I have lived in these apartments for a yr and a half. The apartments are itself good and if you have a bug problem the pest control come in once a week and take care of it.Now last year the office staff was really efficient but this year 2011 they hired a lot of new people who are real incompetent. They don't take down your maintenance requests on time. You would have to stay on top of it if you want your request to be taken care of .Parking is scarce. If you pay separately for a car portal then that can be avoided. For the amount of rent you pay you would definitely expect better maintenance. I dreaded calling them especially for a maintenance service. Good luck .