anonymous

Resident ā€¢ 2014 - 2015

3/12/2015

Moved in about 8 months ago and so far we really like it here! Noise level is not bad at all. I could hear a baby crying below me occasionally, but not so loud it bothered me extensively. We also have a dog and haven't gotten any complaints about her running around too loudly (although we do try and keep her from getting too excited late at night). Dog waste not being picked up is a big issue, always have to watch where you step. I believe it's the responsibility of the owner to have bags and pick it up, but it couldn't hurt to be a little more accommodating. There are a few doggie stations around, but after living here about a week or two, they haven't been refilled with doggie bags. It might also help if there were trash bins attached to them, as if you live on the opposite side of the complex, it can be a pain to walk over to the dumpsters (which may be why there's so much poop laying around). At my old apartment, stocked doggie stations where everywhere, and I believe that is why there wasn't any poop left on the ground. We haven't had much issues with pests. We had one large cockroach in the bathroom about a week after move in, but that is all we have seen since then. They also came out and sprayed the day after. We also keep our drains plugged when they aren't in use, so that may help as well. The office staff has always been very nice and pleasant. Karen was very accommodating when we moved in and almost didn't make it before they closed and she stayed late and helped us with the paperwork so we could have a place to stay that night! Additionally, maintenance has been fairly quick to fix any minor issues. If the price stays within our price range, we will definitely plan on staying here!
    Manager

    5/28/2015

    The Sutton
    Hello - We have refilled the waste the bags...and you will be happy to hear that we are adding stations over the next few months. We added two in April...and it made a big difference in those areas. Most of out pet owners are very cooperative...but it only takes a few who do not honor their obligation to create an unpleasant situation. If you can identify the offenders I will discretely address them. Take care! Karen Robertson Community Director (281) 392-2088

    Review 64 out of 154

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