Review History for anonymous

Sugar Hill Apartments


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anonymous

Resident 2008 - 2010

12/29/2010

DO NOT RECCOMEND!!!

This is not the absolute worst place, but you can get way better and a better price! I have lived in 3 different types of units here. The very first apt. I had was great! Small, but great since I was just starting off. After my 6 mo lease was up I decided to move up to a 1bdr 1bath and study. The price was terrible for sq. footage. When, I moved over to it I paid an additional $100 transfer fee another $100 deposit (never got my old one back never was told why). I had a huge crack down the wall and along the ceiling in the closet and my study room. Then there was an infestation of cockroaches! BIG NASTY FLYING ONES! I actually left and went to my mothers I couldn't stand it! Apparently they were aware of it and other units had the same problem..Pest control came sprayed, 3 weeks later I still had roaches, when I called the office they told me it was MY fault and I brought them over from my other apartment with my boxes.. This was stupid because I throughout the boxes before the FIRST spray, and I didn't have cockroach problems in my old unit..Another issue was they NEVER came to fix the crack walls..6 times I asked them and put it in writing. Their wall paper in this unit was PAINTED over LIGHTLY so you knew/could see it underneath! Paint was dripped on the floor trimming and door frames.. It was terrible.. finally my lease was up a year later so we asked to downgrade again hoping to get a better unit. I was wrong, we have popcorn ceiling sections missing the popcorn texture, MOLD on the ceiling in my bathroom, and a leak in the living room that was never repaired properly..Before moving in we were promised it was all going to be taken care of we have 4 months left on our 1yr lease and nothing has been done!! We have ant problems in our unit this time, and instead of dealing with the office we took care of it ourselves. Again, there was a $100 transfer fee and $100 deposit..I never saw my now $200 from the first two apts..and was never told why if I never had a party, pet, spills, nothing!! So now I was out $300 that I should get back according to my lease contract!! The HOT TUB here has been out of order the ENTIRE time, my fiance has told them he could put the motor in that's just sitting there (he is certified) & they said no they had it under control. The noise is not great at all, right next to Red McCombs auto center where they have a leak in their air compressor so you hear it kicking on and off all the time. You can hear everything outside and anyone above you. I feel like I have to tip-toe around. Quiet time is from 10p-8a, expect school buses to come by at 7-730am and garbage trucks, and their lawn maintenance people with blowers mowers etc..So they can make that noise but the tenants can't. I am very unhappy with this complex and wish they did a much better job at the maintenance! I was not allowed to put anything on the walls or paint. However, she allowed my neighbor to do it and a few others in the complex. When I asked her she told me no, and I told her of the others who have it, and she said they weren't supposed to and can get kicked out. So I don't know what is true there, I have seen at least 6 units when the windows were open with it done. I DO NOT RECOMMEND THIS PLACE! BE VERY CAUTIOUS WITH THE UNIT YOU PICK/GET AND BEING ON TIME WITH PAYMENTS AND BEING PATIENT TO GET THINGS DONE/REPLACED OR BE READY TO DO IT YOURSELF!!!

    Review 60 out of 77

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    Sugar Hill Apartments

    (888) 511-9545

    March 2024

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