Review History for SCREAMpunk

Cortland at Fredericksburg


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SCREAMpunk

Resident ā€¢ 2010 - 2012

8/7/2012

I'm not exactly thrilled with my experiences regarding the Preserve on Fredricksburg, but I have lived here since they opened. The ownership of the property changed shortly after the first year of opening if that tells you anything. Sadly I miss the Lynd Management Company. I never would have imaged ever writing that, but I do. - The parking is hit or miss, I have been required to park outside of the gates on the side road on occasion. - Most of the tenants are very quiet, but the pool area tends to attract late night parties with lots of stray vistors. - A good number of tenants are not able to pick up after themselves or their pets (broken glass in the pool area, piles of trash, & dog poo). - There is a police station around the corner. I'd say that the property is rather safe (This is probably one of the main reasons why I have stayed here). - The materials used in construction are rather cheap (rugs, fixtures, paint, etc...). When I originally moved it everything appeared nice, but after three years my apartment has settled so there is now very noticeable warping and cracking. The rug seems incredibly warn out after 3 years (shampooing occasionally doesn't seem to help much). The water also leaves plenty of buildup and deposits over the stainless steel sinks (invest in CLR). - My experience with the maintenance has been good, they do the best they can with what they work with. - My experience with the staff has also been good, but they tend to apologize rather than address certain issues. Overall the Preserve on Fredricksburg is not terrible, but it also is not that great. The cost of living here is extremely high compared to most places with similar amenities. The location, safety, and the exterior appearance are main selling points here. Everything else is either average or below average.
    Manager

    8/16/2012

    The Preserve on Fredericksburg by Cortland
    Thank you for your feedback, we appreciate it and are happy to address your concerns. Our office hours are Mon-Fri 10-6, Sat 10-5 and Sun 1-5, please contact us at a convenient Time you are available. In response to the parking, we have taken steps in implementing A parking policy in which a parking permit is required to park in an open space on property During permit hours. We do have a third party company that monitors this on a daily basis and Enforces this as they see a vehicle not abiding by the set policies. In regards to the pool, we Have also implemented a change in which all residents and guests are required to wear Wristbands issued through the office. With this change we have seen a decrease in unauthorized Guests using the community pool. After office hours it is advisable to contact our courtesy officer At 210-691-2787 if there is activity of unauthorized guests utilizing our pool. Again, we appreciate Your feedback and would be happy to discuss your concerns in person.

    Review 214 out of 244

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    Cortland at Fredericksburg

    March 2024

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