Sereno Park Apartments
#11,363 #135 #1,953

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Sereno Park Apartments

3903 Southeast Military Drive, San Antonio, TX 78223
(69 Reviews)
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Floor Plans & Pricing

1 Bedroom

A2

1 Bed, 1 Bath | 734 sq. ft.

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 1 Bath | 881 sq. ft.

See Floor Plan Details

B2

2 Beds, 2 Baths | 954 sq. ft.

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3 Bedrooms

C1

3 Beds, 2 Baths | 1,150 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Sereno Park Apartments Reviews

(67)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2022 - 2023

12/12/2023

Proud to live at a Best Rated SA Apartment

Anthony and his team are truly the best of all the south SA TX! I thought I was just bias but then my friend who is in the apartment industry justified it for me. She send me this picture of their ORA score Ć¢ā‚¬Å“online reputationā€¦Ā See More >
    Review Author Icon

    Resident 740400

    Verified Resident ā€¢ 2020

    1/30/2020

    I absolutely love living at Sereno Park! I didnt even tour the apartments before I relocated here from California, but theyve been all I could have hoped for. I would absolutely recommend this apartment complex to a friend or relative.

      Manager

      1/30/2020

      Sereno Park Apartments
      Verified Resident 740400, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sereno Park. We do hope we can be of assistance in the future. Take care! Sereno Park Management Team
      Review Author Icon

      Resident 739140

      Verified Resident ā€¢ 2019 - 2020

      1/26/2020

      My experience has been mostly perfect...it was tuff at the beginning because when we moved in there was blue and red paint all over the bolcony (still there).there was paint splatter on all the tile. They did fix it but the main problem is that itā€¦Ā See More >
        Review Author Icon

        Resident 733352

        Verified Resident ā€¢ 2019

        1/4/2020

        you have a great team working for us keep up the good work. I'm going to stay as long as the rent doesn't go up to much for my second year. I love it here and I like all the people I have met soā€¦Ā See More >
          Review Author Icon

          Resident 726356

          Verified Resident ā€¢ 2019

          12/10/2019

          Its been pretty calm, the only thing I could complain about would be the kids in my building are kinda loud at times and they arent very courteous to the other residents. They run up and downstairs as well as yelling and scream.

            Manager

            12/12/2019

            Sereno Park Apartments
            Verified Resident 726356, we are so happy to read such a great review about Sereno Park! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Please contact the office at your earliest convenience to discuss your concerns regarding the noise level of the kids in your building. Thank you! Sereno Park Management Team
            Review Author Icon

            anonymous

            Resident ā€¢ 2019

            10/27/2019

            Fair experience living here. It hasn't been great, but it isn't terrible. Im sure it's a lot more peaceful if you don't live on the first floor. We have neighbors that stomp around all day long and was told by management "i can't ask someoneā€¦Ā See More >
              Manager

              11/3/2019

              Sereno Park Apartments
              Hi Anonymous, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your experience at Sereno Park. I would welcome the opportunity to discuss the concerns you have if you are willing. Please contact the office at your earliest convenience at 210.648.6700 to discuss. Thank you! Kari Mulhern Community Manager
              Review Author Icon

              Resident 707642

              Verified Resident ā€¢ 2018 - 2019

              12/15/2019

              Its been a good experience overall. No trouble or disturbance in our building. Friendly staff and event held are fun. Overall community is great! Only complaint I have is since it it let friendly, a lot of times there is stool left if the areasā€¦Ā See More >
                Manager

                10/19/2019

                Sereno Park Apartments
                Verified Resident 707642, thank you for sharing your positive experience! Please contact the office a your earliest convenience so that we may program your gate code. Thank you again for your feedback. Take care! Sereno Park Management Team

                Updated Review

                Review Author Icon

                anonymous

                Resident ā€¢ 2013 - 2019

                10/8/2019

                I have lived here for 6 years and the staff is exceptional! They always take care of the residents and always go above and beyond. A big shout out to Kari, Natasha and Roy keep up the good work guys. Thank you for all youā€¦Ā See More >
                  Manager

                  10/9/2019

                  Sereno Park Apartments
                  We're so glad that we were able to go above and beyond your expectations! Reviews like this motivate us to continue to provide an excellent living experience at Sereno Park. Thank you for taking the time to share such kind words with us. Have a great day! Sereno Park Management Team
                  Review Author Icon

                  Resident 687162

                  Verified Resident ā€¢ 2018 - 2019

                  8/29/2019

                  Maintenance requests take over 1 1/2 months to complete. After calling and calling to please come by and fix it they never did. I gave up. I just let them fix it when they pleased. Which caused me not able to cook, and I spentā€¦Ā See More >
                    Manager

                    9/14/2019

                    Sereno Park Apartments
                    We regret to hear that your experience with us was not a more positive one. We appreciate your honest feedback, as we are always looking for ways to improve. We had a transition in maintenance, which, unfortunately led to delays in the completion of work orders. We are thrilled to say we now have an amazing service team, and are working hard to earn the trust of all our valued residents. Please reach out to the community manager directly at 210.648.6700 to further discuss your experience. Sereno Park Management Team Sereno Park Management Team
                    Review Author Icon

                    Resident 687112

                    Verified Resident ā€¢ 2019

                    1/13/2020

                    Absolutely love the place! Only issue is noise from upstairs but other than that it's a great place to live and very convenient that brook city base is close by including schools. Plus there's a pool for the kiddos and a gym for myself!

                      Manager

                      9/14/2019

                      Sereno Park Apartments
                      We regret to hear that you had a negative experience with us, but we appreciate that you worked with us to resolve the issues with your ac. Please reach out to the office at 210.648.6700 or serenoparkmgr@greystar.com if we can be of further assistance. Thank you again for your feedback and understanding. Sereno Park Management Team
                      Review Author Icon

                      Resident 669299

                      Verified Resident ā€¢ 2019

                      7/25/2019

                      Very nice apartments, great amenities. Relaxed and quiet place to live. Office management are very respectful and helpful. They were able to answer all my questions without a problem. They go out of their way to make sure you feel comfortable.

                        Manager

                        7/25/2019

                        Sereno Park Apartments
                        We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sereno Park. Please let us know if there is anything else we can do for you; we are more than happy to help! Welcome to the Sereno Park community! Sereno Park Management Team
                        Review Author Icon

                        Resident 660478

                        Verified Resident ā€¢ 2018 - 2019

                        7/4/2019

                        When I first got the apartment it seemed like a strong community, over time the apartment complex seems to have really declined. Security is awful and pet etiquette is also very bad. You step on poop in any of the green areas.

                          Manager

                          7/10/2019

                          Sereno Park Apartments
                          We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We would like to speak with you in greater detail regarding the issues you mention. Please contact the office at your earliest convenience at 210.648.6700. Thank you again for your feedback. We hope you have a wonderful day! Sereno Park Management Team
                          Review Author Icon

                          Resident 658415

                          Verified Resident ā€¢ 2017 - 2019

                          6/29/2019

                          Apartment are very well kept up and nice. It is quiet and I enjoy living here. Apartment are very well kept up and nice. It is quiet and I enjoy living here. Apartment are very well kept up and nice. It is quiet and Iā€¦Ā See More >
                            Manager

                            7/3/2019

                            Sereno Park Apartments
                            Thank you for taking the time to leave a review for us at Sereno Park. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sereno Park Management Team
                            Review Author Icon

                            Resident 653310

                            Verified Resident ā€¢ 2019

                            6/17/2019

                            The property grounds are always dirty and my apartment is always hot. I wish I knew how the HVAC system would work before signing the lease. I absolutely hate that there is carpet throughout my apartment. The model did not represent the apartment I wouldā€¦Ā See More >
                              Manager

                              6/20/2019

                              Sereno Park Apartments
                              We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Thank you for taking the time to leave us this valuable feedback, so that we are able to address your concerns and take corrective action. We also appreciate you speaking with the management team to come to a resolution for the a/c. Please do not hesitate to contact us again if there are any other areas of concern. We are always looking to improve, and your feedback helps us to do so. Thank you again. Have a great day! Sereno Park Management Team
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019

                              5/26/2019

                              Roy, Kari, and Natasha are a friendly and professional management team, always helpful. Close to work, shopping. Quiet and safe. Gated community. No flooding risk unlike some other properties in the neighborhood.

                                Manager

                                5/30/2019

                                Sereno Park Apartments
                                Thank you for sharing your positive experience! We appreciate your 5 star review and wonderful feedback regarding our lovely community. Have a wonderful day! Sereno Park Management Team
                                Review Author Icon

                                Resident 642038

                                Verified Resident ā€¢ 2019

                                5/18/2019

                                Awesome place! Nice and quiet with good neighbors! They have an easy way to keep involved with the community and are very helpful with any question! I would recommend to anyone from a family to someone who just enjoys their privacy!

                                  Manager

                                  5/19/2019

                                  Sereno Park Apartments
                                  Thank you for taking the time to leave a review for us at Sereno Park. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sereno Park Management Team
                                  Review Author Icon

                                  Resident 641336

                                  Verified Resident ā€¢ 2017 - 2019

                                  5/16/2019

                                  Overall I feel the apartment community is ok, but I have had issues with noisy neighbors and inconsistent trash pickup. There have been occasional stray dogs in the garbage area. Management should be more responsive to complaints.

                                    Manager

                                    5/19/2019

                                    Sereno Park Apartments
                                    We appreciate your honest feedback, as we are always looking for ways to improve. We would like an opportunity to address the concerns that you have. Please reach out to the office at 210.648.6700 at your earliest convenience. Have a wonderful day! Sereno Park Management Team
                                    Review Author Icon

                                    Resident 635711

                                    Verified Resident ā€¢ 2019

                                    5/6/2019

                                    Very well kept, friendly neighbors and staff amenities are awesome inside and outside meet my standard...... would recommend this place to anyone in the market of an apartment.... they are also me pet friendly and come with all appliances!

                                      Manager

                                      5/6/2019

                                      Sereno Park Apartments
                                      We strive for 100% satisfaction, and it is great to see you have had such a positive experience at Sereno Park! Please let us know if there is anything we can do for you in the future! Sereno Park Management Team
                                      Review Author Icon

                                      Resident 633492

                                      Verified Resident ā€¢ 2019

                                      6/22/2019

                                      The only problem I see is if you come home late (After 9:30) You can't find parking, you have to park a ways from your apartment. Wish there were more parking spots. Or you have be be home early to get a spot. Not allā€¦Ā See More >
                                        Manager

                                        5/3/2019

                                        Sereno Park Apartments
                                        We are so happy to read such a great review about Sereno Park! Please let us know if there is anything else we can do for you; we are more than happy to help! Sereno Park Management Team
                                        Review Author Icon

                                        Resident 630400

                                        Verified Resident ā€¢ 2019

                                        6/20/2019

                                        So happy with these apartments, would definitely recommend. Such an upgrade from where I used to live. I am huge on being as earth friendly as possible and i love that they recycle here. The security is one thing less I have to worry about,ā€¦Ā See More >
                                          Manager

                                          4/26/2019

                                          Sereno Park Apartments
                                          Thank you for your kind review; we are happy to pass along your comments to the team here at Sereno Park! We strive for 100% satisfaction, and your feedback helps us grow and improve. Thank you again. I hope you have a wonderful day! Sereno Park Management Team

                                          Updated Review

                                          Review Author Icon

                                          Resident 626489

                                          Verified Resident ā€¢ 2017 - 2019

                                          4/12/2019

                                          I love my community. Such a great place to live. I highly recommend this community. The office staff is always helpful and professional. They always keep you informed and if you have children they always have pool parties in the summer and things going onā€¦Ā See More >
                                            Manager

                                            5/3/2019

                                            Sereno Park Apartments
                                            Thanks for your praise and kind comments about our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Sereno Park Management Team
                                            Review Author Icon

                                            Resident 621109

                                            Verified Resident ā€¢ 2018 - 2020

                                            2/15/2020

                                            I love this community Ive had the best experience is this complex for the past 2 years plus and recommend it as a great home to anyone who asks. The staff and crew are the best friendliest people and community.

                                              Review Author Icon

                                              Resident 616451

                                              Verified Resident ā€¢ 2016 - 2019

                                              3/17/2019

                                              This is an excellent place to live. I feel safe living here. The staff is very friendly and will help you in anyway they can. The grounds are kept very clean. The neighbors are very friendly and courteous. This is a great place to live.

                                                Manager

                                                3/29/2019

                                                Sereno Park Apartments
                                                We strive for 100% satisfaction, and it is great to see you had such a positive experience at Sereno Park. Thank you for your positive feedback, and please let us know if we can be of service to you. Have a wonderful week! Sereno Park Management Team
                                                Review Author Icon

                                                Resident 612578

                                                Verified Resident ā€¢ 2016 - 2019

                                                3/7/2019

                                                The standout point here is the office staff--they are excellent. Problems are handled quickly and professionally, and the manager, Kari, in particular, is great: she's very dedicated and attentive to resident needs.

                                                  Manager

                                                  3/8/2019

                                                  Sereno Park Apartments
                                                  Thank you for such a wonderful review! We appreciate your feedback, and I personally thank you for taking the time to review the community. I will continue to serve the residents to the best of my abilities for as long as I am here. Have a wonderful day and let us know if you need anything in the future. Kari and the Sereno Park Management Team
                                                  Review Author Icon

                                                  Resident 611897

                                                  Verified Resident ā€¢ 2019

                                                  3/6/2019

                                                  The community so far has been nice and friendly. The staff has also been very helpful with any needs or concerns weve had about our unit. We are definitely looking forward to the rest of our stay here at sereno park

                                                    Manager

                                                    3/8/2019

                                                    Sereno Park Apartments
                                                    Thank you for taking the time to leave a review for us at Sereno Park. We're happy we could meet your expectations! Keep an eye out for announcements regarding are upcoming resident events and try to join us! Have a great day! Sereno Park Management Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    Other
                                                    • BBQ and Picnic Area
                                                    • Balcony
                                                    • Built-in Microwaves
                                                    • Business Center with Coffee Bar
                                                    • Cable & Satellite
                                                    • Ceiling Fan
                                                    • Computer Alcove
                                                    • Electronic Payments Accepted
                                                    • Fitness Center
                                                    • Freeway Access
                                                    • Gated Access
                                                    • Hardwood Style Flooring
                                                    • Kitchen with Breakfast Bar and Pantry
                                                    • Landscaped Courtyards
                                                    • Large Closets
                                                    • Microwave
                                                    • Pets Allowed
                                                    • Pool
                                                    • Storage Space
                                                    • TV Lounge
                                                    • Vaulted Ceilings
                                                    • Wi-Fi Access at Pool and Clubhouse
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                                                    Leasing

                                                    Sereno Park is the perfect place to add color to your life in San Antonio, Texas. Crystal-clear aquamarine sun-drenched pool. Leafy green shade-dappled courtyards surrounded by sepia-toned buildings of Spanish architecture. Less than a mile from Brooks City Base, I-37 or Loop 410, access is quick to all points of colorful, vibrant San Antonio.Inside Sereno Park's gated community you'll find a terrazzo-tiled clubhouse filled with TV lounge, business center with coffee bar and 24-hour fitness center. Just outside, circling the sparkling pool is a picnic cabana with BBQ grills and plenty of places to relax and soak up the sun. Pamper your four-legged friend in our bark park, or pamper yourself at our fitness center.Choose from Sereno Park's one, two or three-bedroom plans, all arranged to maximize living space and storage, both indoors and out. Fully equipped kitchens making cooking a breeze; full-size connections for your washer/dryer make clean up easy. Centrally located in southeast San Antonio between I-37 and the 410 Loop, Sereno Park is less than a mile from Brooks City Base and five miles from downtown. Nearby are great eateries, shopping and entertainment.Add color to your life at Sereno Park.
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                                                    This community is managed by

                                                    Shippy Properties

                                                    D+
                                                    D+
                                                    Communities
                                                    10

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 69 number of votes by renters, Sereno Park Apartments is currently rated 4.1 out of 5 stars.
                                                    Sereno Park Apartments is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Sereno Park Apartments is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Sereno Park Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Sereno Park Apartments is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Sereno Park Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Sereno Park Apartments is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Shippy Properties
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Check Availability

                                                    Sereno Park Apartments

                                                    March 2024

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                                                    Sereno Park Apartments is a 734 - 1,150 sq. ft. apartment in San Antonio in zip code 78223. This community has a 1 - 3 Beds, 1 - 2 Baths Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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