Review History for Cash1996

Olympus Katy Ranch


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Cash1996

Resident 2013 - 2014

1/2/2014

This apartment complex is awful. You would be crazy to rent from this place. The apartment we were in had a leak in the roof and we had mold develop as a result. We notified the management of the problem immediately and it was over three weeks before the mold issue was resolved. Not sure I would even say the issue was resolved, they simple spray painted over the mold and never removed any of the drywall or carpet. We had dogs in the apartment so we had to be home when they scheduled the repair. They scheduled it five time before someone ever showed up to deal with the mold. We had to take off each time to make sure someone was home and they never called to let us know that no one was going to show. This complex was managed by someone else when we signed the lease and a new company called Steadfast management took over and they were even worse then the previous management company. The manager of the complex is a lady named ------------ and she is horrible to deal with. We had an issue with our Garage door on the apartment not closing over a weekend. We called to report the problem and expected to have it fixed. They determined that the garage door problem was not considered an issue that required immediate attention. They never came out to fix the garage for the remainder of our lease. They advertise this Huge dog park as a feature. The dog park is covered in poop because there is no service to pick it up and very few of the residents clean up after their dogs. You can smell the dog poop in the apartments that surround the place. As if that wasn't bad enough, the park is infested with ticks. Even with tick medicine on our dogs we still found ticks on them regularly. We complained about this as well and there was absolutely no response. This list just scratches the surface. You can talk to just about any of the residents and if they have lived there even for just a short period they will tell you how terrible the previous management company was and how the new management company, Steadfast management, is even worse.

    Review 43 out of 43

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    Olympus Katy Ranch

    March 2024

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