They are incredibly rude and not helpful at all. I've complied with all the rules that they've laid out since day 1 of my lease and I've only been falsely accused for loud music, parking in an "unauthorized place" and having to put out $260 to get my car back, littering, and my dog being a threat to society. Can you believe it? I have a small yorkie who is only yappy but not in any way "a threat" but I received a letter from the staff saying that my dog has been seen chasing kids in the apartments and is a disturbance. I gave my dog away to my family, just to comply with the rules and then afterwards had my car towed... talk about a string of bad luck.
I parked underneath the covered parking, after Kacie told me that it was perfectly fine TO park underneath there because I had a permit. So when I argued with them on that, they said that I never paid my $25 deposit for it, which I was never asked to pay anything. Why would I pay for something that I didn't know included a fee?
The place is decent but the staff are horrible, condescending b*tches who needs to get laid and stop causing hell for their residents. ANd also... a $400 deposit to keep a small dog? It's bullsh*t