The Abbey At Medical Center
#10,656 #125 #1,812

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The Abbey At Medical Center

5450 Rowley, San Antonio, TX 78240
(180 Reviews)
$825 - $1,249/mo
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Floor Plans & Pricing

1 Bedroom

Ashton

1 Bed, 1 Bath | 550 sq. ft.

$825 - $880

3 Available Units

See Floor Plan Details

Asbury

1 Bed, 1 Bath | 650 sq. ft.

$855 - $940

3 Available Units

See Floor Plan Details

Abberley

1 Bed, 1 Bath | 750 sq. ft.

$829

1 Available Unit

See Floor Plan Details

2 Bedrooms

Buckingham

2 Beds, 1.5 Baths | 850 sq. ft.

$1,029 - $1,099

3 Available Units

See Floor Plan Details

Berkley

2 Beds, 2 Baths | 930 sq. ft.

$1,109 - $1,149

3 Available Units

See Floor Plan Details

Brixton

2 Beds, 2 Baths | 1,000 sq. ft.

$1,234 - $1,249

2 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

C
C

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

1.7

Safety

2.0

Office Staff

1.3

Maintenance

1.0

Neighborhood

2.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

98.33 days

View Community Timeline
View Community Timeline

The Abbey At Medical Center Reviews

(178)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

elyse.thurman

Resident 2023

9/29/2023

DO NOT LIVE HERE

I would give 0 stars if I could. We moved in in March, and by June our AC was not working fully. It was 90 degrees in the master room with the AC set to 72. This is while my partner and I worked full… See More >
    Manager

    10/11/2023

    The Abbey At Medical Center
    Hi Elyse, Thank you for your review. We appreciate all feedback as it assists us in areas where improvement is needed. We apologize for not meeting your expectations and comfort settings. As we had previously discussed with the household, there are a number of unforeseen reasons that may contribute to a mechanical item malfunctioning. I understood your AC was reported as inoperable/not cooling at least once a month for various reasons. Our AC certified technicians responded to each request making the required repairs, testing the air flow, and ensuring the proper functionality of the equipment. In some cases, the strain from the malfunction will often cause strain on other components resulting in the over exertion of their function and require maintenance without notice. The use of blinds and curtains are strongly recommended and encouraged to minimize heat from windows. A unit on the third floor will often experience the feeling of more heat due to the direct sun exposure. Abbey at Medical Center. Again, we apologize we missed your expectations and hope you have settled into your new home comfortably.
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    7/23/2023

    Don’t live here

    My lease is almost up, and I wanted to leave a review of my experience here. There are a few rowdy neighbors here and there as we have heard a few fights break out and some cops show up occasionally. The dog waste areas are… See More >
    Manager

    10/11/2023

    The Abbey At Medical Center
    Hello, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you experienced. As a management company we strive to ensure all are treated with the utmost care and respect as well as providing a positive living experience. Please contact us at your convenience.
    Review Author Icon

    anonymous

    Resident 2022 - 2023

    3/22/2023

    Worst Experience!

    We have been having issues with leaks since we moved in November 2022. 4 months later and one issue apparently resolved after constant patchwork that didn't work. Now we are having a drainage issue and after putting in multiple work orders and calling the main… See More >
      Manager

      10/11/2023

      The Abbey At Medical Center
      Hello, Thank you for providing we are sorry to hear you had a less than exceptional living experience with us. We appreciate your feedback and will share with our maintenance team. Please contact us at your convenience to discuss your concerns in further detail.
      Review Author Icon

      anonymous

      Resident 2022 - 2023

      3/16/2023

      Do not move here

      From the moment we moved in of May 2022, we have had a continuous fight with pests. As soon as we unpacked, we started finding cockroaches and ants. After putting in a work order for pest control and nothing getting better, I bought my own… See More >
        Manager

        3/20/2023

        The Abbey At Medical Center
        Thank you for your review. We here at Abbey at Medical take pride in what we do. We have addressed all concerns related to pest control as soon as they were brought to our attention with normal pest control and extended pest control once you prepped for it. We have also been responsive to all request as well has the corporate office. Please contact the office with any other concerns or anything we can help with. Thanks, The Abbey at Medical Management
        Review Author Icon

        frank_c515

        Resident 2021 - 2022

        5/27/2022

        Annette the assistant manager was very helpful with anything. She helped me out the best she could. The mailbox situation unfortunately is still a problem plus there are parts of the apartment complex where it could use some lighting..

          Manager

          10/11/2023

          The Abbey At Medical Center
          Thank you for your review. All feedback is greatly appreciated and ecstatic to hear Annette was helpful at the time of your visit. We are happy to confirm the mailroom and lighting have been resolved. Please contact the office at your convenience to provide additional details.
          Review Author Icon

          Alicia_N617

          Resident 2022

          3/28/2022

          After searching high and low for an apartment for our daughter, The Abbey at medical feels just like home!! Sandra offered us GOLD standard customer service from the start. She made us feel like family and went above & beyond to get our daughter settled… See More >
            Manager

            4/17/2022

            The Abbey At Medical Center
            Thank you for your review and for mentioning our Leasing Consultant Sandra! We are so happy that your daughter is enjoying our community. Please reach out if there if anything that we can do to make her experience even better!
            Review Author Icon

            Devere

            Resident 2019 - 2022

            1/16/2022

            I had a great experience for most the time I lived in building 9, starting in April of 2019. But then in September of 2021 I had to move to a different building because I was shot at by a different tenet. The apartment manager… See More >
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              9/29/2021

              I recommend this apartment to everyone the staff is amazing and maintenance always has stuff done right away I love living here honestly it's like living in luxury without having to pay all the extra fee's… See More >
                Manager

                9/30/2021

                The Abbey At Medical Center
                Thank you so much for your 5 star review! Customer Service is what we pride our self on. We are here to help everyone and make the Abbey at Medical Center the best living experience you can have. We look forward to your stay with us for many years to come.
                Review Author Icon

                anonymous

                Resident 2020 - 2021

                9/29/2021

                I moved on this property over a year ago and I simply love it!! It's quiet here and very convenient to everything. My apartment is wonderful, the staff at the office is very helpful and takes the time to listen to you. I would highly… See More >
                  Manager

                  9/30/2021

                  The Abbey At Medical Center
                  Thank you so much for your 5 star review! Customer Service is what we pride our self on. We are here to help everyone and make the Abbey at Medical Center the best living experience you can have. We look forward to your stay with us for many years to come.
                  Review Author Icon

                  anonymous

                  Resident 2020 - 2021

                  8/4/2021

                  I have been a resident since the beginning of 2020. When I first moved in there were absolutely no issues: maintenance was constantly picking up trash or cleaning the pool and responded to work orders within 12 hours. The staff was friendly and approachable. There… See More >
                    Manager

                    8/4/2021

                    The Abbey At Medical Center
                    To whom it may concern, I am sorry to hear about your disappointment with us. Flex rent is still available for anyone who qualifies and would like to use it. Please go to www.flexrent.com. We have posted several notices on the portal regarding this as well as other agencies that are assisting with rent. The grounds are cleaned daily and all trash is disposed of properly. The pool situation is unfortunately out of our control. We have had the vendor order all the parts we need for both pools. Due to Covid and items being on back order or unable for them to obtain quickly, they have not received everything we need to have them operate properly. I apologize for any inconvience this has caused you. The pool is scheduled to be repaired on 8/12/2021. I would like for you to contact the leasing office and speak to me more abount this, so I can answer any further questions or concerns, you may have. Renee Medina at 210-616-0667.
                    Review Author Icon

                    makenzie99

                    Resident 2021

                    6/30/2021

                    The apartment maintenance is awful. I personally have contacted them on 3 different occasions with the same AC issues. The initial issues began on March 22, with a phone call to the maintenance. The AC has stopped working and water began to pool in the… See More >
                      Manager

                      7/1/2021

                      The Abbey At Medical Center
                      Hello Makenzie, I'm sorry to hear about your disappointment with us, and I would like to personally discuss your experience further with you. Let's get on a call and address this ASAP, we value you as a resident. Please contact Renee at 210-616-0667 when it is convenient for you.
                      Review Author Icon

                      anonymous

                      Resident 2021

                      2/10/2021

                      Gotta say I’m new to the area and a young lady named Annette helped me with some problems and questions I had , she was very informative and helpful. Anyone needs help I recommend ask for this young lady. Thanks girl!… See More >
                        Manager

                        4/13/2021

                        The Abbey At Medical Center
                        Hi {{customer_first_name}}! Thanks for leaving a review, and mentioning Annette, our FABULOUS Leasing Consultant. You’re right, Annette is always going above and beyond. We’ll be sure to share your praises with them!
                        Review Author Icon

                        anonymous

                        prospectiveVisited 2021

                        2/9/2021

                        Recently i had experienced a really bad interaction with an apartment i was going to sign with but decided i needed to find somewhere new,once i found this place the friendly staff and the organization took me completely by surprise they were super helpful and… See More >
                          Manager

                          2/10/2021

                          The Abbey At Medical Center
                          Thank you for the wonderful review and for taking the time to share your feedback with The Abbey at Medical Center. Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure. Melissa Ramos-Property Manager
                          Review Author Icon

                          anonymous

                          Resident 2021

                          1/20/2021

                          Covid or not, @Abbey why are you allowing 8 people to live in a 1 bedroom apartment!? Why bother having us sign a contract if you turn a blind eye to something that is clearly a fire/safety hazard? We know that you are aware of… See More >
                            Manager

                            1/22/2021

                            The Abbey At Medical Center
                            Hello, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We are not aware of the items you have mentioned in your posting. Please contact the office at 210-616-0667 at your convenience and allow us to discuss the situation.-Melissa Ramos-Property Manager
                            Review Author Icon

                            anonymous

                            Resident 2018 - 2020

                            12/2/2020

                            We have been living here for 3+ years now. The reason we decided to live here was the "curb appeal". the grounds were beautifully kept and the staff were so welcoming. We loved our apartment layout. i don't ask for much, but i needed a… See More >
                              Manager

                              12/4/2020

                              The Abbey At Medical Center
                              Hi, We are thrilled to have you as part of the The Abbey at Medical Center family! Thank you for sharing your kind words with us. It means the world to us and our entire team! We appreciate you choosing to call The Abbey at Medical Center your home!-Melissa Ramos-Property Manager

                              Updated Review

                              Review Author Icon

                              anonymous

                              Resident 2020

                              11/11/2020

                              I love my home in every way. The staff is very friendly and helpful since I moved in to my apartment. Location is great and have have many great restaurants near the area. My apartment is very spacious and I am very comfortable here at… See More >
                                Manager

                                11/30/2020

                                The Abbey At Medical Center
                                We are thrilled to have you as part of the The Abbey at Medical Center family! Thank you for sharing your kind words with us. It means the world to us and our entire team! We appreciate you choosing to call The Abbey at Medical Center, home! Melissa Ramos-Property Manager
                                Review Author Icon

                                anonymous

                                Resident 2020

                                11/10/2020

                                My husband and I lived here for a whopping 11 days on a second floor before calling it quits and giving up all the money we spent moving in. The upstairs neighbors had no mercy on us, they would stomp around from morning to night,… See More >
                                  Manager

                                  11/30/2020

                                  The Abbey At Medical Center
                                  Hello, We are sorry to hear your experience was less than 5-stars. If you are open to discussing your experience further, please call The Abbey at Medical Center at 210-616-0667.-Melissa Ramos-Property Manager

                                  Updated Review

                                  Review Author Icon

                                  anonymous

                                  Resident 2020

                                  11/9/2020

                                  I am currently residing in Abbey at Medical Center apartment complex and have so many issues including miss representation of delivery; when you move in, you stuck with an unlivable place. And I communicated with all level of the Abbey Residence managements, from Miss Ramos… See More >
                                    Manager

                                    11/30/2020

                                    The Abbey At Medical Center
                                    Hello, We are sorry to hear your experience was less than 5-stars. This has been discussed with you, if you would like to further discuss this matter please call The Abbey at Medical Center at 210-616-0667.-Melissa Ramos-Property Manager
                                    Review Author Icon

                                    anonymous

                                    Resident 2020

                                    9/18/2020

                                    The overall experience is a 3/5. I lived here about 2 years. During that time I saw several people's vehicles left on bricks. The surrounding communities are gated. This one is not. There you'll get a lot of people roaming in and out of the… See More >
                                      Manager

                                      11/30/2020

                                      The Abbey At Medical Center
                                      Hello, We are sorry to hear your experience was less than 5-stars. If you are open to discussing your experience further, please call The Abbey at Medical Center at 210-616-0667.-Melissa Ramos-Property Manager
                                      Review Author Icon

                                      anonymous

                                      Resident 2020

                                      8/10/2020

                                      I have only been a resident for about 90days and my first week there woke up to the fire alarm going off at night. Well it was water that was leaking from the AC vent. See the AC is old, musty, moldy, and charges up… See More >
                                        Manager

                                        9/1/2020

                                        The Abbey At Medical Center
                                        We are disheartened to learn you are so dissatisfied with the customer service we have provided in promptly responding to your service requests. If you would like to discuss next steps and/or options please reach out to us immediately so we can work together towards a prompt resolution. Melissa Ramos-Property Manger
                                        Review Author Icon

                                        anonymous

                                        prospectiveVisited 2020

                                        6/26/2020

                                        I was referred by Raven Hilliard to come visit these apartments! The property is very quiet and serene, which I loved. I also enjoyed the tour that Yasmeen gave me. She was friendly and helpful in answering all of my questions.

                                          Manager

                                          6/30/2020

                                          The Abbey At Medical Center
                                          Thank you for your kind words. We appreciated them. We are so happy you enjoyed visiting our community. If there is anything I can do in the future to help you decide to call The Abbey at Medical Center your home, my door is always open. I have informed Yasmen of your kind words- Thank you-Melissa Ramos-Property Manager
                                          Review Author Icon

                                          anonymous

                                          Resident 2020

                                          2/21/2020

                                          Upon moving here to this property, i was looking for a place that was convientely located close to work and a friend told me about the Abbey at Medical Center. Immediately knowing the location and seeing the property itself I knew I had found my… See More >
                                            Manager

                                            2/28/2020

                                            The Abbey At Medical Center
                                            Thank you for your positive review. We are happy you are enjoying your home. Please do not hesitate to let us know if there is anything we can do make your stay more enjoyable. Melissa Ramos-Property Manager
                                            Review Author Icon

                                            mwsunga

                                            Resident 2019

                                            12/2/2019

                                            We moved in 1st week of November and we encountered a lot of issues in our unit. I would like to compliment Ms. Yasmeen and Sam for their immediate action and taking time addressing our issues. Again, thank you. Keep up the good work!

                                              Manager

                                              12/31/2019

                                              The Abbey At Medical Center
                                              Thank you for your kind words. We appreciated it. We are so happy you enjoy where you call home. We will continue to make your stay with The Abbey at Medical Center a great one. If there is anything we can do in the future, please let us know. Thank you-Melissa Ramos-Property Manager
                                              Review Author Icon

                                              anonymous

                                              prospectiveVisited 2019

                                              11/16/2019

                                              Darius was very funny & knowledgeable. We had a great time with him! We were very pleased with the noise level, & the apartments had a lot of storage room, which was key. All the residents were friendly & greeted us.

                                                Manager

                                                11/21/2019

                                                The Abbey At Medical Center
                                                Thanks for leaving us a 5 star review. We are happy that you loved your experience; Darius and other team member on our staff will definitely be happy to read what you wrote. We value customer experience and satisfaction. So thanks for your kind words, I will pass them along to the Darius and the team members. Melissa Ramos-Property Manager
                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2019

                                                11/16/2019

                                                I walked in looking for a one bedroom apartment and met with Darius. He made me feel so welcome. He talked me through all the available apartments and took the time to show me which ones are available.

                                                  Manager

                                                  11/21/2019

                                                  The Abbey At Medical Center
                                                  Thanks for leaving us a 5 star review. We are happy that you loved your experience; Darius and other team member on our staff will definitely be happy to read what you wrote. We value customer experience and satisfaction. So thanks for your kind words, I will pass them along to the Darius and the team members. Melissa Ramos-Property Manager

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry On-Site
                                                  Parking
                                                  • Covered Parking
                                                  • Parking
                                                  Pets
                                                  • Cats Allowed
                                                    Deposit: $200. Fee: $300 ~ 300. Rent: $10. Restrictions: Please Call for Details. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Deposit: $200. Fee: $300 ~ 300. Rent: $10. Restrictions: Please Call for Details. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • BBQ and Picnic Area
                                                  • Business Center
                                                  • Clubhouse
                                                  • Fitness Center
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Package Receiving Service
                                                  • Pet Friendly Apartment Homes with Restrictions
                                                  • Pool
                                                  • Public Transportation
                                                  • Sports Court
                                                  • Storage Space
                                                  • Sundeck
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                                                  Leasing

                                                  The difference between life at The Abbey at Medical Center and life anywhere else is the margin between being a resident and a customer. Our dedication to serving our valued customers is a tangible contributor to the quality of life here. You'll first notice The Abbey at Medical Center advantage when you meet our friendly on-site management team. And should the need arise, you'll appreciate our 24-hour emergency maintenance service. You'll share our pride in the immaculately landscaped grounds and the way we keep them looking great. Beyond the formalized services you expect, there are the unexpected personal touches that make this a unique haven from the stresses of the outside world. We are all neighbors here and help each other any way we can. Your life at The Abbey at Medical Center will not be bounded by the walls of your residence. In addition to the masterful details within your own apartment, you'll find that the amenities contribute to a soothing, relaxing environment.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Wednesday: 09:00 AM - 06:00 PM
                                                  • Thursday: 09:30 AM - 06:00 PM
                                                  • Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Abbey Residential

                                                  A-
                                                  A-
                                                  Communities
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                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  How is The Abbey At Medical Center Rated?
                                                  Based on 180 number of votes by renters, The Abbey At Medical Center is currently rated 3.6 out of 5 stars.
                                                  How satisfied are residents with the upkeep and overall appearance of the grounds at The Abbey At Medical Center ?
                                                  The Abbey At Medical Center is rated 1.7/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  How effective was the maintenance team when resolving your problem?
                                                  The Abbey At Medical Center is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  What are noise levels like at The Abbey At Medical Center ?
                                                  The Abbey At Medical Center is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  How safe is The Abbey At Medical Center ?
                                                  The Abbey At Medical Center is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  How satisfied are residents with the neighborhood?
                                                  The Abbey At Medical Center is rated 2.7/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                  How satisfied are residents with the staff at The Abbey At Medical Center ?
                                                  The Abbey At Medical Center is rated 1.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  How often does management engage with reviews?
                                                  Managers have responded to 100% of their community reviews in the past year.
                                                  How quickly does management engage with reviews?
                                                  Managers have replied within 98.33 days to their community reviews in the past year.
                                                  Who manages The Abbey At Medical Center ?
                                                  Abbey Residential
                                                  What is the pet policy at The Abbey At Medical Center ?
                                                  Cats Allowed
                                                  Deposit: $200
                                                  Fee: $300 ~ 300
                                                  Rent: $10
                                                  Restrictions: Please Call for Details
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Deposit: $200
                                                  Fee: $300 ~ 300
                                                  Rent: $10
                                                  Restrictions: Please Call for Details
                                                  Pet Limit: 2
                                                  What types of floor plans are available?
                                                  1 Bed, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths

                                                  Contact Property

                                                  The Abbey At Medical Center

                                                  March 2024

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                                                  Baths

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                                                  The Abbey At Medical Center is a 550 - 1,000 sq. ft. apartment in San Antonio in zip code 78240. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $825 - $1,249. Nearby cities include Balcones Heights, Alamo Heights, Leon Valley, Kirby, and Windcrest.

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