Arbors At Town Square

What is epIQ?

Arbors At Town Square

1000 Curtis Ave, Pasadena, TX 77502
(38 Reviews)
$1,134 - $1,432/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

See Floor Plan Details

2 Bedrooms

2 Beds, 1 Bath

See Floor Plan Details

2 Beds, 2 Baths

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

N/A
N/A

Renter Ratings

N/A

Review Ratings

Noise

0.0

Grounds

0.0

Safety

0.0

Office Staff

0.0

Maintenance

0.0

Neighborhood

0.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

N/A

Number of reviews in the past 365 days

N/A

Manager’s Review Engagement

N/A

Percentage of reviews responded to

N/A

Manager’s Review Reply Time

N/A

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Arbors At Town Square Reviews

(38)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident 2016 - 2018

7/18/2018

Beware of moving here! The management will evict you over pettiness, and give out lease violations whenever they want. One of the managers live on property, and her husband stares at the women tenants. Pretty creepy... This place is trash now.

    Review Author Icon

    anonymous

    Resident 2013 - 2015

    5/19/2015

    If you are even remotely considering giving this place a try, let me be the first to say DONT DO IT!!! You will regret it forever! This is by far the worst place I've ever lived! At first it was ok.........the biggest complaint I had… See More >
      Review Author Icon

      anonymous

      Resident 2014 - 2015

      3/25/2015

      Got bed bugs from the neighbor downstairs, and -I- had to pay for the treatment. Also tacked on a BUNCH of charges when I moved out. The manager, Kim, is a tacky rude broad. They still charge for garbage valet, but don't… See More >
        Review Author Icon

        MUAOB

        Resident 2013 - 2014

        2/9/2015

        At the begging when we moved in everything was great. The maintenance guys were always on time when we needed although they did just came in without knocking sometimes which was rude but they repaired what I needed. The ladies from the front office would… See More >
          Review Author Icon

          anonymous

          Resident 2014

          12/13/2014

          The building I live in is newer than the rest, and the apartment is pretty nice. One month after I moved in here, my step-son's truck was burglarized, and my truck was stolen (parked right next to it) apparently by the same people (happened… See More >
            Review Author Icon

            anonymous

            Resident 2012 - 2013

            6/21/2013

            I lived here for a year, for the first 6-7 months everything was good but the last 5 months were a nightmare. There were problems with the hot water not being on at night sometimes, strangers knocking at my door at 1am, and people upstairs… See More >
              Manager

              6/25/2013

              Arbors At Town Square
              I apologize that you feel your experience at our community was less than satisfactory. With regards to service requests, we respond as quickly as possible to resolve the problem. Unfortunately there are times when unforeseen emergency situations can arise, but we do our best to attend to them as quickly as possible once we are made aware. Because your post is anonymous, I am unable to address the concerns with your specific apartment. Once again, I am sorry that you were unhappy with your residency and wish that you would have expressed your concerns about your apartment during your time with us as we strive to provide each of our residents with excellent customer service.
              Review Author Icon

              anonymous

              Resident 2010 - 2012

              5/4/2012

              I moved here and the place is awful their are Waterleaks everywhere, My kitchen pipes are always busting or in my kids room they have had to replace the ceiling twice already because of the pipes busting. In the summer the AC leaks and carpet… See More >
                Manager

                5/8/2012

                Arbors At Town Square
                I am so sorry that you feel this way and that you are unhappy with your home. Unfortunately circumstances arise that are beyond our immediate control, however, we work very hard and diligently to rectify problems as quickly as possible. With regard to a pest problem, with summer months approaching, pests are looking for places to stay cool. However, with that said, we do have a pest control company that comes out once a week and we would be happy to add your home to be treated. Please call or come by the office so that we may schedule that for you. As for after hours disturbances, we must rely on the efforts of our local law enforcement authorities. Unfortunately, crime knows no address and we must act as a community and report any suspicious activity to the authorities. Our goal is to provide excellent customer service and we want all of our residents to be happy to call The Arbors at Town Square home. We’d love to sit and discuss your concerns with you if you would like to set up an appointment to come in.
                Review Author Icon

                jesus300

                Resident 2008 - 2011

                12/6/2011

                I have been living at Arbors At Townsquare for 3years now and I enjoy the apartment I live in. I moved from a 1bedroom to a 2bedroom and I would recommend these apartment to anyone who is looking for luxury living at affordable price. The… See More >
                  Manager

                  12/9/2011

                  Arbors At Town Square
                  Thank you so much for the positive comments. We value our residents and strive to provide nothing short of excellent service. It is always nice to hear from happy residents. Happy Holidays to you, too.
                  Review Author Icon

                  vmf123

                  Resident 2011

                  12/6/2011

                  This is by far the worst apartments I have lived in. I moved in 4 months ago and every month for a couple of days AT LEAST there is no hot water. And you have to pay for water here!!!! For a place that has… See More >
                    Manager

                    12/9/2011

                    Arbors At Town Square
                    First, I would like to apologize if you feel you have received anything less than excellent customer service. Our head maintenance technician has been with our organization for over 16 years. We certainly do not want to inconvenience our residents in any way. We work hard and diligent to make sure any work is taken care of promptly with little to no inconvenience to our residents. Unfortunately, though, there are times when circumstances are beyond our control and we are not able to prevent or foresee an necessary emergency repair. In regards to the rental due date, the Texas Apartment Association lease contract specifies that rent is due on the 1st, and late on the 2nd. However, late charges are not assessed until the 3rd day of the month. So, a resident can technically submit a rent payment on the 2nd of the month with out a penalty. Please call or come by the office if you have any other specific concerns that would you like to discuss.
                    Review Author Icon

                    mjc15

                    Resident 2010 - 2011

                    11/19/2011

                    I have lived here for a year now and I am not leasing again. The apartments are falling apart all corners are cracked. My kids room doesn't have a fan in the ceiling or a light since they are old they don't have… See More >
                      Manager

                      12/9/2011

                      Arbors At Town Square
                      First, I would like to apologize if you have received anything short of excellent service. Unfortunately, there are some things that are beyond our direct control. The record breaking drought that we all experienced this year had some effects on structures throughout the state. Thankfully, though, the drought is almost over. With regards to the drop box, a notice was sent out by the Houston Apartment Association to all owners/management companies warning of potential drop box phishing. Luckily we did not fall victim to this type of crime, however, for the protection of our residents payments, we decided to take a preventative measure and close the drop box for any rental payments. A notice was sent out about this and extended office hours around the first of the month have been put in place to accommodate for the removal of the drop box. I would love to discuss any other specific issues with you to help get them resolved. We value all of our residents, current and past, and strive to provide the highest level of customer service. My door is always open and you are welcome to come by at any time during office hours.
                      Review Author Icon

                      ivonnetrujillo1

                      Resident 2011

                      10/31/2011

                      Hi I just recently moved in last month and so far so good. The community is very peaceful and quiet, there's no noise not even during the day. The playground area is good size even for bigger kids and they never intimidate the… See More >
                        Review Author Icon

                        M.HUGHES36

                        Resident 2010 - 2011

                        10/24/2011

                        This is the best tucked away apartment you can find. Everyone is so nice the office people will help with whatever you need. They really treat you like family here. Nice and quiet with community involvement almost every month. I'm very… See More >
                          Review Author Icon

                          jackson44lee

                          Resident 2004 - 2011

                          10/20/2011

                          property management is very timely and they listen to all my problems if i have any. if i need a repair they come the same day its clean and they even have a trash pick up at the door which is very helpful to me… See More >
                            Review Author Icon

                            anonymous

                            Resident 2011

                            10/20/2011

                            I like living here, maintenance is timely in your requests to have repairs done. The office staff is professional and helpful. The only complaint i have is how the water is billed, i feel that the water charges are much higher than what i actually… See More >
                              Review Author Icon

                              anonymous

                              Resident 2011

                              10/20/2011

                              I have lived here a total of 4yrs, I love it managment is great, any attention your aparments need they send someone the same day. Their prices are reasonable, its a great location all the stores are close. I love that fact… See More >
                                Review Author Icon

                                Peggy511

                                Resident 2008 - 2011

                                9/16/2011

                                Have been a blessing to me and have always been there for me. I recommend these apartments to everyone.

                                  Review Author Icon

                                  ybcorn

                                  Resident 2007

                                  8/8/2011

                                  I've been here 4yrs now, and I honestly say that mgt. is very nice, maintenace is very fast. I am a returning tenant. Also many of my family members have lived here in the past. I can say there are cracks in my walls, but… See More >
                                    Review Author Icon

                                    anonymous

                                    Resident 2009

                                    7/8/2011

                                    When I first moved in I didn't have any complaints but later it everything has declined the apartments are falling apart . The floor in my living room is not even leveled correctly its slanted. If you look at the doors they are slanted too.… See More >
                                      Review Author Icon

                                      anonymous

                                      Resident 2010 - 2011

                                      3/4/2011

                                      I lived there for about six months. Overall it was pretty good. When we need something looked at or fixed they sent someone that day the lastest would be the next day. The apartment complex is old though, it wasnt as sturdy as we would… See More >
                                        Review Author Icon

                                        anonymous

                                        Resident 2005 - 2010

                                        11/8/2010

                                        I have lived in these apartments for 4 years now and I LOVE IT!! The office and maintenance staff is very nice and they really do care about the residents. They just dont treat us like we are just apt numbers. The maintenance fix's everything… See More >
                                          Review Author Icon

                                          anonymous

                                          Resident 1998 - 2010

                                          11/6/2010

                                          Every so often I see trash in front of apartments like people put there trash out and it does not get picked up pot holes are forming by buiding 9 other than that it of

                                            Review Author Icon

                                            chris2577

                                            Resident 2008 - 2010

                                            11/6/2010

                                            MY EXPEREINCE LIVING HERE AT THE ARBORS HAVE BEEN GREAT I WOULD RECOMMEND ANYBODY TO LIVE HERE. THE OFFICE AND THE MANAGER CARE ABOUT THEIR COMMUNITY AND THE PEOPLE THAT LIVE HERE. THEY HAVE SMILING FACES AND ALWAYS HAVE A ANSWER WHEN YOU ASK FOR… See More >
                                              Review Author Icon

                                              Marybob

                                              Resident 2010

                                              11/4/2010

                                              Arbors or very nice apartments and has a friendly staff.

                                                Review Author Icon

                                                Txbandit727

                                                Resident 2009 - 2010

                                                11/4/2010

                                                I have lived here for 2yrs now and lived here before the apartments are a nice place to live with a great Maintenance and staff and i would recommend to all friends

                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2010

                                                  10/13/2010

                                                  I would not recommend these apartments to anyone. There is no security; I was robbed in the middle of the day with people all around. The apartments are falling apart and I had problems with mildew. I have a child that has asthma and was… See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry Connections in Unit
                                                    • Laundry On-Site
                                                    • Laundry in Units
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: Required. Rent: Required
                                                      Less Info
                                                      More Info
                                                    Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                    This community is managed by

                                                    Michael Stevens Interests Inc

                                                    D+
                                                    D+
                                                    Communities
                                                    21

                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Are there surveillance cameras on site?

                                                    Frequently Asked

                                                    Michael Stevens Interests Inc
                                                    Dogs Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    Restrictions: Breed restrictions apply.
                                                    Cats Allowed
                                                    Deposit: Required
                                                    Rent: Required
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Arbors At Town Square

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Is this your community?

                                                    Claim your community to update listing information, capture leads, and respond to reviews!

                                                    Arbors At Town Square is an apartment in Pasadena in zip code 77502. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,432. Nearby cities include South Houston, Deer Park, Galena Park, La Porte, and Channelview.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.