Crest Manor Apartments
#20,991 #41 #3,576

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Crest Manor Apartments

940 West Round Grove Road, Lewisville, TX 75067
(133 Reviews)
$1,271 - $2,610/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1.5 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D-

Review Ratings

Noise

1.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

1.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
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Crest Manor Apartments Reviews

(132)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2021 - 2023

10/9/2023

Stay Away!!

After residing here for over a year, I have not encountered any other significant issues with my living experience. However, whenever I need to interact with the office staff, I've experienced a negative and unpleasant attitude, which has left me feeling uncomfortable and devalued. Definitely,ā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2018 - 2022

    10/12/2022

    stay away

    Staff is horrible have had several maintenance issues and they act as if Ia am bothering them by asking to have issues corrected. All they want is your rent, they miss the customer service part by a long shot.

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      anonymous

      Resident ā€¢ 2020 - 2021

      10/3/2022

      Wish I moved to a different complex

      I've never been treated this poorly by management at an apartment complex. I'm writing this review to possibly save a future resident from the stress this place has caused me. If I could turn back time I would have lived somewhere else.ā€¦Ā See More >

        Updated Review

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        anonymous

        Resident ā€¢ 2020 - 2022

        9/10/2022

        Worse place ever

        Thin walls created my apartment to shake and stuff to fall off walls. Could not put food in kitchen because of ants. Worms coming through the walls. Over 100 a night sometimes. Had over 10 floods in the apartment from neighbors flushing there toilet. Bubblesā€¦Ā See More >
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          Sfite87

          Resident ā€¢ 2021

          12/3/2021

          My name is Sheena I recently just moved here from Tyler, TX. During my stay at Crest Manor, the staff in the office has been wonderful. Meanwhile, I would like to personally Thank! Blanca Morales/Community Manager for always being there for me. Blanca has recentlyā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2020 - 2021

            8/11/2021

            I think I'll go back to the bridge I was living under. This pace is a joke ,over priced,,over rated very rude or non exsistant staff . Cannot get things fixed, and cannot even get a hello or a smile...ā€¦Ā See More >
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              anonymous

              prospective ā€¢ Visited 2021

              8/10/2021

              THEY FOUND TWO DEAD BODIES IN A GARAGE. THE STAFF IS UNEDUCATED AND UNWILLING TO HELP. NOW, THIS WAS WHEN COVID WAS JUST STARTING AND IT WAS A NIGHTMARE. I guess if you are desperate, it's a starting point if you absolutely have to moveā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2014 - 2019

                10/9/2019

                This is a horrible place to live! There is lack of management and maintenance is horrible! They do not know how to fix things and they lie and say they fixed it because they don't know how to do it. Office staff seems to changeā€¦Ā See More >
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                  Parriaga

                  Resident ā€¢ 2018 - 2019

                  8/3/2019

                  My wife and I reside here, now going on 18 months. We continue to experience excellent maintenance. You input a repair request and almost always, the maintenance crew is at your apartment the next business day to resolve your issue. In addition, the management staffā€¦Ā See More >
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                    anonymous

                    Resident ā€¢ 2016 - 2018

                    1/22/2019

                    I lived in Crest Manor for two years. I never had any problems with management during that time and they never had any problems from me. My lease was up August 2018. I had decided to stay in my apartment. I was pregnant at theā€¦Ā See More >
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                      anonymous

                      Resident ā€¢ 2018

                      10/9/2018

                      Spend your money elsewhere... Tenants are only friendly until you sign the lease. Afterwards, they will find any and every reason to charge you miscellaneous fees. BE-CAREFUL - IT IS LIKE HIGHWAY ROBBERY. Many of my colleagues and friends have experienced the same hostility. Maybeā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2018

                        8/11/2018

                        This is the worst place ever to live, DO NOT LIVE HERE! Staff is so disrecsptful, ownership only care about there money. Go 2 miles down the road and pay less and have a better community. This place should be shut down. PLEASE DONT MOVEā€¦Ā See More >
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                          Maxine2144

                          Resident ā€¢ 2015 - 2018

                          3/5/2018

                          Someone know why we continue to have fights by Building 26? Last night, 5 people fighting, woman screaming and nobody does a thing about it. So much for the Courtesy patrol that lives in the building next to where the fight was. By the timeā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2014 - 2017

                            11/10/2017

                            Lived at Crest Manor for almost 3 years. In the beginning it was a very safe, family AND pet friendly place to live. The last 6 months of living there were a different story. First of all the new management is GARBAGE. Shayna, the propertyā€¦Ā See More >
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                              winegum

                              Resident ā€¢ 2015 - 2017

                              6/9/2017

                              I have lived here for almost two years and I have been fairly satisfied with it, but there are recent things that have cropped up that I'm not too pleased with. The new management NEVER calls you back. I leave message after message, stating that Iā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2016 - 2017

                                4/14/2017

                                The community is fantastic in everything. It is very clean, and the apartment units have so much spaces allow all your furniture to fit. Also, managment is so good to all residents, and they have rules that really make all resudents feel that it isā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2015 - 2017

                                  2/27/2017

                                  We have lived here almost 2 years and absolutely love it! No problems at all. Andrea, the assistant manager, is wonderful! Shes always nice with a sense of humor and professional as well. She has helped us with everything. If u go to the officeā€¦Ā See More >
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                                    brittneynicole88

                                    Resident ā€¢ 2017

                                    2/17/2017

                                    I just moved in and already am extremely impressed. I looked at at least a dozen complexes before visiting and deciding on Crest Manor. Cynthia in the office has assisted me from the beginning. She is so sweet and genuine and is eager to help,ā€¦Ā See More >
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                                      5hoursleepd

                                      Resident ā€¢ 2017

                                      2/12/2017

                                      The apartment grounds are well kept, and it feels safe during the day. However, the management did not disclose to their residents that two robberies occurred this last month. There is a free trash/recycling service 3 times a week and no pet rent, though youā€¦Ā See More >
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                                        Kklovesall

                                        Resident ā€¢ 2015 - 2017

                                        2/4/2017

                                        We love our one bed, one bath. Every room is well placed, no waisted space. The bathroom is HUGE compared to other one bedroom apartments. The build in office corner was a huge plus and smart thinking of owner part. If you want to actuallyā€¦Ā See More >
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                                          ITarchitect

                                          Resident ā€¢ 2016 - 2017

                                          1/31/2017

                                          Lived in crest manor now about 8 months and I love it. Staff is amazingly helpful, cheerful, and remembers you. Grounds are clean and repairs are done promptly. One of the few apartments where you don't find trash and dog poop everywhere. Feel the propertyā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2016 - 2017

                                            1/30/2017

                                            I've lived here since July 2016 and so far it's been great. The apartments are fairly new so it's clean and the maintenance staff is very fast on getting whatever I need fixed. I love the trash pickup outside your door 3 times a week.ā€¦Ā See More >
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                                              lmcarley94

                                              Resident ā€¢ 2016 - 2017

                                              1/30/2017

                                              We chose Crest Manor Apartments because of everything they had to offer. It was a great price, great location and the staff was awesome, especially Diane! She was so accommodating to all of our initial needs/questions/concerns. She was able to answer everything professionally and tookā€¦Ā See More >
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                                                anonymous

                                                prospective ā€¢ Visited 2017

                                                1/27/2017

                                                What I have learned about apartments.. It all depends on the staff if you would have a pleasant stay. I've lived and visit a lot of apartments to know that I will have trouble in the long run. When I came to visit in theā€¦Ā See More >
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                                                  Nikki1111p

                                                  Resident ā€¢ 2017

                                                  1/27/2017

                                                  This place is amazing! I just moved in last week and I love it here. There's a lot of things that my last apartment complex was charging for that is free here- like the valet from you door trash pick up. There's no monthly petā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 11/06/2017
                                                    Q:Ā What is the estimated utility bill for one person?
                                                    Anonymous
                                                    Answered on: 11/06/2017
                                                    A:Ā $20-25 a month for water, trash, pest. Always a low bill. Electric $50-135 (last 4 bills between $55-75).

                                                    Frequently Asked

                                                    How is Crest Manor Apartments Rated?
                                                    Based on 133 number of votes by renters, Crest Manor Apartments is currently rated 4.1 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Crest Manor Apartments?
                                                    Crest Manor Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Crest Manor Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    What are noise levels like at Crest Manor Apartments?
                                                    Crest Manor Apartments is rated 1/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Crest Manor Apartments?
                                                    Crest Manor Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Crest Manor Apartments is rated 1/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    How satisfied are residents with the staff at Crest Manor Apartments?
                                                    Crest Manor Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    What is the pet policy at Crest Manor Apartments?
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1 Bath
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath

                                                    Check Availability

                                                    Crest Manor Apartments

                                                    March 2024

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                                                    Crest Manor Apartments is an apartment in Lewisville in zip code 75067. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $2,610. Nearby cities include Flower Mound, Coppell, Emory, Highland Village, and Carrollton.

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